My ipod shuffle won't connet at all?

my shuffle blinks green once and then it does not do
anything it doesn't connet to either my pc or itunes
it's dead, i use it with windows xp. i tried it on
another pc an it's the same, i think its broken. if
anyone has had this problem i would appreciate some
help.
IF you're withing reasonable distance of an Apple Store take it there for a replacement, or return to original point of purchase... OR http://www.apple.com/support/contact/

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IPod Shuffle won't play at all

I've restored, reset, reinstalled, updated & nothing lets me play the music that's been downloaded from ITunes. I can see the IPod in my ITunes window & it updates ok.I've tested the earplugs on another device & they're ok. The green light comes on, press buttons, nothing happens. I've done everything that supposed to help, but nothing. I've had this for several months & have never gotten to use. I must say I'm about fed up. Any help, please???

I have the same problem. Went to Apple store and they upgraded the software it it started to work. Turns out I already had upgraded software and when I tried the shuffle at home it would work. I got it working a gain and no it has stopped. I will be going back to the apple store. I think they have a reoccuring issue with many of their product. Other are having similiar issues.

Ipod shuffle won't play tracks in order

My ipod shuffle won't play tracks in order even when I have the shuffle button off. I have sync'd it on itunes to play in order but it just continues to shuffle all the tracks! Please help. Thanks

I found a post about this problem from November, it is apparently how the iPod Shuffle handles podcasts. It sorts them in REVERSE chronological order, and moves them to the top of the play list. It's unbelievable that Apple has let a problem like this persist for so long.
Here is the discussion I mentioned:
http://discussions.apple.com/thread.jspa?messageID=6259808&#6259808
It offers a way to partially fix the problem, but one that I find entirely unacceptable. The only lasting solution mentioned was to buy a different mp3 player, which I'll be doing as soon as I return my Shuffle and get my money back.
The sad thing is that in addition to Apple losing money on the sale of a Shuffle, they're also loosing money on songs I would be purchasing from iTunes (I got a $20 gift certificate for my b-day that I'm going to sell to buy other music that will play on a non-Apple mp3 player), and they might loose potential customers because I've been complaining about this to everybody I know!
-edit-
Correction, I found a discussion dealing with this from 2005!
http://forums.ilounge.com/showthread.php?threadid=107321
-end edit-
Message was edited by: TrevorJacobs

Ipod Shuffle won't turn on or charge and isn't recognized by the computer

My Ipod shuffle won't charge and isn't recognized by the computer , it turned orange than stopped and won't charge or turn on since. Does anybody has a solution please ?

I have exactly the same problem with both my ipod shuffles. That suggests to me that it is a problem with the ipods rather than my PC or computer software. I'm surprised that no Apple tech has suggested a solution yet.

Ipod touch won't charge at all

iPod touch won't charge at all - think it's the port on the ipod itself not the charging cord - any suggestions?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

My iPod Shuffle won't update or restore.

My iPod Shuffle won't update or restore when I put my iPod in it says iPod Service Error or Can't Mount iPod. Can someone please help me?

The same thing happened to me, I called Apple (Is your Ipod still have the free 90 days free phone call?) they told me it was my battery. They said they think I should buy a new one. I did not. I didn't think it is really my battery. Are you connections clean? Have you tried different USB hubs? I've heard the USB's in the back tend to give off more power.
Hope this helps.
Windows XP

My iPod classic won't sync at all. I've synced it on the same macbook for many years.

My iPod classic won't sync at all. I've synced it on the same macbook for many years.

See Corrupt iPod classic.
tt2

My ipod shuffle won't charge after not being charged for a month... did the battery officially died?

my ipod shuffle won't charge after not being charged for a month... did the battery officially die?

maybe you can control the room temperature.... i try to charge iPod shuffle beside the mini fan, so heat from shuffle can blown away... or maybe, you can charge the iPod in Air Conditioned room....
i think this device have a mechanism to cut off the charging process if device temperature too hot. such a safety system so this ipod won't burn out when overcharging.
i hope it can help you...
and trust me IT WORKS....

