My ipod touch 3rd gen. is messed up. I click on an app and 30 secs. later it kicks me back to the home screen. I can't use it unless I only want to listen to music.
my ipod kicks back to home screen after 30 secs. I can't use any apps.
- Try reetting the iPOd. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try downnloading/installing a new app.
- Also see:
iOS: Troubleshooting applications purchased from the App Store
Similar Messages
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Updated my iPod touch 3rd gen to 5.0.1 from 4.3.2 and now the screen my iPod won't work anymore.
Updated my iPod touch 3rd gen to 5.0.1 from 4.3.2 and now the screen my iPod won't work anymore. I restored it, I backed it up and I held the power and Home buttons for the reboot and still nothing. I've been looking to see if any one had the same problem and one guy did but they tOld him it was his hardware, but I don't think it was because my friend was able to get it working but it would stop working again like in 10min. So, has anyone had the same problem and can help? Please, I will greatly apretiate it. :)
What do you mnean that the screen does not work?
When you touch the screen the iPod does not respond?
Nothing shows on the screen?
Or what? -
Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!
I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.
-
Everything on my iPod touch (3rd gen) works just fine except the audio out put.
Try #2 and #3 in link below. If neither work, you most likely have a hardware issue. Contact Apple or a third-party service center.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
TS1559 My iPod Touch 3rd Gen I think (Doesn't have a camera), bluetooth and wi-fi grayed
My iPod Touch's Bluetooth and Wi-fi are now grayed out, I have tried everything to fix it. It happened right after I upgraded it to the new iOS 5.1.1, could this be an effect caused by the new iOS firmware? It has not been dropped, thrown, broken, wet, etc. Is this an affect the new firmware had on it? Will it be fixed with iOS 6 or is it permanent?
It's clear it isn't under warranty so I would check the link above first. Also I'm sorry to say you will not be running ios6 on that device anytime soon as it is not supported. Check the very bottom of http://www.apple.com/ios/ios6/ sorry I couldn't make it a link I'm on an iPad writing this.
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Can anyone recommend some good apps for ipod touch 3rd gen can't find any its for my niece thanks
hi i recenty got an ipod touch 3rd gen,
its second hand but after a master reset and recover its working fine, ive updated it but dont seem to be able to find any apps too work on it. i got if fot my niece and would like to down load a few things for her before passing it over, any help would be greatYou appear to be stuck on iOS 4.2.1. That means up really have a 2G iPod. A real 3G can go to 5.1.1
.To find compatible apps more app for 4.2.1 see:
Old Apps
VintApps 3.1.3 for iPhone, iPod touch, and iPad on the iTunes App Store
apps for ios 4.2.1: Apple Support Communities
Finding iOS 4.2.1 Apps Compatible with Older Devices - Apple Club
HT4972 Touch Game 4.2.1 Apps: Apple Support Communities
apps for 4.2.1 (also works for 3.1.3)
Tip - Finding 4.2.1 apps that work on an...: Apple Support Communities
4.2.1 iPod 2nd generation unable to use any...: Apple Support Communities -
Hi. My ipod touch (3rd gen) will not turn off or resond to anything and will not connect to a computer. the screen will not go into sleep mode and i dont know what to do. help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I recently purchased a new Mac Mini with Lion installed. I downloaded the latest version of iTunes. Now I can't get iTunes to sync iCal from my iPod Touch (3rd gen) to my Mini. Everything else syncs great, and iCal syncs from my Mini to my Touch. My Touch has the latest iOS installed. I have tried rebooting my Touch, removing the sync calendars option from iTunes>Info and checking it again after applying and closing iTunes, and restarting my Mini. Any help will be appreciated!
