My Ipod Shuffle 2nd gen won't update!

I'm having trouble with my Ipod shuffle 2nd gen. Every time I try to update it, it won't update. And when I try to charge it, it will only charge when I'm not using Itunes. I really need my shuffle right now this month because I'm going on important trips and I don't mind listening to the same songs I already have on it but I really would like to have this problem fixed. I barerly got my shuffle 2 months ago, is there anyways I can return it for another one?! Please help!
Windows XP Windows XP

How do you know if won't charge with itunes open? The USB port should be charging unless the PC is off, regardless of what software is running. But if that is the case, eject the ipod and close itunes.
You don't state whether you get any error messages. Does in give you a message the its syncing then finish and no songs transferred? Have you checked your settings on what library (music) it is being filled from?

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Ipod shuffle 2nd gen won't play with headphones

need help fixing my lil girl's ipod shuffle 2nd gen.
seems to charge just fine. i can see the acct on the itunes page. green light there after charging on dock.
after removed from dock & plug in headphones....no light, no music
i have reset, restored & downloaded updates....nothing is getting this ipod to turn on - off the dock.
help?!? thank u.

frankly speaking....no one got ur question..
anyways u can have ur ipod checked in any store.. try there first

Ipod shuffle 2nd gen. won't start

My son has a ipod shuffle 2nd gen. and it won't play. When we plug it into the computer the orange light comes on and just stays on and the computer won't even show it as being plugged in. So when we even unplug it and try to play it,the ipod doesn't even do anything at all. Can someone please help us out on our problem? Thanks.......

My son has a ipod shuffle 2nd gen. and it won't play. When we plug it into the computer the orange light comes on and just stays on and the computer won't even show it as being plugged in. So when we even unplug it and try to play it,the ipod doesn't even do anything at all. Can someone please help us out on our problem? Thanks.......

Ipod Shuffle 2nd Gen won't turn on

Hey,
Just recently found my mom's unused Ipod Shuffle 2nd Gen, sealed, not opened and still in the box. So i wanted to check it out see if it works, it connected to the computer just fine, put all the music on, charged fully and the green light was on while it was connected to the computer, the problem is as soon as i unplugged the ipod from the computer it wont respond the the on and off switch, its suppose to give out a green light when its on right? i dont see any.
Can anyone tell me what the problem is here?
Thanks

Lithium-ion batteries, if left in a completely discharged state for an extended period, can become unable to hold a charge. That 2nd gen shuffle has been sitting in its unopened box for about five or six years. If that's the case here, it operates fine while getting power from the USB port, and appears to charge, but it is unable to hold that charge when disconnected from power. Therefore, nothing happens when you move the power switch. Here is a document from Apple about batteries
http://www.apple.com/batteries/ipods.html
(see Long Term Storage section)
You can try doing a Restore on the shuffle in iTunes, in case the problem is related to software. The Restore button is on the shuffle's Settings screen, when it is selected in iTunes.

Error 1429: IPOD Shuffle 2nd Gen won't sync or restore after itune9 install

all,
After installing itunes version 9 I plugged my shuffle 2nd gen into the port but it froze when I tried to sync, the shuffle had previously been working fine with itunes 8. I disconnected and reconnected and itunes promted a restore. This could not be complete and an error 1429 message was returned.
After completting all the trouble shooting steps on the apple website the problem was still not fixed, and becasue I am using vista the iPod Shuffle reset utility wouldn't install.
I have been reading of similar problems, so anybody who has a solution or news from the ellusive apple tech support it would be great to hear from you.
regards
Rich

Thanks for the response. Yeah, all on that page and the linked pages. Very time consuming but it was working fine before loading itunes 9 so, it would be a waste just to bin the shuffle. Cheers
Rich

My ipod shuffle 2nd gen won't charge

I've got a problem with my ipod shuffle 2nd generation.
When I connect with computer to charge, it flashes green twice then goes to orange and flashes quickly and then back to green and orange and then cuts off completely without connecting to itunes.
It then goes on to state in itunes: 'Itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes'.
I am fearful that restore means that my songs will be erased. Songs that I downloaded a few years ago and are no longer on my computer. Is there anything else that I can do?
Thank you.

by the way I'm using a macbook with osx lion

Ipod shuffle 2nd gen won't work, light flashing green and orange

My 2nd gen ipod shuffle won't work and the light is flashing green and orange. Or green, orange, orange, orange. I've Reset, Restarted, Restored and Re-installed, so before I chuck it out I wondered if there were any other suggestions to get it working? Thanks,

Sounds like it's still under warranty (one year). Take it back for replacement.

