My ipod touch 3g turns on but doesn't have any icons. What do I do?

My ipod touch 3g turns on, has the display picture, but doesn't have any icons. What do I do? No safari, music, videos, app store, itunes, no apps at all! I've tried restoring it, but it tells me "the ipod could not be restored. This device isn't eligible for the requested build". It won't let me do anything. Goes back to the empty screen and search. HELP!!!

The Apple article listed at the bottom of this post states:
Cannot be restored. This device is not eligible for the requested build: If you receive this error, you likely do not have the latest version of iTunes installed. Check http://www.apple.com/itunes/download/ for the latest available version of iTunes. If you do have the latest version of iTunes, this can occur when you attempt to restore using an older .ipsw file. Try restoring in a new user to ensure that iTunes downloads a new IPSW. Downgrading to a previous version is not supported.
From:
http://support.apple.com/kb/TS1275

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