My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
Doublechecking something. Are you still back at SP2 for your XP? Or do you have SP3 in place?

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IPod Touch 3rd Generation won't connect to itunes.

I hear the Ding-ding sound but even if i restart the ipod and everything it just shows connect to itunes, this happened after a random shut off like my other question was about.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
windows 8.1 itunes wont recognize ipad
https://discussions.apple.com/thread/5697247?start=0&tstart=0
Look at the solution in this link
https://discussions.apple.com/thread/5697247?start=75&tstart=0
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Wi-Fi Sync Not Working? Here’s How to Fix it for All iOS Devices
http://osxdaily.com/2013/02/17/wi-fi-sync-not-working-fix-ios/
 Cheers, Tom

I have an iPod Touch version 4.2.1, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. What can I do to fix this problem?

I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. I have tried deleting and reinstalling iTunes, and the same thing happens. What can I do to fix this problem?

Try:
iOS: If you can't back up or restore from a backup in iTunes

8.0.2.20 won't load.."iTunes has encountered a problem and needs to close."

I finally gave in to the annoying pop-up and upgraded to 8.0.2.20 from 7.6. Initial load worked fine, connected to ipod and updated it without a problem.
Shutdown computer and tried to load this morning. Now get the "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I tried to uninstall itunes 8 and revert back to 7.6 but my library was updated by itunes 8 and prevents this reversion.
Now I'm stuck with a lame duck itunes 8 and no way to access itunes. Insight?
Running XP home edition service pack 3

If you want to use iTunes 7, you need to rebuild your library like this:
http://support.apple.com/kb/HT1451
If you wan to troubleshoot iTunes 8, first check to see if Quicktime works. If it works normally then use this trouble shooting method for iTunes.
http://support.apple.com/kb/TS1421
If QUicktime doesn't work describe what happens with any error message.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them, they are know to cause problems with QUickitme.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

Ipod service module has encountered a problem and needs to close

I have recently got a 80gb ipod video, but have been unable to use it, because no matter what I do I can't get it to appear in the source pane on itunes. Everytime I connect it to my PC I get a window up which says the "Ipod service module has encountered a problem and needs to close, sorry for the inconvenience etc"
I have followed ALL the instructions, including uninstalling itunes and quicktime (which I have done at least 7 times), reinstalling them with different settings on my computer. I have reinstalled a stand alone version of quicktime. I have tried restarting the ipod service, I have deleted all files from recycle bin and from Temp files. I have spoken to ipod at great length (3 different people, totalling approx 2hrs 30mins on the phone) and to a guy at Comet where I bought it from (20 mins on phone). Basically I have done everything I and anyone else can think of, but I still get the same message.
DOES ANYONE HAVE ANY OTHER SUGGESTIONS....PLEASE HELP I AM AT MY WITS END !!!
packard bell Windows XP
packard bell Windows XP

I get a window up which says the "Ipod service module has encountered a problem and needs to close, sorry for the inconvenience etc"
hmmmm. i don't have a solution to offer you at this stage. by we can try some general troubleshooting strategies to see if that can isolate the cause of the problem.
if you're game, we could start proceedings by trying a connection after a selective startup with just the itunes and quicktime background processes enabled. see:
Using MSCONFIG to troubleshoot conflicts in Windows
do you still get the crash after the selective startup?

Remote Desktop Connection has encountered a problem and needs to close. We are sorry for the inconvenience.

Remote Desktop Connection has encountered a problem and needs to close. We are sorry for the inconvenience.

Hiya,
What O/S versions(RDP) are you connecting to and from? Try and open the target machines event log and see what it throws when you try to connect.

Acrobat Connect Add-in 7.0 r455 has encountered a problem and needs to close

Maybe this should have been posted here instead of the
Acrobat Connect Professional forum? I guess i don't know the
different between the two products. :) We are running an Adobe
Connect Enterprise Server.
Greetings!
My support group is currently working with several end-users
of Adobe Connect Professional. These users are presenters and are
encountering an issue whenever they try to start their Camera and
Voice Pod. I've sent this up the chain towards Adobe on our end...
but figured I'd make a post on the forums here to see if anyone
else has been having this issue. I was able to find one mention of
the error on some site that was all in Spanish... but that site was
having timeout issues and I couldn't hack around them. (Plus my
knowledge of tech -spanish is very limited)
If the Acrobat Connect add-in is NOT installed on these
users' PCs then they are able to use the Camera and Voice Pod
without any issues. Once the Add-In is installed, however, as soon
as they click to activate the Camera and Voice Pod the add-in
crashes with the error "Acrobat Connect Add-in 7.0 r455 has
encountered a problem and needs to close. We are sorry for the
inconvenience."
These users are using Windows XP, Windows 2000 SP4 and
Windows 200 Sp3... all are having the same problem. We've had them
try different microphones, different browsers... nothing seems to
affect this. Some other troubleshooting steps include
removing/reinstalling Flash, clean-boot in Windows XP, disabling
all security, and uninstalling/reinstalling the Add-in itself.
Any ideas / suggestions from anyone would be greatly
appreciated. Thanks!

