My ipod shuffle started losing battery charge

My iPod Shuffle started losing its battery charge overnight.  I keep it turned off.  Is there any way to fix this, or should it be scrapped?

Hello vincent287
If you are curious about the battery life on your iPod shuffle, then check out the article below to troubleshoot the issue further.
Accurately determine your iPod battery life
http://support.apple.com/kb/ht1322
Regards,
-Norm G.

Similar Messages

  • My ipod shuffle 2nd gen wont charge

    my ipod shuffle 2nd gen wont charge i even got a new cord and it still wont charge why

    Hello pc1850,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod's battery doesn't charge
    http://support.apple.com/kb/TA44551
    Faulty port on the computer
    If something is wrong with your computer's FireWire or USB port, it may not supply power to iPod. Note: Only iPod mini can get power from a high-powered USB port using the supplied cable.
    Check the connections.
    Try another known-good FireWire (or high-powered USB) port on a different computer if available.
    If you do not have access to another computer, use the Apple iPod Power Adapter.
    Plug in one end of the FireWire cable to the Apple iPod Power Adapter and the other end to your iPod.
    Plug the Apple iPod Power Adapter into a working electrical outlet.
    If you have an iPod (with Dock Connector) model, connect the FireWire end to the Apple iPod Power Adapter and the dock connector to iPod. Warning: Never plug the dock connector end of the FireWire cable into a computer's FireWire port.
    If this resolves the issue, consult your service and support guide to see how you can have the computer's port repaired.
    Faulty Apple iPod Power Adapter
    If something is wrong with the Apple iPod Power Adapter, it may not supply power to iPod.
    Try another known-good electrical outlet.
    Make sure all the connections are good. Try disconnecting and reconnecting all connections to make sure they are snug.
    Try another Apple iPod Power Adapter if one is available.
    Try connecting iPod to a computer's FireWire port using iPod's FireWire cable.
    If this resolves the issue the Apple iPod Power Adapter needs to be repaired. You can arrange for repair at theiPod Service Website.
    Best of luck,
    Mario

  • IPod Shuffle 3G won't charge, or do anything.

    My iPod Shuffle 3G won't charge, connect to my Mac or give me any sign that it's working. I used it about two weeks ago and it was working but now it is not responding to any thin I do. When I plug it in to my computer it never shows up on my iTunes and when it's plugged in all it does is get hot after a few minutes so I unplug it because I know that's not good. I tried to see if it would show up under Disk Utilities but no luck. I am thinking that there is no hope for this $80 paper weight but I just want to know that I have done all that I can. If someone knows how I can fix it then please tell me other wise I am done wasting my time trying to fix it. It is also out of warranty by a month so I can't take it in to get fixed by Apple.

    Select your Device from this List
    http://www.apple.com/support/ipod/five_rs/
    and Follow the Troubleshooting Procedures...

  • My ipod shuffle 2nd generation is charging but not starting.

    My Ipod shuffle 2nd generation 4 yrs old is charging when i connect it to the computer it blinks orange light then when i eject it, it shows green light. But afterwards when i start it nothing happens. It used to work very nicely before but now Its doesnt respond at all. I have reset it several times. Ipod software version is 1.0.4 and i use it in latest itunes. Please help.

    That most likely problem is that the iPod's battery is worn out and not able to hold a charge anymore.  So, it appears to charge while connect to USB for power, but a few seconds after it is disconnected, it goes dead.

  • IPod Shuffle (2nd Gen) not charging, just blinks orange once.

    Hi,
    I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
    When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
    I used USB 2.0 port back of my computer.
    Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
    Tried suggested resetting option (http://support.apple.com/kb/HT1655), but invain.
    Any suggestions?

    If you do
    Apple Menu -> About This Mac -> More Info -> System Report
    to run System Information (or System Profiler), does the "iPod" appear as a connected device under
    Hardware -> USB
    Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
    Have you tried connecting something else to that USB port, to confirm it is working properly?  Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
    Two other related tests...  Create a new user account in System Preferences Users & Groups pane.  The new user account can be Standard or Admin.  Log out and log in to the new user account (do not use Fast User Switching).  In the new user account, run iTunes and connect the shuffle.
    And the other test.  Start up in Safe Mode
    http://support.apple.com/kb/ht1564
    Connect the shuffle while started up in safe mode, to see if it appears anywhere.  These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

  • My iPod displays black & white battery charge icon and sad iPod face. help!

