My iPod Touch 3Gen keeps saying I need to restore it. I have 7 times, and everytime it dies I have to do it again. Help!

My iPod Touch 3Gen keeps saying I need to restore it. I have 7 times, and everytime it dies, I have to do it again. Also, last time I restored it, it wouldn't connect to my house's wifi, I reset it and it only worked for a minute. It worked fine before, then all of a sudden this stuff happened. It is a "refreshed" one. I broke my old one, but since I had a warranty I got a "refreshed" one. In the box they gave me a number to call if anything happened, but my brother threw it away. Do you think I could conact them, and if I can, does anyone know if the number on the card is the # here on the website?

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

Similar Messages

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    See:
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    Apple Retail Store - Genius Bar

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    Maybe here:
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    If you are still having prolesm try here:
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  • I can't download Snapchat on my iPod Touch 4G- it says I need IOS 7 which I can't get. However, I was able to download an older version of the app from iTunes last weekend without any problems. How do I download an earlier version of Snapchat?

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    Try:
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  • Itunes just asked me to do another update yesterday. But it's still not working. when ever i try to sync music to my ipod touch it keeps saying itunes is not responding and it freezes. Itunes please fix this problem!!!!!:-(

    Itunes still is not working correctly. There was a software update that i received yesterday and i figured it would fix the problem with itunes not responding, but it didn't. It's still doing the same thing. I'm getting kinda annoyed cause i use itunes as my main music player so please help me fix this software issue thanks!

    Hi Batman1981,
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    http://support.apple.com/kb/ts4123
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    -Jason

  • Itunes keeps saying I need to restore to factory settings

    I had been using my car stereo ipod usb connection to listen to music from my phone. The last time I used it, it said I had no music. So i turned my phone off and it never turned back on, it was stuck on the apple logo, i tried everything, eventually my phones battery drained. so i looked up how to restore my phone and it said to hold the home button down and plug into itunes and it would begin a complete restore, which it did. i was able to restore my last backup. well today i wanted to download some music and when i plugged in my iphone to itunes it said, i cant remember word for word but basically it was telling me i needed to restore my phone to factory settings. so i figured well maybe it really didnt work last time so i went ahead and did it again. everything went back to factory settings, and when i went to sync my phone i get an error saying something it couldnt sync with this iphone and something about a file and not a folder can be found. so i disconnected my phone and reconnected and again the first thing that pops up is that i need to restore my phone. im so frustrated i dont know what to do! did i kill my phone?!?

    To restore your iDevice, you have two options.
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    2. On your iPhone, go to Settings>General>Reset, and click which one you would like to use.
    If your device is locked up and you can't get into it,
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    2. Power Down your Device
    3 hold down your home button and plug in the device to the computer at the same time
    4. Keep holding until your device shows the Plug into iTunes image.
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  • My iphone 4 says its has to restore and ive restored it 4 times and it keeps saying i need to restore? Like honestly ive had nothing but problems with my phone for the last year

    Honestly i really wanna like apple but i keep having these horrible seemly unfixable problems. i have a life and rely on my phone for social activties, school work, my job and relationships so i need it to work 95% of the time but im always let down...

    Make the time and take it to the Apple Store. Make an appointment first. Or you can call AppleCare and go for a mail in replacement.

  • Ipod touch 4 keeps freezing/doesn't show wi-fi/doesn't play music and videos

    I was just gonna play on my ipod touch 4g,and then when i tap on the app,it crashes the game and freezes.It was perfectly fine yesterday though.And when i restart the syetem and try to do something it freezes again,or if i tap the home button it freezes.It also doesn't show the wi-fi bar and i have wi-fi on and have a router.it also doesn't play music or videos and the sound works.Do you think i should get something new?

    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar              

  • My iPod touch is telling me I need to restore to factory settings. How can I get my music off of it before this happens?

    My IPod it telling me to restore factory settings. I know this will cause me to lose all of the music on it so far. How can I get the music off of it before I restore the settings? I really do not want to lose thousands of songs.

    What is telling you that and what is the wording?
    Can you make a backup via iTunes:
    iOS: How to back up
    Can you transfer iTunes purchases by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    If not then there is nothing you can do except restore the iPod and thus erase the iPod.

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