My ipod shuffle will not charge...what can i do?, my ipod shuffle will not charge...what can i do?

my ipod shuffle will not charge fully, the light that comes on when i try to charge just flashes red, and the battery lasts for about 20 mins max and then advises battery is low and then dies!

That's often an indication that the dock connector at the bottom of the phone is either dirty or damaged.  Blow compressed air on it and/of gently brush it with a clean, dry toothbtush.  Also be sure the usb cable is able to make a good connection to the connector without being obstructed by your case.  If it's a tight fit, try removing your case.

Similar Messages

  • HT1212 My ipod touch is not turning on, even if i plug it in to the charger. I'am wanting to rest the passcode through my computer in hopes it will turn back on. So far nothing is working what should I do?

    My ipod touch is not turning on, even if i plug it in to the charger. I'am wanting to rest the passcode through my computer in hopes it will turn back on. So far nothing is working what should I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • What to do when my iPod shuffle is not working/charging?

    Okay so my iPod shuffle(4th Generation) is not working/charging.
    What shold I do? Is it because of the battery?
    I haven't used this since my Aunt bought it for me..
    Can I reset it just like my iPod touch?If so, how?
    H~E~L~P!!
    please comment below!

    You can try shutting down the computer and disconnecting all USB devices including hub.  Start up with no USB devices connected (except for standard keyboard and mouse if used).  Do this to reset the shuffle
    http://support.apple.com/kb/HT1655
    Run iTunes.  Connect shuffle to a direct USB on computer.
    If that does not help, there are four possible causes.  Rule them out one at a time, if possible.
    Bad USB port on computer - You mentioned an iPod touch.  If you are able to connect to iTunes with the iPod touch, using the same USB port, I think you can rule out a bad USB port. 
    Bad USB cable - You would need to try your USB cable with another 4th (or 3rd) gen shuffle, OR try your shuffle with a known-good USB cable from another 4th (or 3rd) gen shuffle.
    Software problem on computer - If that iPod touch works properly, the computer's software is probably OK. If iTunes is not the latest version (my current Mac version says 11.02), you could try updating it.  But I think software problem is ruled out, if the iPod touch works fine, unless your iTunes version is really old.
    If you can rule out those three possibilities, then the remaining cause is a hardware problem on the iPod.  If you have an Apple Store nearby, you can take it to the store's Genius Bar.  If you weren't able to rule out a bad USB cable, I'm sure they have a cable there to use as a test (but take your cable along).  If the shuffle is less than one year from purchase date, it is under warranty.  You can make a reservation at the store's web page.
    http://www.apple.com/retail/

  • HT1459 Just bought a new ipod shuffle for my kid and cannot set it up because it does not show up in itunes. Also the charging light does not light up. what could be wrong, as i am able to see both my iphone and ipad on itunes on the same pc?

    Just bought a new 4th gen iPod Shuffle for my kid. Problem is I cannot do the initial set up, as the device does not show up on iTunes on my PC. Also the charging does not light up. Any ideas on what could be wrong, as I am able to see both my iphone and iPad on iTunes using the same PC?

    I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.

  • I try to go to itunes to see how much I  m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea

    I try to go to itunes to see how much I  m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea

    You can sign into the iTune Store and check your Purchase History.
    http://support.apple.com/kb/ht2727

  • My macbook pro will not charge or turn on. When I plug in the charger nothing happens and the light doesn't turn on. What can I do?

    My macbook pro will not charge or turn on. When I plug in the charger nothing happens and the light doesn't turn on. What can I do?

    Some basics please, what vintage is your MBP, have you plugged anything else into the wall socket to verify that it is live? which light doesn't turn on, the charger or the MBP?
    Hold the power button down for 15 seconds, wait for 2 then press it normally and see te MBP it turns on

  • I need help! I updated the new 6.1.3 last night. Since that time my phone will not charge. The phone is plugged in and shows as charging but the battery still drains. What can I do? I need help!

    I need help! I updated the new 6.1.3 last night. Since that time my phone will not charge. The phone is plugged in and shows as charging but the battery still drains. What can I do? I need help!

    Restore iPhone with iTunes on your computer.

  • I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?

    I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?

    You can only sync with one iTunes library/computer. To switch:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • HT1386 i tried to sync my ipad to my itunes using usb but it will say not charging,, i can sync with my ipod touch without any problem... please help..

    i tried to sync my ipad to my itunes using usb but it will say not charging,, i can sync with my ipod touch without any problem... please help..

    From http://support.apple.com/kb/HT4060 :
    The fastest way to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter. When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode.
    iPods need less power to charge them (their wall charger is half the power of the iPad's, 5W as opposed to 10W), so are more likely to charge via USB

  • HT1386 I have IPod touch running iOS 5.1.1 and Windows 7 with iTunes 11.0.4.4. When I connect the IPod to my PC, iTunes recognizes it but before synching can get very far, it is interrupted by "charging not supported on this acc." Now what to do?

