My ipod sounds as if it has interference when on docking station.....3 other apple devices work with no such problem...i.e nano ,classic and 2x separate iphones, with no problems .I have been given a 2nd ipod touch replacement, it plays with interference

ipod problems
My ipod sounds as if it has interference when on docking station....3 other apple devices work with no such problems, i.e a nano. a classic and 2 separate iphones so the problem doesn't seem to be the docking station...I have been given 2 reolacement ipods and the sound persists....it is obviously the connection.....as before downloading any data on the new ipod I docked it and the noise was present ....mairiskye....

- Is it a 4G iPod? That model sometimes mates poorly with dock because the configuration of the iPod by the dock connector is different that other devices. Thus, make sure it is fulld/seated in the dock.
- Have you brought the iPod and dock to the Genius at the an Apple store.

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My imac will not connect to wifi what so ever. i have tried 3 different routers and all my other apple devices work fine. when i take it to the genius bar it seems to work with apples instore wifi. thus leading the "geniuses" to say nothing is wrong.

my imac will not connect to wifi what so ever. i have tried 3 different routers and all my other apple devices work fine. when i take it to the genius bar it seems to work with apples instore wifi. thus leading the "geniuses" to say nothing is wrong.

Back up all data before making any changes.
Step 1
Take all the applicable steps in this support article.
Step 2
If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it.
Step 4
This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.

I have been given a second hand ipod from a friend for my 3 year old but I am unable to sync it to my itunes account. Can anyone help?

I have been given an old ipod classic from a friend at work for my 3 year old to have to listen to her Disney songs on. I have tried but I can't get it to sync to my iTunes at all. The computer recognises that there is a device there but it won't link up. I have changed cables as I wasn't using an apple one but I managed to find one. I have tried factory resets and still not further forward. Can anyone help me?

Thank you for using the Apple Support Communities
From what I understand is that the device will show up in iTunes but it will not allow you to synchronize media over to the device even after you reset the device. When you say you reset the device, do you mean you restored the device in iTunes? What error message you are getting when attempting to synchronize media?

I have been given a 28 page Pdf and have been asked to optimize the item to reduce the file size. Can this be done in Photoshop Elements? if so how?

I am using a Mac and just bought Photoshop Elements 13. I have been given a 28 page Pdf and have been asked to optimize the item to reduce the file size. Can this be done in Photoshop Elements? if so how?

No the pages will open as separate documents in Expert Mode. You really need Acrobat or possibly you could copy and paste the contents into MS word. Then re-save as PDF.

I have a I Pad, which I down loaded IOS 7. I have a HP Photo smart D7460, which works within my wifi internet system. Works with all other Apple devices. How can I join the IPad?

iPad trouble with printing on hp D7460. All other apple devices work with it wifi.

There's a list of printers that support AirPrint, the native mechanism for printing from iOS, here:
http://support.apple.com/kb/HT4356
If your printer doesn't support AirPrint, HP has app that enables printing to some of their other wireless printers. Third-party printing apps such as PrintCentral are also available. All such apps have limitations, so check them out thoroughly before you pay for any such app.
You can also route the printing through your computer. If you have a Mac, Printopia would be worth a look. Fingerprint is another option that is available for both Mac OS X and Windows system. You could also consider an AirPrint-capable print server. Lantronix makes a couple of models, including one that supports a USB printer:
http://www.lantronix.com/it-management/xprintserver/xprintserver-t2.html
Regards.

My children have both been given Ipod touch. We registered them with a UK address as we live there. They have been given an I-tunes gift card in Australian dollars. How can they redeem them?

My children have both been given Ipod touch. We registered them with a UK address as we live there. They have been given an I-tunes gift card in Australian dollars. How can they redeem them?

they need to sign into us store and redeem card. they cant change country if balance is not $ 0. no music will be lost off ipod
settings- itunes and app stores- click id- view account - password- change country
Peace, Clyde

I have an iPod Touch and am going on a cruise where I have been told that I won't be able to use Safari so I should download Firefox. I found "Mercury Web Browser" Firefox at the app store. Is this what I need? I'm leaving on Sept. 3rd.

I have an iPod Touch and am going on a cruise where I have been told that Safari won't work on the ship so I need to download Firefox. My iPod said that Safari cna't download it from the Firefox website. I found "Mercury Web Browser" Firefox, in the app store (free) and am wondering if that is what I need? Help, I'm leaving on Sept. 3/12. Thanks.

- I never heard that but it may be true. It could be that for some reason Safari can't be used to log into the network. Once logged in, Safari should work fine
- However, I see nothing that say the Mercury Web Browser is Firefox. I would contact the cruise line and ask if and how you use the ship's['s wifi for an iPhone or iPad (it will apply to iPod touch)

My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?

My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?

uninstall anything adobe 'migrated' to your new mac, clean and then properly install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you need an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html

ICloud signup error " the maximum number of accounts have been activated on this ipod touch"

Hi guys, i can not signup to iCloud as it says " maximum number of free accounts have been activated on this iPod touch" , i purchased used iPod, so is there any way to deactivate unknown ids??? N when i sign in it says " valid id, but not an iCloud id" please help me i have tried all the things...

thnx boy, but is there any option to delete aur reset those icloud accounts acctivated on my ipod touch? (there should be any option) . . .

TS4036 I am trying to back up my Ipod and I keep getting a messages that says" the maximum number of free accounts have been activated on this Ipod touch" I only have one account set up. What do I need to do?