IPod Shuffle 2nd Gen Won't Connect to Mac

I have recently re-vitalized an iPod shuffle thought dead due to being thru a wash-cycle in our washing machine. I was able to plug it up to our mac and let it charge up, but it won't show up on iTunes (of which, we have one of the newest editions).
I tried "reseting" it and then plugging it back in. I tried turning it on while being plugged in (and off too). I also tried plugging it up to my windows machine, and it installed the driver and I could clearly browse the device and view the songs on it.
So it clearly works and plays songs when I plug some earphones into it, but for some silly reason it won't load on iTunes 11.0.2 (on our iMac running OSX 10.6.8). Can anyone offer some assistance? Thank you!

If you have other Apple devices, connect ONLY the shuffle, with iTunes running.
If it's the only Apple device connected, and the shuffle is really not being recognized by iTunes, the heading DEVICES should not be in the iTunes sidebar at all (since iTunes sees no devices connected). If you DO see DEVICES in the sidebar (with nothing listed below), the list of devices may be hidden. When you move your mouse pointer over DEVICES in the sidebar, you should see a Show or Hide "toggle" to the right. If that says Show, click it to show the list of devices.
If that does not help, since your shuffle is 2nd gen and you use a Mac, you can try running the iPod Reset Utility
http://support.apple.com/kb/HT1238

IPod shuffle 2nd Gen. won't work....no lights

I can't get my shuffle to work at all. It worked fine the first month. Now, nothing. Can't even reset. Nothing recognizes it (computer or iTunes). No lights blink and no lights come on when plugged in. PLEASE HELP

Sounds like it's still under warranty (one year). Take it back for replacement.

IPod Shuffle 2nd gen and Mac problem/troubleshooting guide

Ok, warning this is going to be a little long...
The problem: Brand spanking new out of the box ipod shuffle 2nd gen won't play songs after ipod assistant setup. Flashing green/orange lights. Also will not update or restore (greyed out). Shows up as formatted for Windows. Software and Serial show up as "n/a".
System specs: Powerbook G4 17inch 1ghz, 1gb RAM, 10.4.9 running iTunes 7.1.1
Attempted solutions that have NOT worked:
1) mac retail store visit to genius bar. it restored on mactel machine. worked and played songs. unfortunately resyncing to my library caused ipod to return to problems above immediately.
2) another mac retail store visit to genius bar, this time with laptop to show them the problem. they told me it was my machine not the shuffle. i explained i am a mac sys admin and that is ridiculous...my machine though a few years old is completely up to date. we then deleted all receipts out of the Library dealing with iTunes and reinstalled iTunes via software update. same problem immediately after the setup assistant. no software version and no choice to update or restore ipod. downloaded the ipod reset utility for mac for 2nd gen shuffle and error message shows "the selected ipod is not supported by this utility". also shuffle icon shows up as generic white ipod. mac genius stumped so they swap out my brand new shuffle for another brand new shuffle.
3) 2nd shuffle in a week and same problems occur. will not update in iTunes. will not restore in iTunes. will not restore in ipod reset utility. icon shows generic white ipod. i can copy music to it but it will not play, lights flash green and orange.
4) tried to use disk utility to reformat. erase using MS-DOS, but it says FAT16 instead of FAT32. same problems as above.
*weird that I can't reformat to FAT32 when selecting the MS-DOS format. I only see FAT16 as a choice. Disk utility should do FAT32 but I can't seem to get it to work on shuffle and i don't have a spare hard drive to test it on. Anyone have any experience reformatting ipods via Disk Utility to windows format? Please share...
At this point I have access to a mactel book and will attempt to fix it on the newer machine. I will be very upset if it works because there is nothing saying that you need new hardware to use the new shuffle. i also get the usb 1.1 error message but again there is nothing saying you need usb 2.0 for shuffle use.
if anyone has tried anything different with good results please respond! from my experience this seems to be an issue specifically between older mac ppc machines and the new windows drivers installed on the shuffle. i use windows drives all the time with my mac and there are no problems. however a brand new ipod shuffle 2nd gen out of the box does not seem to like my older machine...even after two reinstalls of itunes! even the reset utility is not working as described....
any help with this is much appreciated!!!
Powerbook G4, 1ghz, 1gb RAM, usb 1.1, 17inch Mac OS X (10.4.9)