    I'm having trouble with the wi-fi synch for iTunes and would be happy if I could just synch by the USB cable. With the new iOS, the connection to iTunes seems to get broken every time the dreaded "charging not supported with this accessory" appears, which is only a few seconds into the synch. Since my PC is obviously not an Apple brand charger, IPod won't stop producing this message. Using the Dismiss button doesn't resolve the issue because synch has already stopped. It looks like the hardwire to PC option is now dead.

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar      

  • HT1510 is there something wrong with my ipod shuffle 3rd generation because i've almost 2hours charge with my laptop but still lowbat??please help what can i do

    please help me to solve my problem in mg ipod shuffle 3g thanks

    Hi JoyMole07,
    If you are having unusual charging behavior from your iPod Shuffle, you may find the following Troubleshooting Assistant helpful:
    iPod shuffle (3rd generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/shuffle3gen/
    Regards,
    - Brenden

  • How can I update my iPod classic that will not mount on iMac computer?

    I can't update my iPod classic from my iTunes on my iMac computer with OSX 10.9.  It will not mount or be recognized by iTunes version 12.1.
    I plug it into the USB port and it charges, gives the "Do not disconnect" symbol but the computer does not recognize or mount the iPod at all.  I haven't been able to update the music for years. I have four other devices associated with my Apple ID for automatic downloads. Is it too antiquated to upload any of my music from my computer to it anymore?

    Ahh! The plot thickens!
    I went thru the console and read the error logs. It appears that the .ipsw file does load.....I think. It's been years since I spoke computer....
    Here is what I got after double clicking the .ipsw file and iTunes opened:
    2014-12-28 11:05:02.430 AM syspolicyd[450]: assessment granted for iPod_13.1.3.ipsw by _XProtect com.apple.message.domain: com.apple.security.assessment.outcome2 com.apple.message.signature2: bundle:UNBUNDLED com.apple.message.signature3: iPod_13.1.3.ipsw com.apple.message.signature5: UNKNOWN com.apple.message.signature4: 3 com.apple.message.signature: granted:_XProtect SenderMachUUID: C6FC6A41-170C-3D84-BAAE-6983F164E903

  • I selected restore factory settings on my ipod touch but now after restart it stuck on apple icon what will i do anybody help me out plz,even it's not appering on itunes on my p.c

    i selected restore factory settings on my ipod touch but now after restart it stuck on apple icon what will i do anybody help me out plz,even it's not appering on itunes on my p.c

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • So my Ipod will no longer turn on. i leave it on my Ihome and nothing happens. whenever i try to turn it on i get the Apple logo and then it dies and says i should charge it, so i do and it does it again. What does this mean? is my battery totally dead?

    So my Ipod will no longer turn on. i leave it on my Ihome and nothing happens. whenever i try to turn it on i get the Apple logo and then it dies and says i should charge it, so i do and it does it again. What does this mean? is my battery totally dead? please i really need help

    Did you try to charge it using the adapter or your computer?
    If you can, let it charge for about 15min, then connect in recovery mode, described in this article:
    iOS: Unable to update or restore
    If still not luck, your battery might have to be replaced:
    Apple - Support - Service Answer Center

  • My ipod will not respond to anything. I tried to restore but unable to how can I fix this?

    Itunes suggeested that my Ipod was coruppted and to restore I tried this and it uploaded software and tried to restore but an error message came back (I did not save the error message). I tried to look up how to resotre and when it shows to hold the menu and the on/off on the wheel for 6 seconds nothing happens just a black screen no indication that the Ipod is on or off. How can I restore this?
    The error is an unknown error 1437

    I wrote this few years ago, see if this still helps
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • Ipod 5 will not boot up from no batteries even though it has been charging for 30 minutes.

    I bought an iPod Touch 5th generation in December 2013. It is completely out of batteries and when I plug it in it says it's charging but never boots up. Now when I plug it in the iPod doesn't even show the dead batterie sign. I have tried multiple adapters that are certified by Apple but the two USB to Thunderbolt cables I've tried are not certified by Apple. Could it be the uncertified cables are is it a bad batterie? I don't want to buy an overpriced apple cable to find out it's the iPods fault. I have cleaned out the port in my iPod and all the connection that could be faulty, unfortunately I do not have another IOS device that supports Thunderbolt so I can't tell if it's the cables fault. I will probably ask to borrow someones fifth generation device although I am almost 100% certain that it is not the cables fault.

    What do you mean by:
    - "multiple adapters that are certified by Apple"? Do yo mean wall charger?
    - "USB to Thunderbolt cables"? A Lightning cable plugs into the iPod
    Yes, a bad USB to Lightning cable can result in no charging. Also, some non-Apple cables do not work.
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    If you can’t charge your iPhone, iPad, or iPod touch
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source I think you already did did this
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    If necessary:
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

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