My ipod shuffle (2nd gen) wont work at all!

So what happened is it was in the washing machine a couple a days ago and its been completely dry but it wont charge or turn on and itunes does not recognize it so i dont know what to do so help!!

Hello pc1850,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod's battery doesn't charge
http://support.apple.com/kb/TA44551
Faulty port on the computer
If something is wrong with your computer's FireWire or USB port, it may not supply power to iPod. Note: Only iPod mini can get power from a high-powered USB port using the supplied cable.
Check the connections.
Try another known-good FireWire (or high-powered USB) port on a different computer if available.
If you do not have access to another computer, use the Apple iPod Power Adapter.
Plug in one end of the FireWire cable to the Apple iPod Power Adapter and the other end to your iPod.
Plug the Apple iPod Power Adapter into a working electrical outlet.
If you have an iPod (with Dock Connector) model, connect the FireWire end to the Apple iPod Power Adapter and the dock connector to iPod. Warning: Never plug the dock connector end of the FireWire cable into a computer's FireWire port.
If this resolves the issue, consult your service and support guide to see how you can have the computer's port repaired.
Faulty Apple iPod Power Adapter
If something is wrong with the Apple iPod Power Adapter, it may not supply power to iPod.
Try another known-good electrical outlet.
Make sure all the connections are good. Try disconnecting and reconnecting all connections to make sure they are snug.
Try another Apple iPod Power Adapter if one is available.
Try connecting iPod to a computer's FireWire port using iPod's FireWire cable.
If this resolves the issue the Apple iPod Power Adapter needs to be repaired. You can arrange for repair at theiPod Service Website.
Best of luck,
Mario

Similar Messages

My ipod shuffle 2nd gen wont charge

my ipod shuffle 2nd gen wont charge i even got a new cord and it still wont charge why

Hello pc1850,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod's battery doesn't charge
http://support.apple.com/kb/TA44551
Faulty port on the computer
If something is wrong with your computer's FireWire or USB port, it may not supply power to iPod. Note: Only iPod mini can get power from a high-powered USB port using the supplied cable.
Check the connections.
Try another known-good FireWire (or high-powered USB) port on a different computer if available.
If you do not have access to another computer, use the Apple iPod Power Adapter.
Plug in one end of the FireWire cable to the Apple iPod Power Adapter and the other end to your iPod.
Plug the Apple iPod Power Adapter into a working electrical outlet.
If you have an iPod (with Dock Connector) model, connect the FireWire end to the Apple iPod Power Adapter and the dock connector to iPod. Warning: Never plug the dock connector end of the FireWire cable into a computer's FireWire port.
If this resolves the issue, consult your service and support guide to see how you can have the computer's port repaired.
Faulty Apple iPod Power Adapter
If something is wrong with the Apple iPod Power Adapter, it may not supply power to iPod.
Try another known-good electrical outlet.
Make sure all the connections are good. Try disconnecting and reconnecting all connections to make sure they are snug.
Try another Apple iPod Power Adapter if one is available.
Try connecting iPod to a computer's FireWire port using iPod's FireWire cable.
If this resolves the issue the Apple iPod Power Adapter needs to be repaired. You can arrange for repair at theiPod Service Website.
Best of luck,
Mario

My ipod shuffle 2nd gen wont turn on or charge

my ipod shuffle 2nd gen wont turn on or charge

Are you using the original USB docking cable (with mini-dock) to connect the shuffle to USB?
When you connect it to USB, does the shuffle's light come ON in any way? If so, what does it do?

IPod Shuffle 2nd Gen. not working, music plays but doesn't sync\

Hello,
I have an iPod Shuffle 2nd Gen since a long time and it always worked perfectly. But now it has stopped working well. It has music stored inside and it plays it, it evencharges from the pc, but doesn't sync in iTunes, nor it shows up on Desktop. On iTunes the message in Italian says idt couldn't be identified and to reconnect the iPod and retry. I tried the Reset Utility but it says my iPod isn' supported even if it is a 2nd Gen iPod. The only positive thing is it shows up on System Profiler.
I tried also turning off the iPod for 5 seconds and turning it again on, but the issue is still there.
Have you got any suggestions?
Thankyou

Actually it turns out I can't even add to it. It claims it's synced to another library (which apparently is true, being as it was last used with my Macbook Pro). Somewhat new question, How do I combine the two libraries, as it's all mine, just on two different computers, one of which doesn't work unless it's in Hard Disk Mode.

