My ipod shuffle 4th doesn't connect to itunes or windows, what can I do?

hello,
it's been like 2 weeks since I did the update of itunes and everything to get my ipod shuffle 4th generation, and also did all the troubleshooting from the apple page, and nothing happens. It doesn't connect to itunes or windows.
anyone of you have the same problem or know how to solve it??
thx a lot!!

I'm having the same problem, my brand new Ipod shuffle isn't recognized by my pc, or Itunes. I have tried everything suggested in troubleshooting. Did I just waste $50 on something that doesn't work? I'm afraid if I send the Ipod back for another one I will have the same problem. Any suggestions ?

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IPod Shuffle 4th-Gen NOT recognized by iTunes

I have this Shuffle that won't be recognized by iTunes and it has no music in it. When I connect it to my iMac it only shows up as a flash drive with a lonely file called "iPod Control." I tried deleting this file just to see what would happen but it isn't possible. It also says that the file has zero kb.
I don't think I have to restart my computer or iTunes or anything like that so there must be something else to do. Also I have everything updated. Your help would be really appreciated, thanks.

Hello eleanor118,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod shuffle (4th generation): Not seen in iTunes
http://support.apple.com/kb/TS3572
Have a nice day,
Mario

I have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

i have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

Hey Xxx_Dank_xxX,
Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred? Are you working with a Mac or a PC? Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
iPod shuffle (4th generation): Not seen in iTunes - Apple Support
https://support.apple.com/en-is/HT203407
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
https://support.apple.com/en-is/HT204095
Regards,
Judy

Connecting iPod Shuffle 4th Gen Loses Connection to External Drive Library

New iPod shuffle synchs OK to a laptop, but when connecting it to the home Dell desktop running XP, it is unable to synch. The iTunes Library is on an external USB Drive (W:) which has no problem synch with an iPod Touch. But although iTunes does recognise the iPod shuffle when it is connected, it fails to synch as it can no longer connect to the iTunes Library, iTunes can also no longer find any music.
On further investigation it appears as though for some reason the drive letter of the USB drive has changed. On disconnecting the iPod Shuffle, the USB hard drive then appears as F: in MyComputer! Rebooting or manually resetting the drive letter to W: seems to sort out iTunes.
I am relatively new to the iPod world and do not understand what is going on at all. Even Apple Phone Support cannot fathom this one. Anybody have similar experience?

The latest version of iTunes may hide the sidebar. To show the sidebar, from the menu bar, under View, select Show Sidebar.
With the sidebar visible, does the shuffle appear in the sidebar, under DEVICES? If it does, you can refer to this document for general information about loading content to the shuffle.
http://support.apple.com/kb/ht1719
If it does not, please post back.

Ipod Classic 4th generation - no connection to Itunes latest version

So I updated Itunes to the lastest version and like many others I am not able to connect with my Ipod classic 4th generation. Tried the suggested fixes, disk mode, re-install Itunes, etc without success. Any ideas to restore?

You have probably ruled out a problem with the USB connection, so the remaining possibilities are faulty USB cable and a problem on the shuffle.
There are separate connection points for data and power, so it is possible for the shuffle to charge, while not being able to connect to sync data. If the shuffle's light did any blinking at all, there is a data connection. But since it never blinks, the shuffle seems to only see the connection for power, not data.
To rule out a faulty USB cable, you'll need to try your shuffle with another USB cable or use the cable you have with another shuffle. If you can't do that with what you have, and there is an Apple Store nearby, you may want to make a reservation at the store's Genius Bar (the store's tech support). Take your shuffle there, along with your USB cable.
If you can rule out the USB connection and the USB cable as causes, the problem is likely to be on the shuffle. It may be related to the headphones jack, or the logic board. NOTE: If it has been less than one year since the purchase date, it is under warranty.

My Ipod Touch 4th Generation wont connect to Itunes anymore

I have an Ipod touch 4th generation and suddenly it wont connect to my itunes anymore. It will connect to the computer but the device isnt shown on itunes. I cant sync my ipod up with any music or apps or even transfer pictures from my ipod to my computer. I have a Windows XP. Please help. I need my music. It used to connect automatically and with no problem.

Here
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Try another computer.Another cable
Does it charge?
Does the iPod work? turn on?
See if placing the iPod in Recovery Mode will allow the restore.

My ipod shuffle 1st generation cannot connect to itunes.

It should be working fine as I can charge it normally and the lights are reacting. However, there is no way I can input songs as it does not react on itunes. Please let me know how.Thanks.

