My iPod touch 3rd gen is not updating to the latest software, iTunes keeps saying that there was a problem connecting to the update server...

I don't think I ever registered my 3rd gen iPod. I was never able to update it past its original software because iTunes could never recognize it. Unfortunately, my wife had installed data on it (old & recently purchased) so I've been very hesitant to "Restore" it. I recently plugged it into my laptop & it prompted me to install the iOS 5.0.1 software, but after multiple attempts to do so iTunes keeps giving me the same error message "update  install failed. Connection to the update software server has timed out". How do I update the software without losing all my wife's data?

If you already have iOS5.0, Go to settings-general-software update, scroll to the bottom and hit download and install and this should update it without the computer. Then when you connect the iPod to iTunes, it should say 5.0.1. If this doesn't work, DON'T ERASE IT. Just bring it in to Apple. I had the same issue trying to update to 5.0.  and eventually I got it to work after waiting for a little while. Good luck!

Similar Messages

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  • Ipod touch 3rd gen. is not recognized

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  • Ipod touch 3rd gen will not turn on

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    - Try here:
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