My iPod touch 3rd generation says no wi-fi, why is this?

Just received a used 3rd generation ipod touch (8gb which is actually a 2nd gen) and it says in 'settings' that there is no wi-fi. And it shows n/a in general information for wi-fi. What could be the problem? Not sure if it's related but there is no sound from headphone jack.

Is this the problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

Similar Messages

  • HT4623 My iPod touch (3rd generation) says it's already up to date, but it can go up to 5.5.1. How can I do it?

    I want to update my iOS on my iPod touch 3rd generation to 5.5.1 because that's how high it can go but it won't let me.
    How can I do it?
    Help would be greatly appreciated
    Lulu x

    I suspect you really have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
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    otherwise
    To update
    Connect the iPod to your computer and update via iTunes
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
    A 3G to 5.1.1  Requires iTunes version 10.5 or later

  • Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black, when I try to synchronise my ipod to my library it comes up with a message saying "iTunes could not back up the ipod because a session could not be

    Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!

    Try this previous discusssion:
    https://discussions.apple.com/message/12518406#12518406

  • My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
    Doublechecking something. Are you still back at SP2 for your XP? Or do you have SP3 in place?

  • HT4972 I have an iPod touch 3rd generation with IOS 4.2.1 and the newest version of iTunes.  However, when I press "check for updates" it says that IOS 4.2.1 is the current version.  How do I update?

    I have an iPod touch 3rd generation with IOS 4.2.1 and the newest version of iTunes.  However, when I press "check for updates" it says that IOS 4.2.1 is the current version.  How do I update?

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
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  • Why do apps say that you need iPod touch 3rd generation but then won't sync to my iPod touch 3rd generation?

    I just bought three apps that listed iPod touch 3rd generation under the "Requirements", but then when I went to sync those apps to my iPod touch 3rd generation, it said my iOS was out of date for them.

    You obviously need to update your ios version on your ipod.

  • Ipod touch 3rd generation will connect to my wifi for a few seconds and then nothing will load. help please?

    I have an ipod touch 3rd generation 64gb and it has iOS 5.1.1 and it will connect to my WiFi for a few seconds and then nothing will load. It says I have full connection bbut nothing works. I have 2nd generation ipod and it connects fine. Along with my laptop and xbox 360. I have tried downgrading it and restoring it from itunes. I also tried forgetting the network and inputting it myself but it sti does the same thing. I even tried resetting my wireless modem but it still didnt make a change. I really could use some help. I can't call apple cause im no longer under warranty.

    Reset the iPod and connect to its syncing computer.  It it shows in iTunes restore the iPod.
    Next see if placing the iPod in recovery mod will allow iTunes t see the iPod so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Ipod touch 3rd generation can´t install apps

    I have a problem with apple.
    I bought a Ipod touch of the 3rd generation and I can´t install any apps the problem is that my ipod said You need ios 6 to install this app.I bought them in 2010.
    How can I fix this problem? I have ios 5.1.1.I would be okay that apple update my ipod to the version 8 of ios.
    I think that is a case of programmed obsolescence.
    I am very angry. I think that bought an ipod with only 5 years of use and then happens this. I find it amazing.
    Regards
    JhonnyGarcia

    Thank you for using the Apple Support Communities
    Unfortunately that is the case with any kind of technology. Components get older and new software is designed to take advantage of current day technologies. The iPod touch 3rd generation is 6 years old which is a very long time in the age of technology. This may seem like a cop out answer but this iPod touch just could not handle current day software. Lets put it in perspective. If Apple updated that iPod touch to iOS 8.x then it would not have the power to handle even the simplest of operations. The iPod touch 3rd generation still works with iOS 5.x and allows you to use it as you did 6 years ago. Applications also get updated as well to support the newer technologies and with that they drop support for older hardware. Apps that had versions on the App Store that at some point in time supported your iPod, it will give you the option to install the older version. I am not saying Apple does not have planned obsolescence, what I am saying is that your iPod still functions because it does not use new software.
    -Zeph

  • Ipod touch 3rd generation is not charging in Bose Docking station. How to solve this problem ?

    My ipod touch 3rd generation is not charging in the Bose Docking station (manufactured 2005). How to solve this problem ? SOftware required or hardware adapter required ? Thanx

    - Is the iPod fully seated in the dock?
    - Does Bose say the dock is compatible with your model iPod and it iOS.
    - Did it every work?
    - Some users have reported that their iPod did not fully work with their dock after updating the iOS on the iPod.
    There or no setting for docks.

  • Please Help! Ipod touch 3rd generation battery & itunes problem

    Please Help! My ipod touch 3rd generation has the battery sign come up when it is charging, however after several hours when its suppose to be charging I take out the USB and plug but it says its low battery and how it was when I connected the charger. I dont understand whats happening and why i wont charge up. It was working perfectly fine the other day.
    Another thing i have is itunes. My ipod touch wont show up on the itunes, it comes and goes in a flash then it say something about an unknown error and it cannot connect. It feels like nothing is working and this ipod isnt even mine
    Please help and thankyou in advance!

    Hey; thanks for replying & sorry for the late reply.
    I just tried resetting the ipod but sadly it still doesnt work. Will it try when its off? Because the USB is not letting the ipod charge.
    I do have the plug to go with the USB but it wont work with either the netbook or the wall charger. I was thinking of trying another USB wire and hopfully it would work. What do you think?

  • I have a ipod touch 3rd generation, I cant seem to get it connected to the internet, it connects to the router but not the internet ?? can any one help please?

    i recently got an ipod touch 3rd generation, i cannot seem to get it connected to the internet... it connects to the router but cannot seem to get connected to the internet, it seems to connect to the router for a very short while and then suddenly disconnect again, i have tried various solutions but cant seem to solve it, this seems to be a common problem as i have seen many complaints on other forums, many say it may be the dns server . please can any one help?

    Tap Settings / General / Reset / Reset Network Settings.
    See if that helps.
    If not try the iPod touch - Wi-Fi Troubleshooting Assistant.

  • Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black but my ipod synchronises to my iTunes library. Please help!

    Does anybody know why my ipod touch 3rd generations screen does not work show anything? The screen is all black like it is switched off, but my ipod synchronises to my iTunes library. It is fully charged. Please Help!!!

    Try here:
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  • The hold button on my ipod touch 3rd generation does not work and ipod randomly flashes on and off, asking if i want to restart it when no button has been pushed, any suggestions?

    the hold button on my ipod touch 3rd generation does not work and ipod randomly flashes on and off, asking if i want to restart it when no button has been pushed, any suggestions?

    it might be a malfunction in your device. you might ave to send it to repairation
    1.ave you try resetting it or restoring it?
    2. did your hold boutons whas working beffor?

  • My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed. What do I do

    My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?

    http://support.apple.com/kb/HT1212

  • The backlight on my ipod touch 3rd generation will not come on, but everything works perfectly. I even used the advice given on the tech support page, and it still will not come on. HELP ME PLEASE.

    The backlight on my ipod touch 3rd generation will not come on, but everything else is working fine I even took the tech support advice by plugging it in and resetting it, but that didn't fix the issue either. I need help.

    If not this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    Also heating sometimes works. See:
    Why can't I select my wifi settings?
    A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then:
    Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

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