Ok here it is, my final post on thoughts on this issue...
Unfortunately, my guess was correct, there does seem to be a hardware issue related to iTunes 7.1.1 and whether it is on a mactel machine or an older ppc machine.
I can confirm this because the ipod settings screen on my older PPC powerbook is TOTALLY different than the screen I saw on the newer mactel macbooks, even though the software version says its EXACTLY THE SAME! (iTunes 7.1.1)
On a mactel macbook, I see the ipod shuffle settings such as "Autofill" etc with the correct icon and software version and serial number.
On my PPC powerbook, I see a generic white ipod icon (even though the finder shows the correct icon of my 2nd gen shuffle) and the settings tab for the ipod is completely different....the update and restore continued to be grayed out, there is no software version or serial number available as well. This is probably why I am not able to register my ipod shuffle from my machine.
I did not erase and resync the ipod shuffle to my PPC machine to see if that would allow it to continue working. So far so good. After unmounting, it still plays songs. However, I checked the "manage songs manually" option and added just one more song to the shuffle. I tried to then play that song but it would not play even though it was copied onto the shuffle...I could play it from the ipod via iTunes but not when I was just listening to the shuffle. I confirmed this with the application "PodWorks", the song I copied from my library does NOT show up in the list of songs on my ipod shuffle...however it DOES show up and play in iTunes.
So I feel pretty stuck right now...
I can have a working ipod shuffle but NOT from my ipod library. It seems I can only listen to songs off my friends newer machines because for whatever reason, the ipod shuffle DOES NOT WORK with a PPC Powerbook 17inch, 1ghz, 1gb RAM, 10.4.9 running the current latest version of iTunes 7.1.1.
***** to be me. Anyone else come to same conclusion?
If this is real then other users with older macs should not waste their money on the 2nd generation ipod shuffle. Please respond if you have any suggestions or thoughts on this matter.
Mac OS X (10.4.9)

IPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

iPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

Hi envisionquest,
I'm sorry to hear you are having issues with your iPod. If your 2nd Gen iPod shuffle isn't being recognized by iTunes (but other are), you may find the troubleshooting steps outlined in the following Troubleshooting Assistant helpful:
Apple - Support - iPod - iPod shuffle (2nd generation) Troubleshooting
Regards,
- Brenden

PowerBook won't recognize iPod Shuffle 2nd Gen, PC will

Just before I throw yet another iPod Shuffle 2nd Gen 1GB down the toilet, I thought I'd check here for "Death Row"/"Life Support" suggestions. I've read similar questions with no, or unhelpful, answers, but here goes anyway:
After a whopping two weeks of use, my iPod stopped being recognized by my PowerBook. Not in iTunes, not in System Profiler, not in UNIX (etc etc). However, it is still being recognized by an old PC laptop I have that runs Windows 2000. So far I've tried the following:
-- The 5 R's
-- rolling back to iTunes 6 on Mac
-- iPod Reset Utility on the PowerBook (Mac doesn't recognize it so that's a dead end)
-- Restoring the iPod on the PC via iTunes
-- iPod Reset Utility on the PC
-- formatting the iPod as a drive on the PC
-- running Yamipod on both Mac and PC (admittedly, that was desperate)
Nothing, absolutely nothing, got the Mac to recognize the iPod. At this point, I've already used my one phone call with Apple Support (owning an iPod is kinda like being in jail!) and, even though it's under warranty, since I'm in the middle of nowhere in Mexico, getting the iPod back to Apple will cost me, oh, about the cost of a new iPod Shuffle!

