My ipod shuffle and nano are not recognized by itunes 12

My ipod shuffle (4th generation) and my ipod nano (2013) are not recognized in itunes 12. I have windows vista and have tried all of the troubleshooting suggestions to no success. How can i fix this?

Hi DMG1946,
I'm sorry to hear you are having issues with your iPod shuffle after a recent update. If your iPod shuffle isn't being recognized in iTunes, but is showing up on your Mac, you may find the troubleshooting steps outlined in the following article helpful:
iPod shuffle troubleshooting and service FAQ - Apple Support
If necessary, you may also need to use one or both of the following procedures to reset your iPod shuffle:
Resetting iPod shuffle - Apple Support
About iPod Reset Utility - Apple Support
Sincerely,
- Brenden

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