Ipod shuffle 2nd gen wont turn off

my ipod shuffle wont turn off! it is 2nd gen i think it is silver with clip on on the back. when i pause it it will pause but when i turn switch to off green light still flashing and will still play if press play button any ideas? or do i buy another one . it is about 9 months old.

thanks for your reply. in the end i took it to an apple service centre and coz it only 8months old got it replaced for free in two days, seeing as im in darwin i was quite impressed!!. i agree it is made cheap but i use it for the gym and no other portable music player is equipped with the clip on the back which is the most simple design feature and no-one is catching on. have seen the new one , which looks brilliant, if my replacement craps itself after its 1 year warranty then i will just get the new one. thanks again for the reply.

Ipod shuffle 2nd gen wont sync music it always gets stuck on a different song everytime and the puts the ipod into recovery mode!

Hey guys
My dads 2nd gen ipod shuffle will not sync music. I try to sync the music by autofill and manually and it freezes for a long time,and then says the device cannot be found. It then puts the ipod shuffle into recovery mode and i then have to restore the ipod and loose all the data.

The shuffle may be losing its data connection to the computer during the time it is syncing. If you have not already, you should shut down (power off) the computer. Disconnect all USB devices (except for standard keyboard and mouse if normally used), including hubs. Do this to Reset the shuffle
http://support.apple.com/kb/HT1655
Start up the computer, run iTunes, and connect the shuffle to a direct USB port. Try repeating the action that is causing the error.
If that does not help, select the shuffle in iTunes and go to its Settings screen. There is a checkbox for Enable disk use. If that setting is checked, uncheck it. If it is not checked, check it. Basically, reverse the current setting. Apply the change. See of that makes any difference.

My ipod shuffle 2nd gen wont charge or recognize my computer blinking orange 3x

My ipod shuffle wont charge or cant connect to my computer or detect by iTunes its just blinking orange 3 times
I tried connect it to other ports same thing happen I tried any possible way but still the same
I use my ipod 2 years I guess and its working fine until I experience this someone experience this same problem please help.

If it's less than one year old, it should still be under warranty. If you are near an Apple Store, I'd make an appointment at the Genius Bar to see about getting it replaced.
There are two likely possibilities. The cable used to connect it to USB has gone bad. Or the connector on the iPod has gone bad.
Be sure to try these things, if you have not already. Use a different USB port on your computer.
Disconnect iPod shuffle and completely shut down (power off) your computer. Also, use this procedure to reset the shuffle
http://support.apple.com/kb/HT1655
Turn on computer. Run iTunes. Connect iPod shuffle.

Ipod Shuffle (2nd gen) not working with iTunes 11.0.4

I have my shuffle set to Manually Manage songs, and can view and add to the Ipod through 'On this Ipod' but highlighting songs and hitting the delete key is not working to remove songs. The process works for my other Ipods including my Touch and Classic. I don't want to 'restore' my Ipod because some of the content is only stored on a computer that isn't working at the moment, I just want to get rid of some of it to make way for new stuff.

Actually it turns out I can't even add to it. It claims it's synced to another library (which apparently is true, being as it was last used with my Macbook Pro). Somewhat new question, How do I combine the two libraries, as it's all mine, just on two different computers, one of which doesn't work unless it's in Hard Disk Mode.

Omg please help me my ipod shuffle 2nd gen wont power on or charge

it would be so helpfull if someone could tell me why it wont power on

See as how it is four years old there is a very good chance the battery is dead.

My iPod shuffle 2nd gen has stopped working

hi my iPod shuffle 2nd gen has stopped working just now it won't charge or show up in my mac

by the way I'm using a macbook with osx lion

Will iPod Shuffle 2nd Gen work with 1st Gen USB Power Adapter?