    I plugged my iPod into an older iMac; it froze and had to be restarted.
    I restarted it and started listening on shuffle.
    It would skip through all of my songs without me pressing any buttons.
    I restarted again and it worked fine.
    I came home and plugged it into my 10.3.9 iMac and the tracks started skiping and barely playing on iTunes.
    I tried to eject it, but it wouldn't...so I unplugged it.
    I then restarted it, but after the silver-on-black iMac icon came up, the sad iPod face showed.
    So I pluged it back into the computer. It spontaniously restarted when I tried all of the steps of restarting and reinstalling.
    Then it just displays a black& white old battery charge icon with a thunder bolt that flickers on the screen now and then.
    And continues to restart itself with first the apple icon turning into the sad ipod face and then into the battery charge icon.
    I really do not want to restore my iPod. I am hoping to keep my files but at this point, my future is bleak.
    This happened last night. They said it might just be my battery so I kept it plugged in for about 10 hours. Nothing.
    What can I do?
    Please, please help.

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/ipod/download/
    http://www.apple.com/itunes/download/
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iPod Updater and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iPod Updater and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

  • What to do when my iPod shuffle is not working/charging?

    Okay so my iPod shuffle(4th Generation) is not working/charging.
    What shold I do? Is it because of the battery?
    I haven't used this since my Aunt bought it for me..
    Can I reset it just like my iPod touch?If so, how?
    H~E~L~P!!
    please comment below!

    You can try shutting down the computer and disconnecting all USB devices including hub.  Start up with no USB devices connected (except for standard keyboard and mouse if used).  Do this to reset the shuffle
    http://support.apple.com/kb/HT1655
    Run iTunes.  Connect shuffle to a direct USB on computer.
    If that does not help, there are four possible causes.  Rule them out one at a time, if possible.
    Bad USB port on computer - You mentioned an iPod touch.  If you are able to connect to iTunes with the iPod touch, using the same USB port, I think you can rule out a bad USB port. 
    Bad USB cable - You would need to try your USB cable with another 4th (or 3rd) gen shuffle, OR try your shuffle with a known-good USB cable from another 4th (or 3rd) gen shuffle.
    Software problem on computer - If that iPod touch works properly, the computer's software is probably OK. If iTunes is not the latest version (my current Mac version says 11.02), you could try updating it.  But I think software problem is ruled out, if the iPod touch works fine, unless your iTunes version is really old.
    If you can rule out those three possibilities, then the remaining cause is a hardware problem on the iPod.  If you have an Apple Store nearby, you can take it to the store's Genius Bar.  If you weren't able to rule out a bad USB cable, I'm sure they have a cable there to use as a test (but take your cable along).  If the shuffle is less than one year from purchase date, it is under warranty.  You can make a reservation at the store's web page.
    http://www.apple.com/retail/

  • Apple ipod touch 5 losing battery even when off

    I have an ipod Touch 5g on operating system ios 7.1.2 and non jailbroken. Recently, the battery has begun draining rapidly (it lasts about 2 hours on the usual apps and websites I go on rather than the normal 5-6 hours). It has also been losing battery when completely off, much like it would when on. The charging process is also rather slow.
    My ipod is only two months old, and this happened once before, although once the battery had run out in the morning and I recharged it, it was okay again, but the same thing has now happened again and hasn't fixed.
    I've tried resetting and restoring my ipod with no improvements, as well as trying other backups to check that one wasn't corrupt. I also tried turning off elements of icloud, because I googled my issue and some people suggested that may help; it was to no avail.
    I also keep getting a diagnostic that says something like this and was wondering if this was anything to do with the problem:
    {"os_version":"iPhone OS 7.1.2 (11D257)","name":"Reset count","bug_type":"115"}
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    I've turned all my background app refresh off now, although I only had one on and this was never a problem before. Also, my battery is always on the lowest setting even before there was a problem with the battery.
    I removed all my mail accounts and readded them, after a pop up came up about them one morning. This has significantly improved my battery life when on and off, however my battery still drops a little faster than usual (especially when off).
    I've started to get something like this in diagnostics (about battery):
    {"os_version":"iPhone OS 7.1.2 (11D257)","bug_type":"120"}
    i'm unsure whether this has anything to do with the problem but I thought I'd add it to this discussion in case.
    I'm also thinking about updating to ios8 to see if this helps my issue.

  • IPod Shuffle 3rd Gen fully charged, blinks orange five times and I can't control it with the remote (I used 3 different remotes), volume is low and is iPod is unresponsive... any ideas on how to fix it?

    The iPod was working fine, then after about 45 minutes of use i looked as if battery drained.
    I charged it fully again (until green light) and then turned it on, green light and then orange light blinks five times...
    I can't play /pause, or turn volume up or down from the remote... tried with original Apple earphones, and two Bose MIE2i (original and sports models)...
    Any ideas of what can be wrong? or how can I fix it?
    Already tried restoring it to factory settings.... it didn't solved the problem...