New iPod shuffle won't stay on, charge, and not recognized by computer

My daughter won a new iPod Shuffle that as far as we know has never been opened/used till today. We have iTunes downloaded and working on our computer. But when plugging in iPod via provided USB cable, the computer (and I've tried two different ones) will not recognize anything is plugged in. Also, I don't even think the iPod is working at all. The amber light only comes on for one second when turned on/plugged in, then goes off. I know the USB ports I've tried to use it with are adequate (i.e. fast/powerful enough) because they are the main USB ports of the computers (no hubs or dual ports) and they work with other Apple products just fine (including other iPods), so that can't be the problem. Help?! She's so disappointed.

I have exactly the same problem with both my ipod shuffles. That suggests to me that it is a problem with the ipods rather than my PC or computer software. I'm surprised that no Apple tech has suggested a solution yet.

Ipod Shuffle not working after trying all possible supports from Apple!!!!!

I have an ipod shuffle and it has been working fine. It turns on and off and I can play music. Now all of a sudden I cannot connect my shuffle to my labtop through its usb port. It won't recognize it at all, it cannot be charged and I cant even attempt to put new songs on it. I am very angry with apple's service. I tried all things possible on their site and have continually requested repair service. I constantly get an unrecognized serial number every single time! I have copied it word for word and number for number over and over and over again. I can't even get one on one chat with a representative online because you guys don't recognize a serial number! This is just one big hassle and I don't feel like your service is very helpful at all. I love the Ipod and all it's accessories and other models but this is ridiculous. I even purchased the usb shuffle dock to try and see if it was my computer but it isn't. The dock doesnt recognize my shuffle either. I would appreciate it if Apple would just give me some kind of recognition and service me as a consumer please. I don't want to fill out some fax forms I don't even have a fax machine. Please help me figure out what's wrong or send me the things I need to send my shuffle in for repair thank you.

Just a note, the limited warranty on the Ipod Shuffle is 1 year. So when I got invalid serial number when I entered the s/n I knew something was wrong. What I discovered was that the character that I thought was a zero was actually a "D" and the "5" was actually an "S". Once I entered the correct serial number the website told me how much time I have left under the warranty. They even knew the approximate date that I purchased it - even though I didn't register it. So use a magnifying glass, a younger set of eyes, whatever to make sure you're entering the correct S/N. Now I just have to figure out HOW to return it. Good Luck!
Windows XP

IPod Shuffle Won't Sync On Computer -- Help !

I have the 2nd gen of iPod shuffle. & I'm using Windows XP.
I don't know why but the shuffle won't sync onto my computer.
It used to before but it doesn't work anymore.
I've tried restoring it with the iPod Reset Utility but it said it won't mount. Also, when I tried connecting it to iTunes, it said that the files were corrupted.
So I tried restoring it there too but it would never finish, even after a few hours.
And another problem is that it won't show up as a hard drive on "my computer."
But when I take it to my brother's computer, the iPod shuffle works.
Is there a way to make it sync onto my computer?
Because all the songs are on my computer and I'll have to send them over to my brother's computer.
Which will take a really long time.
Thanks in advance.

Oh my gosh had this exact same problem... go here...
http://discussions.apple.com/thread.jspa?threadID=1328838&tstart=0
i'm crap at computers and i did it so hope it helps!!
xx xx

IPod Shuffle won't update or restore

I have an iPod shuffle, it suddenly stopped playing songs, so I told to myself, well, I restore it and it will run again, but when I connected the ipod to the computer and tryed to restore it, it said:
Preparing ipod to restore.
I waited a long time and was still like that, and every time I connect it it doesn't appear in itunes or the desktop.
Any suggestions?
Guisoc

first of all make sure that the battery is completely charged
toggle the hold switch for atleast 6 times.
try plugging the shuffle in different usb port
go ahead open up >>My Computer >>Control Panel >>Add/Remove Programs >> delete all previous updaters even ipod for windows
download the latest updater 2006-06-28 from apple.com
then restore it or update it.............don't worry u won't loose your songs they are safe in itunes
hp5500 Windows XP laptop

