My ipod shuffle cannot be restored not by the itunes nor by the reset utility it tolds me that it is in recovery mode , i tried to make every thing to resolve it but i can not what can i do ?
my ipod shuffle cannot be restored not by the itunes nor by the reset utility it tolds me that it is in recovery mode , i tried to make every thing to resolve it but i can not what can i do ?
notice : when every time try to reset it by the retore utility it tolds ( your i pod obtaining information from your ipod)
and when i tried to restore it by the itunes it tolds ( there is an unknwon error num 1415)
Now the iPod is unusable with the Recovery mode loop. The full error below:
"iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
I can see my IPOD under devices on the left pane of iTunes while the error displays. But when I click OK, the IPOD disappears under DEVICES as does the DEVICES category.
and also when i remove my ipod from computer it isn`t light any light never the battery show
Similar Messages
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Trying to synch music files to an ipod shuffle. Have restored ipod but still get message that there is no file found. Help,please?
Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
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iTunes 11 freezes and can't eject my iPod, so I need to disconnect the cable, then iTunes works just fine and my iPod Shuffle is in restoring mode. I've been having this issue for weeks, and never had it before with iTunes 10. Please tell me at least a way to eject it without losing all my data and being forced to format/restore the iPod. I've got 2GB iPod Shuffle 2nd generation(:D)
As a test, shut down (power off) your computer and disconnect all USB devices including hub (except for standard keyboard and mouse if normally used). If your computer is a laptop, connect its power adapter (so that it's not running on battery power). Do this to reset the shuffle
http://support.apple.com/kb/HT1655
Start up the computer, run iTunes, and connect the shuffle to a direct USB port on the computer. Does this problem recur when the shuffle is the only USB device?
If it does (as another test), select the shuffle in iTunes, so that its Settings screen is showing. Check the box for Enable disk use, and Apply. Does that make any difference regarding this problem? -
Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
i tried to erase my ipod shuffle. i clicked 'restore' and was asked questions that i have no answers for. i don't recall getting a 'disk' when i bought this. can you please help?
➡ https://iforgot.apple.com/
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Ok I want to update my phone but I try to put my password and it say it's not it but it is it, what can I do to fix it
By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under iTunes>Preferences(under the edit menu if using Windows)>Devices in itunes.
2. Make sure you have one contact & one event in the supported applications(Address Book & iCal or Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, iTunes running, DO NOT SYNC at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
You should be good to go. -
iPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?
Try what you have not tried so far. You may have tried all and the Apple store maybe in order.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I am trying to scan a document into PDF format but PDF is not coming up as an option. What can I do?
I am trying to scan a document into PDF format but PDF is not coming up as an option. What can I do?
Can your scanner software create PDF documents?
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My Iphone 4, to which all my outlook email is forwarded to. is only receivng some of the emails but not all. It has worked beautifully in the past but no longer. What can I do to get all emails?
I would just explain that this just started happening, that nothing has changed on the phone, that it is an original iPhone and I wondered if they are implementing a change in coverage with their Edge network in my area.
If you restore your phone, you will be given an option to back up your phone at the beginning of the process (see step 6 here: http://support.apple.com/kb/HT1414). You will be given the option to restore to that backup at the end of the restore process. Your messages are stored in the backup so restoring to the backup will return the messages to your phone. Be sure to import your photos and videos to your computer (see http://support.apple.com/kb/HT4083) and back up your contacts somewhere before restoring your phone as these sometimesget lost in the restore process. -
When pushing alt + L not the @ sign appears, but a turned L. What can I do to get the @?
When pushing alt + L not the @ sign appears, but a turned L. What can I do to get the @?
Tried it already, does not work for @. Any other ideas?
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My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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To whom it may concern:
I was charging my IPod and I received a message to update it. Now I can't shut down or turn of my Ipod. It has the ITunes Icon and the adapter plug on it. It states I need to restore my IPod, but I could possibly lose all of my data. I have spent a lot of time and money on itunes and games. I really don't feel like going throught this again. I was having problems in December with "The Tribez" game.
Could someone please tell me what to do to restart my IPod without losing all of my data.
Thank you,
Frances D. HoodTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
When my ipod touch is in recovery mode (when I try to re-store it) the itunes page sayes the website has been timed out and so it won't re-store. There is a limited time, whilst restoring the ipod, it lasts for approx 5 mins, then asks to start again all over again. Can anyone please help me?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
iPhone 4 went into recovery mode when trying to restore it. Now the only option iTunes allows is for "restore & upgrade", it is not offer an option to restore from a backup, says that must first do the upgrade, when attempting to do the upgrade the iPhone won't accept it.
How can I restore from a back up in recovery mode when the only option is "restore and upgrade"?
Please help.You don't you must restore your phone first and then you will have the option to restore from your backup.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.
Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
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