If anyone comes across this post because they have the same problem, and you're "tech-savvy" enough to figure out how to reset your iPod, forget it, do yourself a favor and stop looking in this forum.
Below are links to three recent posts, all people with the same problem, none of them got any help from any Apple moderators and got "helpful" answers like "try cleaning your USB port" and "did you sweat too much while using it?"
"Not recognized by OS X or Windows XP -- charges and plays fine, though"
http://discussions.apple.com/thread.jspa?threadID=1572062&tstart=0
"Shuffle not recognized by itunes after a couple charges"
http://discussions.apple.com/thread.jspa?threadID=1508538&tstart=15
"constantly blinking orange light; no longer recognized by computer"
http://discussions.apple.com/thread.jspa?threadID=1444289&tstart=30
It's a common problem, Apple knows, Apple doesn't care, so, if you can, send it back or, better yet, throw it away and save yourself future headaches.

IPod Shuffle (2nd Gen) - All Appears Well, but No Music Plays through Buds

I recently purchased yet another iPod Shuffle (2nd Gen), after frying the 1st one. This one synched and played well for about a month. Recently during a run it stopped playing. I assumed it needed to be charged. I fully charged. iTunes recognizes it - and displayed all my music. However, it still wouldn't play any music through the ear buds. I tried the reset (toggle on / off hold) - didn't work. I put it back on iTunes and reset it back to factory settings, reloaded it with music, iTunes still recognizes it, yet still won't play. It appears to be functioning properly - except for the "playing of music" part. iTunes recognizes it, the music is displayed in iTunes. When I turn the shuffle on the light glows green, then goes out. When I push the volume up or down - the green light blinks once for each push. When I push the skip forward or back button the green light blinks once for each push. No orange lights anywhere. But no music plays. Please help!!

Just thought I'd post to say that I'm having the same problem.
Everything appears to be normal with my shuffle: iPod syncs, all the lights are doing what they're supposed to be doing, I can see the music I put on the shuffle.
I too went back to factory settings, reloaded tunes, etc. etc. I have also checked both the earbuds I'm using (they work) and tried the shuffle with other earbuds (earbuds I tested elsewhere and which also work)... no sound.
Is it possibly related to the recent iTunes software update 8.0.2 (20)? I ran it on Friday and things were fine on my shuffle immediately after. But the next time I tried to use it -- no sound.
That update is the only change I can think of that my shuffle experienced proximate to the problem.

ITunes 8.1 and iPod Shuffle (2nd gen)

Since "upgrading" iTunes to 8.1, I find that my iPod shuffle is behaving erratically for the first time in its life. Now, this may simply be a coincidence--no way to know for certain that the 'pod isn't just suddenly, magically on its last legs--but it seems that the Shuffle now sometimes won't play a cut while I'm listening to it as a 'pod; and also won't play cuts when clicked in the iTunes window, while it's attached to the computer for updating. I've clicked on cuts up and down the list and nothing plays. Eject it, quit iTunes, plug the Shuffle back in, and maybe it will work. Reordering the cuts in the playlist also seems suddenly a little wonky. Long, spinning ball delays now and then when I drag cuts up the list to rearrange their order in the list. Pauses before the iPod synchronizes.
And, no, I do not sync it automatically, thank you.

I have just 'upgraded' to iTunes 8.1 from 7 and now my iPod Shuffle 2nd gen plays songs ONLY in a random order if I fill it using the 'Autofill' button (selecting random songs), REGARDLESS of the play mode switch position on the iPod itself. Have tried resetting it to factory settings but to no avail! If I fill it using the Autofill button but let it choose the songs in order (not random), it does play sequentially but some songs don't get played.
I used to be able to fill it randomly with Autofill and then sort the songs it had selected by clicking the Artist or Album etc column heading in the iPod window and this would be used as the order when playing back in sequential mode. This is now broken too! My shuffle has had very little use (perhaps 20 charges) and it is in fab condition.
What is going on, Apple?

Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
is anyone there to help me out.
Thanks in advance.
Regards
Rahul

Unfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop.

My Ipod Shuffle 2nd gen won't update!

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