Hi.
I have the iPod USB Power Adapter (M9837ZM/A) and was wondering if it will also work with the iPod shuffle 2nd Gen?
Mine only lists the original shuffle (naturally) and I just realized that Apple apparently re-designed the USB Power Adapter (MB051LL/A), which does list the 2nd Gen shuffle (http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=E82 45892&nplm=MB051LL/A).
Does anyone know if I can use my power adapter with my new 2nd Gen shuffle?
Thanks!

Will I be still pleasantly surprised when my iPod is fried?
So, what you're saying is, that whatever happens, it cannot do harm to the iPod?
If that's so, i'll give it a try.

Ipod Shuffle 2nd Gen won't turn on

Hey,
Just recently found my mom's unused Ipod Shuffle 2nd Gen, sealed, not opened and still in the box. So i wanted to check it out see if it works, it connected to the computer just fine, put all the music on, charged fully and the green light was on while it was connected to the computer, the problem is as soon as i unplugged the ipod from the computer it wont respond the the on and off switch, its suppose to give out a green light when its on right? i dont see any.
Can anyone tell me what the problem is here?
Thanks

Lithium-ion batteries, if left in a completely discharged state for an extended period, can become unable to hold a charge. That 2nd gen shuffle has been sitting in its unopened box for about five or six years. If that's the case here, it operates fine while getting power from the USB port, and appears to charge, but it is unable to hold that charge when disconnected from power. Therefore, nothing happens when you move the power switch. Here is a document from Apple about batteries
http://www.apple.com/batteries/ipods.html
(see Long Term Storage section)
You can try doing a Restore on the shuffle in iTunes, in case the problem is related to software. The Restore button is on the shuffle's Settings screen, when it is selected in iTunes.

Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
is anyone there to help me out.
Thanks in advance.
Regards
Rahul

Unfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop.

IPod Shuffle 2nd gen and Mac problem/troubleshooting guide

Ok, warning this is going to be a little long...
The problem: Brand spanking new out of the box ipod shuffle 2nd gen won't play songs after ipod assistant setup. Flashing green/orange lights. Also will not update or restore (greyed out). Shows up as formatted for Windows. Software and Serial show up as "n/a".
System specs: Powerbook G4 17inch 1ghz, 1gb RAM, 10.4.9 running iTunes 7.1.1
Attempted solutions that have NOT worked:
1) mac retail store visit to genius bar. it restored on mactel machine. worked and played songs. unfortunately resyncing to my library caused ipod to return to problems above immediately.
2) another mac retail store visit to genius bar, this time with laptop to show them the problem. they told me it was my machine not the shuffle. i explained i am a mac sys admin and that is ridiculous...my machine though a few years old is completely up to date. we then deleted all receipts out of the Library dealing with iTunes and reinstalled iTunes via software update. same problem immediately after the setup assistant. no software version and no choice to update or restore ipod. downloaded the ipod reset utility for mac for 2nd gen shuffle and error message shows "the selected ipod is not supported by this utility". also shuffle icon shows up as generic white ipod. mac genius stumped so they swap out my brand new shuffle for another brand new shuffle.
3) 2nd shuffle in a week and same problems occur. will not update in iTunes. will not restore in iTunes. will not restore in ipod reset utility. icon shows generic white ipod. i can copy music to it but it will not play, lights flash green and orange.
4) tried to use disk utility to reformat. erase using MS-DOS, but it says FAT16 instead of FAT32. same problems as above.
*weird that I can't reformat to FAT32 when selecting the MS-DOS format. I only see FAT16 as a choice. Disk utility should do FAT32 but I can't seem to get it to work on shuffle and i don't have a spare hard drive to test it on. Anyone have any experience reformatting ipods via Disk Utility to windows format? Please share...
At this point I have access to a mactel book and will attempt to fix it on the newer machine. I will be very upset if it works because there is nothing saying that you need new hardware to use the new shuffle. i also get the usb 1.1 error message but again there is nothing saying you need usb 2.0 for shuffle use.
if anyone has tried anything different with good results please respond! from my experience this seems to be an issue specifically between older mac ppc machines and the new windows drivers installed on the shuffle. i use windows drives all the time with my mac and there are no problems. however a brand new ipod shuffle 2nd gen out of the box does not seem to like my older machine...even after two reinstalls of itunes! even the reset utility is not working as described....
any help with this is much appreciated!!!
Powerbook G4, 1ghz, 1gb RAM, usb 1.1, 17inch Mac OS X (10.4.9)

