My iPod touch 2nd generation keeps turning the volume up and then turns off, by itself randomly. Please help!!, My iPod touch 2nd generation keeps turning the volume up and then turns off, by itself randomly. Please help!!
my iPod touch 2nd generation keeps turning the volume up and then turns off by itself randomly. Please help!
Try the standard fixes in order:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Restore the iPod to factory defaults/new iPod
- Make an appointment at the Genius Bar of an Apple store.
Similar Messages
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Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems to work.
Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125
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My phone randomly shut off. When I turned it back on it said it needed to restore, to plug it into itunes. When I did, and tried to restore it, it failed with a code 21. I have followed all the instructions, it still isn't working. I've uninstalled and reinstalled all that the steps told me to, I've updated everything in my computer. I don't know what else to do. My phone will just show the apple sign and the itunes plug in sign.
Hey Carolefromthelou,
The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Welcome to Apple Support Communities!
Best,
Delgadoh -
My iPhone 4 with IoS 7 keeps randomly turning off. Also, when I plug it into my charger it keeps losing service untill I unplug it. Please help!
Take the device to Apple for evaluation.
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My current laptop is about three years old and got a virus. Had to wipe it clean. Now my Ipod Touch-2nd generation is not recognizing it as the primary original computer and says it is registered on another computer. What can I do to safeguard my library of songs on the Ipodtouch. Any suggestions?
Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your device for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device -
I got an ipod touch 2nd generation and was wanting to know if there is any more ios updates if i only have ios4.2.1 and if so how would i update it and if you can help me i would greatly appriciate it, thank you.
No, there aren't any more updates.
(89666) -
So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
OUR IPOD SHUFFLE KEEPS TRYING TO SYNC WITH ITUNES. WE HAVE SEVERAL DEVICES ---2 IPOD SHUFFLES AND AN IPAD. THE PROBLEM STARTED WHEN WE WERE SETTING UP OUR NEW IPAD BEING ABLE TO SHARE MUSIC PURCHASED IN ITUNES WITH THE IPAD.
FOR THE POD'S WE WANT TO MANUALLY COPY PURCHASED SONGS FROM ITUNES TO OUR IPADS. WE HAVE TRIED EVERY MENU TRYING TO TURN OFF THE SYNCING FUNCTION BUT CAN'T. IT ONLY HAPPENS ON 1 OF OUR IPODS.
ITUNES ON MY DESK TOP SEES THE PROBLEM IPOD AND IMMEDIATELY TRIES TO SYNC AND AGAIN DOES THIS EVERY TIME YOU TRY TO COPY A SONG FROM THE DESK TOP TO THE IPOD.
WE VERIFIED THAT THE IPOD HAS THE LATEST S/W VERSION.
ANY HELP WOLD BE APPRECIATEDIt is - came over from a Droid (was a former 3G user)... forgot how smooth and seamless the iPhone experience was. The Droid was nice, and Android is interesting, but the iPhone is so much simpler and easy. I hacked the heck out of the Droid, and it's so nice to be back on a smooth, "just works" phone.
Anyway, thanks again. -
bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help!!! I don't want to buy them all again!!
- You can redownload yur apps at no additional cost. See:
How to redownload purchased apps from the App Store
- You only get one download of music and it is up to you to make a backup. However, sometimes if you explain what happens the iTunes store may allow a redownload of music. You can contact them by starting here and selecting the appropriate topic:
Apple - Support - iTunes -
I bought a new MacBook Pro several months ago. I keep losing my wireless connection (my wife, sitting several feet from me has no problem with her iPad2). I find the quickest fix ix to turn Airport off and back on. Very annoying. Suggestions please?
What kind of wireless router are you using? more importantly which protocol are you connecting with? Are you and wife connecting using the 2.4Ghz band? or do you have a dual band router that offers the 5GHZ band? Are you both connecting vie 802.11 a/b/g or n?
The best thing to do is to go into SYSTEM PREFERENCES and select NETWORK, then select AIRPORT and click on the ADVANCED button.
Under the AirPort tab you should delete all the preferred networks and only add back in your network with the proper security settings and passwords.
If you hold down the option key on your keyboard while clicking on the airport icon at the top on your macbook pro. you'll seesome data that will tell you what band and mode you're connecting at, as well as in an indication of signal strength (RSSI) if you write down and post back that information it'll tell us what's going on. -
Frustratingly, since I upgraded to Yosemite 10.10, I too am having the worst problems with WiFi dropping out. I've never had this problem before on my iMac 27-inch mid 2011 model. Turning WiFi off and then back on again sometimes works. Help please. I've already tried a lot of your suggested fixes, but without success. Why hasn't Apple Fixed this?
Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Energy Saver pane in System Preferences and unlock the settings, if necessary. Select the Power Adapter tab, if there is one. Uncheck the box marked
Wake for Wi-Fi network access
if it's checked.
Step 5
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 6
In the Wi-Fi settings, select
Advanced... ▹ TCP/IP ▹ Configure IPv6: Link-local
Click OK and then Apply.
Step 7
Reset the System Management Controller.
Step 8
Reset the PRAM.
Step 9
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 10
Make a "Genius" appointment at an Apple Store, or go to another authorized service center. -
i have an 8GB ipod touch and suddenly I'm able to access only the "sent" mailbox of Mail and not the other mailboxes. I turned on and off. I connected it to MacBook but still I can't access the other mailboxes.
- Try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Can you access the mail on another device? -
It's disabled and tells me to connect to iTunes. But when I do that, iTunes wont detect the iPod.I have put the iPod in USB- mode, and by that I mean I have tried connecting with holding the home button when connecting the USB. Help?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I'm unable to access content on my iPod Classic while it is connected to iTunes.
The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).
I can click the tabs Music, Movies etc. but I can't see anywhere to access the files themselves, no music or movies are listed, I only have the option to 'Sync' with the iTunes, which I don't want to do as there is no content on the iTunes!!!
I just downloaded the iTunes program.
Very confused, pleaseee help ...Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
Help my ipod is not turning on it gets to the apple logo and then turns off
its got battery i have done the reset thing cant plug it into laptop for itunes because my itunes doesnt work and it wont let me download it again it started when i changed my facebook password on my laptop then i went on facebook on my ipod and it sed signing out but it just sed that and i left it for like 1 hour and it was still logging out so i deleated it and re-downloaded it then as it was downloading it vanished so i downloaded it again it stayed on my app page and was saying loading... but the blue bar wasnt filling so i put it in the lock mode then when i whent back to it it doesnt turn on plz plz help ( have not droped it or anything and plz dont say itunes because it really doesnt work or re-download i have deleated it then when i downloaded it again it gets far in and then sayes like cant download itunes something about bonjar service)
Without a computer, the reset is all you can do.
You might want to post in the iTunes forum for your problem of not being able to reinstall iTunes on your computer.. -
Anyone know how to fix it if it will still work? Also, it won't connect to iTunes, so don't tell me to restore it because it won't. Plus, it won't go into DFU mode either.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
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