Ongoing thread with the same question https://discussions.apple.com/thread/3209335?tstart=0
Stefan -
i have an ipod touch 3rd gen this is my second ipod touch my fist one the battery died after 4 years so then a bought this one (ipod touch 3gen) and it works perfectlybut for some time know it wont charge anywhere else thats not my macbook pro and the thing is the only charges and its recognized only on one of the USB porst of the laptop i have a windows 7 computer but it wont charge there have a linux (ubuntu) machine and doesnt work either, the wall charger with the same cable i use on the laptop and wont charge either i plug it on my sisters car and wont charge my char wont charge anyways i wont charge anywhere else thats not my macbook pro only with 1 of the 2 USB pork that the MBP has..... any help? can someone ewlp me? i really doubt its the battery cause it charges fine on my MBP :/.... oh now i recently upgrade to OSX Lioin but the problem perssist I did the recent update but the problem persists :/
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have an iPod Touch 3rd Gen. There is a problem with the volume dropping down and then right back up, intermittenly on various songs. If you rewind past that spot, it will not do it again. It is not always the same songs. What can I do to correct this issue? I have tried a hard reboot on the iPod and the problem is still there.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
IPod Touch (3rd Gen) won't boot unless usb powered
Info:
iPod Touch (3rd Gen) 32 GB
Latest Version available (5.1.1)
Tried resetting settings
Tried hard reset (home button and power button at the same time until apple logo)
Has a full charge
So basically any time I try to turn the iPod Touch on it will bring up a black screen for a second on the display, fail to boot up to the apple logo, and then shuts the display off.
I have done everything up to restoring it on iTunes as listed here: http://support.apple.com/kb/TS3281
The only problem is in the process of this occuring I have had a hard drive fail so my iPod Touch backups are more than likely lost without further analysis. So what would be the next best step? I assume refreshing it and backing up everything with a backup on my new hard drive under iTunes. Obviously, my computer would know anything about this iPod since I don't have its previous backups, but I should still be able to get the basics (music,videos,photos,etc) back thanks to default iCloud account right?
Thank you for your time.
Michael- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Likely a bad battery
Apple Retail Store - Genius Bar -
Try to sync my ipod touch 3rd gen with windows media player 11 win xp
Trying to sync my ipod touch 3rd gen with windows media 11. Can anyone please help.
The iPod will only sync with iTunes. Install iTunes on your computer, import the music into the iTunes library and then sync.
iTunes: Syncing media content to iOS devices and iPod -
Will Apple cover me if updating to iOS5 on ipod Touch 3rd gen ruins/bricks it?
I have heard stories of some people's apple products not working/bricked after attempting to upgrade to iOS5.
I have a 1.5 year old ipod Touch 3rd gen. No warranty on it from Apple (tho I do have one from Square Trade for ADH, but I called them and they said if it is a software issue, they don't cover it.)
I am very concerned about d/ling the ios5 upgrade and it ruining my ipod touch. In effect, I will take a device that could fetch almost $200 on ebay (which I could then use to upgrade to a Touch 5gen), and turn it into a worthless piece of junk if I upgrade and it ruins it.
Also, I know that they have released 5.0.1 (beta I believe?) for update. I still read stories on here from people waiting until now (Nov, a month after it was first released when so many people tried to d/l it and had terrible problems), but now are still getting network timed out error msgs, etc.
So is there ANY protection from Apple if their update should screw my ipod touch??
Should I just wait longer for a final, stable version of ios 5? (like v5.1) Or just totally skip the iOS 5 upgrade and stay safe with iOS 4? I don't know that it is really worth the $200 loss risk to upgrade to iOS5. (i.e. 3rd gen doesn't have the ability to find and lock/wipe my lost touch, etc.)
I do know that I should:
1) install itunes 10.5 anew on my laptop (itunes and syncing WAS done on my tower, until I just got it back from being serviced for some Major problems/virues/malware/etc. I'm not comfortable using it, as the problems on it included not being able to start Local Services, connect to the internet, no audio services, etc. The guy says it is booting up and services are working now, but you never know....But i digress...)
2) be on AC and not battery on my laptop
3) be hardwired (ethernet) to the internet and not use my wireless connection
4) turn off Windows 7 Firewall, and disable my PC Tools Spyware Docter with Antivirus.
