My ipod shuffle 4th generation cannot be reset

Hi I have an ipod shuffle 4th generation. It was working perfectly fine when suddenly it wouldnt charge and also it is not being detected by pc. I have windows 7 installed on my pc. I thought it would be frozen so I followed the resetting steps on the apple site for a frozen Ipod shuffle 4th gen, but still noting seems to work. Please provide me with a solution asap...

Is this what you tried to Reset the shuffle?
support.apple.com/kb/HT1655
You do have a "shuffle," correct?  Not a nano?  I ask because a shuffle has no screen, so there is nothing that would appear to be "frozen" and no indicator for it charging (except for a light).

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    http://support.apple.com/kb/ht1655
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