Ipod shuffle won't turn on sometimes

My ipod shuffle is fully charged right now and it doesn't turn on at all, the only way i could get it to turn on is if i plug it into a usb port and press play, otherwise it won't turn on at all. PLZZZZZ help me

All I can recommend is you try Restoring the software load in the Shuffle.
That said, how do you know that it is turning on when plugged into the USB port? And how are you playing it while on there anyway?

Ipod shuffle won't stay connected in itunes

I have an old ipod shuffle, the kind that's white and looks like a flash drive. I just got a new Windows 7 laptop, and installed itunes on it. I spent a few hours transferring all of my music over to itunes on the new laptop. Then, when I plugged my ipod shuffle into the laptop, it wouldn't properly synch. It makes a "beep" sound, flashes that it's available in the itunes screen, disappears, beeps again, reappears, etc. I checked in control panel and my computer, and it really is appearing in my computer, then disappearing, then reappearing. I tried to plug my ipod into all of the different USB ports. I also tried restarting my computer.
How do I get it so I can access my ipod on my laptop?

I have two iPod shuffle 2nd gen, neither is working on any of my mac's, I have 10.6.1 on two of the
computers along with the latest version of iTunes ver 9 (70) I had the same issue with 10.5.8 and the
last version of iTunes. I've reset both with the "iPod reset utility". It takes forever to mount the shuffle
in iTunes, when it does show and I try to copy anything to the iPod shuffle it fails! It's interesting that
this seems to have happen around the same time that the 3rd generation iPod shuffle came onto the
market, I smell a rip-off, yes Steve are you listening (possibly NOT!) Any how I've very disappointed with
Apple as this is an issue and they seem to don't really care, they just won't you to purchase more
STUFF, well I still have my iPod touch and iPod classic, once they die or Apple decides to mess up
the software then I'll possibly look else where.

IPod Shuffle Won't Update - Misrecognized

Hi,
I have the following problem: when I connect my Ipod shuffle (got it from a friend recently), it shows up in itunes, and I can add songs. But it won't play any songs. It actually shows up in Itunes not as a shuffle but as an old Ipod with the 4 buttons.
I figured I would run a software update, but the updater also recognizes the shuffle as an old IPod with the 4 buttons. It wants to perform an update, but not the the shuffle version (1.1.3/4?), but to 2.3 for the older IPod model. When I run the update I get the following message:
"An error occurred updating or restoring iPod. Disconnect iPod, reconnect and then try restoring again. If that does not work, go to http://www.apple.com/support/ipod"
I have tried restarting computer, reconnecting IPod, resestting IPod, reinstalling IPod Updater, also available older versions (some of which don't recognize the shuffle at all...), reinstalling ITunes (also 4.7 (?) from CD which doesn't recognize shuffle...) - nothing works.
I then formatted the shuffle to FAT32 on a Windows PC, but nothing changed - it is still recognized as an old IPod. I can't restore the shuffle - the button is disabled because the old IPod that the shuffle is recognized as can only be restored through firewire.
Any ideas?
Thanks,
A.
ibook G4 1.33 Mac OS X (10.4.7) IPod Shuffle 512

This sort of thing has come up before, but is sort of rare. I seem to recall solutions having something to do with .kext files, but didn't save any of those links; you should use the Search window to see if any of the threads still exist.
You sound like you've done a pretty good round of troubleshooting already. The only thing I'd question is dropping back to v4.7 on iTunes; I'd probably concentrate more on using either the very latest versions of both Updater and iTunes (or at the latest one removed from current).
This KB article doesn't seem to apply directly, aside from the rather discouraging possibility of OS Archive & Install being a recommented solution, but is the only one I have saved out. You can look for more using the Advanced Search link in the tab bar above.

My ipod shuffle won't connet at all?

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