I keep getting a messages that says" the maximum number of free accounts have been activated on this Ipod touch" I only have one account set up. What do I need to do?
Thank you

Welcome to the Apple Community.
You should only get that message when you are trying to create a new account.
Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer.

How do i retrieve photos that have been deleted from my ipod touch if i have windows operating system?

how do i retrieve photos that have been deleted from my ipod touch if i have windows operating system?

Yest it will restore photos deleted from yur iOd probvide that the photos were taken before the the last synce/backyp was made. Make syre yu have automatic syncing turned off (Itunes>Preference>Devices>Check the box that says prevent auto syncing when connected). Otherwise when connected, a backup that reflects the deleted photos will be made and will replace the previous backup.

I have been given an iPod nano 1st generation and need to delete everything from it but do not know how to

I have been given an iPod nano 1st generation I wish to completely wipe it clean and put new music into it. I cannot manage to do it any help would be great

Hi Bevella,
I understand that you were given a 1st generation iPod nano and you would like to completely erase it so you can start clean and sync your own music on to it. The process you want to run is called a restore. The following link is the iPod nano Features Guide that explains the restore process with steps. The restore section is on pages 50 and 51.
iPod nano
Features Guide
http://manuals.info.apple.com/MANUALS/0/MA101/en_US/iPod_nano_Features_Guide.pdf
Updating and Restoring iPod Software
You can use iPod Updater to update or restore your iPod software. Apple periodically updates iPod software to improve performance or add features. It is recommended that you update your iPod nano to use the latest software. You can also restore the software, which puts iPod nano back in its original state.
If you choose to update, the software is updated, but your settings and songs are not affected.
If you choose to restore, all data is erased from your iPod nano, including songs, files, contacts, photos, calendar information, and any other data. All iPod nano settings are restored to their original state.
To update or restore iPod nano with the latest software:
Go to www.apple.com/support/ipod and download the latest iPod Update. The update has the latest software for all models of iPod.
Double-click the software installation file and follow the onscreen instructions to install the iPod update.
Connect iPod nano to your computer and open iTunes. The iPod Updater application opens. If you’re using a Windows PC and the iPod Updater application doesn’t open automatically, you can find the updater by choosing Start > All Programs > iPod.
Follow the onscreen instructions to update or restore iPod software.
Thanks for reaching out,
-Joe

Just bought a new mac mini, wireless keyboard, and track pad. My track pad will not synch. All advise I have been given is to change items in the setting menu, but I cant because I still have to get through the setup!!

Just bought a new mac mini, wireless keyboard, and track pad. My track pad will not synch. All advise I have been given is to change items in the setting menu, but I cant because I still have to get through the setup!!

The power button for the Trackpad is on the right hand end of the battery case. Press that button to initiate the pairing process. On the top of the Trackpad just above the power button is a tiny green light (you probably cannot see it unless it is lighted). That light will indicate ehther or not the Trackpad is discoverable. If the Trackpad has discoverable the green light will blink on and off. If it does not pair within 3 minutes you will have to press the power button again to re-initiate the pairing process. Once your Trackpad has paired, you can just leave it on and it will pair automatically when you reboot your Mac.
If you are having problems pairing, try turning off any other Bluetooth devices within 30 or so feet of your Mac mini. That includes other Computers, iPhones, iPads, etc. that may be in the area. Once your Trackpad has pairedwith your mini, you don't have to be concerned about other Bluetooth devices.
One other hint, I find that although the Wireless Trackpad does not eat batteries as fast as the Magic Mouse it still uses more than the Wireless Keyboard. It is a good idea to keep a supply of AA batteries around. I have used Apple's Rechargable batteries, but found they did not last that long before needing to be recharged. I have had the best battery life from Duracell Quantum batteries.

I have wifi in my home and it has always worked fine. Then I went to Ireland and used the iPad there. Since I have been home, it won't work in the house. I took it to another location where I have logged in before and it worked perfectly. Any ideas?

I have wi-fi in my home and it has always worked fine with my iPad. Then I went to Ireland and used the iPad there. Since I have been home, it won't work in my house. I can't get my wi-fi connecton. I took it to anothe location where I have logged in in the past, and it worked perfectly. Any ideas as to why I can't get a connection at home?
Thank you.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have been given an Apple 3G which is in jailbreak. After restoring and updating my phone will not accept any updates or restoration. Unknown error 1015. Please help!

I have been given an Apple 3G which is in jailbreak. After restoring and updating my phone to get rid of jailbreak the iphone will not accept any updates or restoration. Unknown error 1015. Please help! I am new to all this and want to start using the phone legitimately.

I believe from the situation you describe your iPhone 3g has the iPAD baseband 6.15.00 which is interfering with iTunes. Remember Apple does not allow downgrade of software typically. The current 3g firmware 4.2.1 has a baseband 5.15.04 which is lower than, what I believe your baseband is of 6.15.00. So to install the current 3g firmware 4.2.1 would actually be a baseband downgrade, which iTunes will not allow. So to fix your iPhone you will have to search the Web like diesel vdub said. There are no parts to buy and your iPhone will work again I promise.

My ipod sounds as if it has interference when on docking station.....3 other apple devices work with no such problem...i.e nano ,classic and 2x separate iphones, with no problems .I have been given a 2nd ipod touch replacement, it plays with interference

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