So, what do you all think? should I wait until later to upgrade to say os 5.1? Should I even RISK upgrading to iOS5 on a touch 3gen and lose almost $200 cash? And will Apple give me ANY protection should it ruin my touch? (I seriously doubt it.)
Thanks for input.
Dave
KentuckyBefore proceeding with the update, it wouldn't hurt to manually back up the iPod in iTunes by right->clicking on it from under the Devices section and choosing Backup. See this article for more information on what is stored in the backup.
http://support.apple.com/kb/HT4946
Also make sure that any content you may have synced to the device from iTunes, such as Music, movies, TV Shows, podcasts, etc. are all stored on your computer and in iTunes before updating the iPod's version of iOS.
Otherwise, I would go ahead with the upgrade. I didn't have any issues with it on my iPhone.
B-rock -
IPod Touch 3rd gen reboots: panic CRC ERR
My 14 year old daughter had an iPod Touch 3rd gen that, with less than a month to go on the warranty, the touchscreen stopped working. Took it in to the Apple store, where they tried to see if they could resuscitate it by upgrading iOS, reseting to factory defaults, and a couple other magic clicks they tried. All to no avail. They checked the liquid damage indicator, found no damage, and then agreed to replace the device. I walked out with a new (?) device and was happy.
A couple months later I overheard my daughter asking if she could have her mom's Touch. I asked why she wasn't using her Touch, and she told me that it has rebooted randomly since we got the replacement. Of course, I was incensed that she didn't say something sooner - like, before the warranty ran out. Knowing that the warrany had expired, I started to research the problem on Apple's forums and the Internet.
Most of the information I found seemed to indicate that certain versions of iOS seemed to incite these kinds of problems. So I went through several exercises to try upgrading, downgrading, restoring the device, DFU mode, etc. Still, the problems continued. I upgraded the device over the weeks and months, hoping to find the magic version that would stop this. I tried removing apps, not installing any apps at all, putting music on slowly instead of syncing large amounts of data, etc.
A day or two ago I installed iOS 5. It seemed like it was going to work fine, but still periodically it would crash - including during the upgrade process itself, during the restore after the upgrade, when running large apps, when running small apps, and even when not doing anything at all. In fact the reboots complicated the process such that I could no longer sync without an error, so I had to reinstall the OS again earlier today. I was at dinner tonight and looked over when something caught the corner of my eye - it had gone to the Apple boot screen all by itself, when it was simply sitting there not being used.
I found General -> About -> Diagnostics & Usage -> Diagnostic & Usage Data, and see eight files:
(4) files called 2011-10-15-xxxxxx.panic.plist (I assume xxxxxx is a time of day, since the latest one is from dinnertime)
(4) files called ResetCounter-2011-10-15-xxx (rest of file name is cut off, xxx is first three digits of above xxxxxx)
I opened them and they all look relatively similar (latest one shown):
panic.plist:
Incident Identifier: 5498CD62-1915-4CF6-AA29-68B264862600
CrashReporter Key:
1f8e6350d76b74f0edef75a88dbf683f7cf32490
Hardware Model: iPod3,1
Date/Time: 2011-10-15 20:42:29.359 -0400
OS Version: iPhone OS 5.0 (9A334)
CRC ERR!
ResetCounter:
Incident Identifier: 246DB43B-7BC1-454D-8835-FBB81C4DD63B
CrashReporter Key:
1f8e6350d76b74f0edef75a88dbf683f7cf32490
Reset count: 1
Boot failure count: 0
Boot faults:
Boot stage: 0
Boot app: 0
Now I'm no Apple genius, but CRC ERR to me means a memory problem (cyclic redundancy check, stored checksum of memory contents does not match calculated checksum of same). The fact that there is a file for each crash since I reinstalled iOS indicates to me that this device is panicking because of a memory problem.