    Hey there PakoArreola!
    I have a website here for you that can help you troubleshoot this issue with your iPod shuffle:
    Apple - Support - iPod - iPod shuffle (3rd generation) Troubleshooting
    http://www.apple.com/support/ipod/five_rs/shuffle3gen/
    Thanks for being a part of the Apple Support Communities!
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    Braden

  • IPod Shuffle 4G Wont Hold Charge

    So i have a brand new iPod Shuffle 4G and it has only been through around 3 charge cycles. It takes the expected three hours to charge. A couple days ago, i charged it fully so that the green light came on. I only listened to it a couple hours that day. The next day, i turned it on and it said 25 percent with the voice over button. An hour later, the voice over button said battery low. I certainly haven't used the iPod for the 15 hour battery charge span that Apple claims. Is there something wrong with my iPod? All replies appreciated:)

    Hey there
    I would probably guess that you have a faulty battery if your numbers are correct. Remember though that your battery life is affected by many things. Are you listening to songs which are of supreme quality? That uses more battery than just the standard AAC 128kbps songs. Otherwise, take it back to where you bought it.
    Hope I helped
    P.S. Its crucial you never let your iPod get to hot, batteries hate heat.

  • Ipod shuffle not recognized but charges

    I have an IPod shuffle 4th gen and when plug it in,  it charges but it not recognized by my computer or Itunes. The cable i used is new however, this problem has not occured previously.
    When i connect it, it does come up with the orange light. It still plays music but i can't sync it with my itunes

    This problem started when you started using your new USB docking cable?  If it worked before with you old cable, and does not now with the new cable, and nothing else changed in your computer's setup, such as new USB devices or connecting through a USB hub, then the cause is likely to be the cable.  The connector has separate points of contact for data and power, so it is possible for it to charge while not connecting for data.

  • Why my iPod Shuffle 3rd won't charge until full (green light on)?

    I have new iPod Shuffle 3rd gen, My problem is my iPod won't full charge, I was tried to connect my iPod into my MacBook Pro more than 12 hours and I hope the green light (full charge) will be on. but the result still the same.
    I tried to hear via voice over and said that battery only 75%
    Any body have the some problem? and how to fix it?

    maybe you can control the room temperature.... i try to charge iPod shuffle beside the mini fan, so heat from shuffle can blown away... or maybe, you can charge the iPod in Air Conditioned room....
    i think this device have a mechanism to cut off the charging process if device temperature too hot. such a safety system so this ipod won't burn out when overcharging.
    i hope it can help you...
    and trust me IT WORKS....

  • IPod Shuffle 4th Generation not charging or turning on - Warranty Replacement?

    I have a 2GB iPod Shuffle 4th Generation that I just bought maybe 2 weeks ago at Target. It's been a great little thing to use in the car and just tonight it stopped charging from my computer and wouldn't turn on. I held down buttons, looked up solutions, attempted the reset, reset my computer, used a friend's cable, tried everything. It seems to just be a brick. I know it's under some kind of warranty and I haven't gotten it at all wet or dropped it.
    Can I get it replaced at my local Apple Store free of charge? I do not have the receipt for it, and I bought it with a gift card. I don't believe I've yet registered it online.

    Hello there, cgblanchet.
    The following Knowledge Base article and link to Service Answer Center offer up some great answers to your question:
    iPod shuffle troubleshooting and service FAQ
    http://support.apple.com/kb/ts1412
    and
    Apple - Support - Service Answer Center
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • IPod Shuffle 4th Generation not charging

    I have a iPod Shuffle 4th Generation and it is not charging. I have it plugged into my macbook and it showing up in itunes and has a blinking orange light. When I remove the shuffle and turn it on there is no light. I have tried restoring the shuffle and that did not work. Any suggestions?

    Hello there, cgblanchet.
    The following Knowledge Base article and link to Service Answer Center offer up some great answers to your question:
    iPod shuffle troubleshooting and service FAQ
    http://support.apple.com/kb/ts1412
    and
    Apple - Support - Service Answer Center
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1373 My ipod shuffle is no longer charging ?

    My Ipod shuffle is not charging...what do I need to do to correct this?

    This is not a new one..actually its quite old . I bought it in 2007 so I have surely gotten my monies worth out of it. Still I would like it to last longer so I will check the Apple Store and see if perhaps it can be rejuveniated. I wish I had of read this post before I purchased a new one this morning but hey if I can get it to work I will just have two!
    thank you again!

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