Hi joeytforth,
If your iPod shuffle is not appearing in iTunes when connected to your computer, I would suggest that you troubleshoot using the steps in this article -
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Thanks for using Apple Support Communities.
Best,
Brett L

IPod Shuffle 2nd Gen NOT Connecting to iTunes

I have a 2nd Gen iPod Shuffle that works perfectly fine, it connects to my macbook pro and charges and I can play the music that is on it but it will not connect to itunes. I tried uinstalling/reinstalling itunes, reset my laptop, reset the ipod but nothing is working. When I plug it in nothing pops up in itunes.
What can I do? Anybody have this problem?
I am running OSX 10.9.4
and iTunes 11.3

iOS: Device not recognized in iTunes for Mac OS X
- New cable and different USB port. Different conductors/contacts are used for charging and data
- Try on another computer to help determine if computer or iPod problem

Ipod shuffle won't stay connected in itunes

I have an old ipod shuffle, the kind that's white and looks like a flash drive. I just got a new Windows 7 laptop, and installed itunes on it. I spent a few hours transferring all of my music over to itunes on the new laptop. Then, when I plugged my ipod shuffle into the laptop, it wouldn't properly synch. It makes a "beep" sound, flashes that it's available in the itunes screen, disappears, beeps again, reappears, etc. I checked in control panel and my computer, and it really is appearing in my computer, then disappearing, then reappearing. I tried to plug my ipod into all of the different USB ports. I also tried restarting my computer.
How do I get it so I can access my ipod on my laptop?

I have two iPod shuffle 2nd gen, neither is working on any of my mac's, I have 10.6.1 on two of the
computers along with the latest version of iTunes ver 9 (70) I had the same issue with 10.5.8 and the
last version of iTunes. I've reset both with the "iPod reset utility". It takes forever to mount the shuffle
in iTunes, when it does show and I try to copy anything to the iPod shuffle it fails! It's interesting that
this seems to have happen around the same time that the 3rd generation iPod shuffle came onto the
market, I smell a rip-off, yes Steve are you listening (possibly NOT!) Any how I've very disappointed with
Apple as this is an issue and they seem to don't really care, they just won't you to purchase more
STUFF, well I still have my iPod touch and iPod classic, once they die or Apple decides to mess up
the software then I'll possibly look else where.

IPod shuffle isn't recognised neither by iTunes nor Windows XP

I have tried (3 times now) to raise this issue with Apple Support (via iPod shuffle Repair and Accessory Replacement service) and I keep getting setting the Shuffle Dock - which is very nice but it doesn't resolve my problem
I've detailed the problem(s) in the on-line Do-It-Yourself (DIY) Repair Status system ... and I've tried 4 out of the 5 Rs the latest error I got (using the Dock(s) was :
iPod Service Error- and therefore I cannot run the iPod updater ... so no Shuffle
... p.s. it would be nice to have a telephone no. to talk to someone about this as it is obviously costing Apple money sending out the wrong parts ... a few more and I could buy another shuffle !
Has anyone else come across this issue -
iPod Shuffle Windows XP
iPod Shuffle Windows XP

Hey, found a number in USA,
The original owners of any of the following products (in the USA) may call 1-800-SOS-APPL for technical support. We have compiled a complete list of Legacy products, links to most of the major legacy product FAQs and links to Web support for specific products, just click any of links below
Only good 6-6pm Mon-Fri though, NICE!

Hi everyone, I have windows 8.1 my ipod touch 5th gen wont connect to itunes no matter what i do any help ?

my ipod also connected to my laptop just does not comeup under devices in itunes......I have done all the updats and re instilations of all my software and that related to apple and the usb hardrives... i have contacted apple and gone in person with no one being able to help... i have gone through x2 of the itunes recomended things to do on the website.. i have also tried it with 2 lightening chargers and my ipod touch 3rd gen ipod 30pin onld school charger and ipod will also not connect to itunes im running a 36 bit 8.1 software on a hp laptop never had a problem before this...

There is no supported Bluetooth protocol to connect the iPod to your computer.
http://support.apple.com/kb/HT3647

Facetime wont work on my ipod touch 4th gen. cant update to ios 7? what can i do?

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Not knowing what happens when yo try to use FT, try:
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I was using my iPod and it went blank all of a sudden and re started. But after the apple logo appears it shows a connect to iTunes sign. My only option is to restore. But i have no back up.

Then you will have to restore to factory defaults/new iPod. Something is wrong with the current content on the iPod. You can redownload most iTunes purchases by:
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I'm trying to set up a new ipad4. It won't access my home wi-fi. The network is ok because this iPad is currently on it. It won't connect to iTunes either. What can I do?

I'm trying to set up a new ipad4. It won't access my home wi-fi. The wi-fi is working because I'm using another iPad to type this. The new one won't connect to my iTunes account either. What can I do now?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
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3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
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~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I just got my new iPhone 16 days ago and when I try to download an app it always give me a message "Cannot connect to ITunes Store." What can I do to fix this?

Please if anyone can help me help....

Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
Here is how I got it fixed.
1. Contacted iTunes store support
2. Followed their instructions and replyed with the following info:
An order number from one of my purchases
Last 4 digits of the c.c. Used for the iTunes store acct
Answer to one of my security questions
And 2 items from this list.
Birthdate
Billing address for Acct
Phone number on acct
It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
Hope this helps
Crash

My ipod shuffle 4th doesn't connect to itunes or windows, what can I do?

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