I am generally happy with the Apple i* line - our family has an iPad, an iPad 2, an iPhone 3GS, an iPhone 4, 3 iPod 3rd Gens, and our daughter is on track to get an iPhone 4 for her birthday next month. What concerns me is that they have given me a refurbished device with a problem, and I am powerless to do anything about it? The flat rate repair cost for the device is $149, but I feel that they gave me a device that wasn't working to begin with.
Any advice on how to deal with Apple in a case like this? The device is, of course, not covered by warranty, and they want an unspecified amount of money for a single telephone incident, wherein I believe they will simply tell me/confirm that I have a hardware issue. I would like them to look in their records and see what the problem was with the original device they refurbished, because I suspect that they didn't find fault and simply repackaged it.
I am prepared to talk to them - I think I will go to the store, though, because there are scant few appointments available for someone to call me in the next week. I am even prepared to pay the money, if I thought I had a decent chance of getting some satisfaction in this. But after reading some other customers' experiences with AppleCare, I tend to believe that the tier-1 support people won't satisfy.
The device was easily $250 when I first bought it for her, and I feel somewhat cheated if they simply repackaged dead hardware. But it's my word against theirs at this point.
Again, simply looking for advice on how I might bring this to the attention of people who care and aren't just reading from a troubleshooting flowchart.
Thanks in advance for any advice or suggestions, including if anyone knows of a resolution that I haven't tried?My problem is exactly the same, and I have not found a solution. I have a 3rd generation iPod Touch with 32 GB, recently upgraded to iOS 5. My iPod reboots randomly, regardless of what it's being used for, and sometimes even when it's not being used. My "crash reports" in Settings -> General -> About -> Diagnostics & Usage -> Diagnostic & Usage Data directory are very similar:
panic.plist:
SysInfoCrashReporterKey
e0ab646b87a44daa85ab165a087e2c90b04c1cae
bug_type
110
description
Incident Identifier: 915E60F0-790A-4ABE-B153-F371E6B497F0
CrashReporter Key: e0ab646b87a44daa85ab165a087e2c90b04c1cae
Hardware Model: iPod3,1
Date/Time: 2011-10-30 00:42:12.906 -0400
OS Version: iPhone OS 5.0 (9A334)
CRC ERR!
os_version
iPhone OS 5.0 (9A334)
system_ID
ResetCounter:
AutoSubmitted
SysInfoCrashReporterKey
e0ab646b87a44daa85ab165a087e2c90b04c1cae
bug_type
115
description
Incident Identifier: B95D297B-EF08-4C6E-A411-CCBAB2515A5A
CrashReporter Key: e0ab646b87a44daa85ab165a087e2c90b04c1cae
Date: 2011-10-30 00:42:10 -0400
Reset count: 1
Boot failure count: 0
Boot faults:
Boot stage: 0
Boot app: 0
displayName
Reset count
name
Reset count
os_version
iPhone OS 5.0 (9A334)
version
101
Any suggestions would be appreciated. -
Ipod touch 3rd Gen not fully starting up - constantly restarting with the apple logo screen
Hi,
First of all, I cannot get my ipod touch (3rd Gen) to start up so I cannot get model specifics and version numbers - though it is iOS 5.1.1
I have obviously tried to restart it by holding the power and home button for 10 secs but this has not done anything.
At the moment, the ipod switches on and I see the black screen with the white apple logo - this stays on for about 3 minutes, then I get the little spinning circle (but it isn't spinning) for a couple of minutes, before it powers off and does this again... repeatedly. It only stopped because the battery power ran out.
I have connected it to my computer with the latest version of itunes - it appears in the devices list but just has a spinning 'loading' icon and is grayed out. As my ipod restarts the cycle again as above, my computer makes the noise as if i just plugged it back in and the above happens again in itunes.
The problem began when I updated apps (through update apps in app store) and it froze - I turned the ipod off to restart it, and now this is happening.
Any help or advice extremely grateful... I can't even access it to get it restored which is a bit of a problem as I have work notes on it. (Obviously I don't know if notes are backed up on ipod backups through itunes?)
Many, many thanks in advance!Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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