Ok here it is, my final post on thoughts on this issue...
Unfortunately, my guess was correct, there does seem to be a hardware issue related to iTunes 7.1.1 and whether it is on a mactel machine or an older ppc machine.
I can confirm this because the ipod settings screen on my older PPC powerbook is TOTALLY different than the screen I saw on the newer mactel macbooks, even though the software version says its EXACTLY THE SAME! (iTunes 7.1.1)
On a mactel macbook, I see the ipod shuffle settings such as "Autofill" etc with the correct icon and software version and serial number.
On my PPC powerbook, I see a generic white ipod icon (even though the finder shows the correct icon of my 2nd gen shuffle) and the settings tab for the ipod is completely different....the update and restore continued to be grayed out, there is no software version or serial number available as well. This is probably why I am not able to register my ipod shuffle from my machine.
I did not erase and resync the ipod shuffle to my PPC machine to see if that would allow it to continue working. So far so good. After unmounting, it still plays songs. However, I checked the "manage songs manually" option and added just one more song to the shuffle. I tried to then play that song but it would not play even though it was copied onto the shuffle...I could play it from the ipod via iTunes but not when I was just listening to the shuffle. I confirmed this with the application "PodWorks", the song I copied from my library does NOT show up in the list of songs on my ipod shuffle...however it DOES show up and play in iTunes.
So I feel pretty stuck right now...
I can have a working ipod shuffle but NOT from my ipod library. It seems I can only listen to songs off my friends newer machines because for whatever reason, the ipod shuffle DOES NOT WORK with a PPC Powerbook 17inch, 1ghz, 1gb RAM, 10.4.9 running the current latest version of iTunes 7.1.1.
***** to be me. Anyone else come to same conclusion?
If this is real then other users with older macs should not waste their money on the 2nd generation ipod shuffle. Please respond if you have any suggestions or thoughts on this matter.
Mac OS X (10.4.9)

IPod Shuffle (2nd Gen) - All Appears Well, but No Music Plays through Buds

I recently purchased yet another iPod Shuffle (2nd Gen), after frying the 1st one. This one synched and played well for about a month. Recently during a run it stopped playing. I assumed it needed to be charged. I fully charged. iTunes recognizes it - and displayed all my music. However, it still wouldn't play any music through the ear buds. I tried the reset (toggle on / off hold) - didn't work. I put it back on iTunes and reset it back to factory settings, reloaded it with music, iTunes still recognizes it, yet still won't play. It appears to be functioning properly - except for the "playing of music" part. iTunes recognizes it, the music is displayed in iTunes. When I turn the shuffle on the light glows green, then goes out. When I push the volume up or down - the green light blinks once for each push. When I push the skip forward or back button the green light blinks once for each push. No orange lights anywhere. But no music plays. Please help!!

Just thought I'd post to say that I'm having the same problem.
Everything appears to be normal with my shuffle: iPod syncs, all the lights are doing what they're supposed to be doing, I can see the music I put on the shuffle.
I too went back to factory settings, reloaded tunes, etc. etc. I have also checked both the earbuds I'm using (they work) and tried the shuffle with other earbuds (earbuds I tested elsewhere and which also work)... no sound.
Is it possibly related to the recent iTunes software update 8.0.2 (20)? I ran it on Friday and things were fine on my shuffle immediately after. But the next time I tried to use it -- no sound.
That update is the only change I can think of that my shuffle experienced proximate to the problem.

My ipod shuffle (2nd gen) wont work at all!

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