Was this problem resolved? I'd be keen to hear details of the fix please?
I'm seeing the same on v9.3 R110.
Thank you,
Sam

IPod Universal Updater has encountered a problem and needs to close.

My daughter dropped her mini yesterday. After resetting I get the file folder with exclamation. So I was going to the next step to try to restore. When I start the updater, I get the message "iPod Universal Updater has encountered a problem and needs to close. We are sorry for the inconvenience." I even tried installing an older version of the updater and get the same message. iTunes and Windows do not recognize the ipod. Ideas?

The iPod updater is now contained in iTunes version 7 or later. Why not use that?
Maybe Apple are not hosting the older standalone updaters any longer.

My ipod touch 5th generation won't connect to itunes or my computer.

So i was syncing my ipod touch to itunes, however in the middle of the syncing itunes froze. So i closed itunes and now when i plug my ipod touch back in it wont recognize it or connect to my computer at all. And if i just plug my charger in, it'll pop up as a device, but once i plug my ipod into the charger it shows up as now device connected at all. How can i fix this? i really do not want to have to restart my ipod but if thats what i have to do i'll do it.

- Reboot the computer
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Then try again.

My iPod nano 3rd generation won't connect to iTunes!

I have tried all the fixes in article TS1363 and none of them have helped me to get my iPod nano back up and running. I am about ready to through the thing out the window or scream.
This all started about 2 months ago. My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
sometimes when I try to connect the iPod it tells me that it will need to be reformatted.
Can anyone help me? I am at my wits end and I am really frustrated!

My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
Doublechecking something. Are you still back at SP2 for your XP? Or do you have SP3 in place?

My iPod touch 1st generation won't connect to iTunes or YouTube.

Please advise how to resolve issue.

If you mean that when you connect the iPod to your computer it does not appear iniTunes then:
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests

"iTunes has encountered a problem and needs to close"-won't even open!

For the last day or so, every time I try to open iTunes, I get that error message. When this started, I had not updated or made any changes. It just happened all of a sudden for apparently no reason. Since then, I have re-downloaded iTunes and Quicktime. It still won't open. I have Windows XP. I would appreciate any advice anyone could give me. Thanks!

I had the exact same error message & iTunes closing. I had gone back to an earlier version of iTunes, as I had read in another forum (like so many posts here, my question had remained unanswered. Suffice it to say be careful where you wear your ipod. The bottom, where the ipod connects to the USB cable is very susceptible to moisture and can corrode the logic board), that the earlier versions of iTunes worked better to restore an ipod stuck on locked. The earlier version kept crashing & closing, just like yours. I tried to reinstall both iTunes and Quicktime, but kept getting an error message. It's possible that iTunes and/or Quicktime have become corrupted somehow. Unlike Windows, Apple software isn't exactly forthcoming with explanations when something isn't working. The following finally worked:
I uninstalled both iTunes and Quicktime from Add/Remove programs, then used a registry cleaner to remove keys. I went to search (clicked on "start", then "search". I 1st did a search for "iTunes", "Quicktime", "Apple Mobile Device", and "Bonjour", deleting whatever showed up (you'd be surprised at how many places contained inf). I then did the same for the Registry (back up your registry 1st, just to be safe). I then backed up all media content, emptied the Recycle bin. After restarting, I downloaded a new copy of iTunes (don't remember whether I had to also download Quicktime again, but Bonjour & Apple Mobile Device are installed with iTunes.
It turned out that I didn't need the backups for my media but it's best to be safe. Good luck!

When I plug in my iphone 4s to sync to my windows computer it opens itunes but when it prepares to sync I keep getting a message that says itunes has encountered a problem and needs to close. But this only happens when I connect the iphone.

I am able to connect my ipod and even just play itunes sucessfully. I have re installed itunes and the same problem presisits.

Make sure that your music is in the format supported by the iPhone. I use either MP3 or AAC.
A friend had the same problem a while back. All his music was in the WMA format and is therefore not playable on the iPhone and would not copy. Once he converted his songs to MP3 they copied to his iPhone without problem.

Help!? "Ipod service module has encountered a problem and needs to close"

Please help me if you can! I get this message every time I start Itunes. I have deleted and re-installed several times. When I attempt to start Ipod service from the services window I immediately get the same error message. The computer is new. Any suggestions?
HP Windows XP

Having the same exact issue.. haven't been able to rectify yet either though...will update as anything changes.

ITunes won't launch, it has encountered an problem and needs to close.

I am unable to access my itunes. Keep getting error message "itunes has encounteres a problem and needs to close."
Anyone got any ideas?
Pat Mahoney

First check to see if Quicktime works normally, iTunes will not work without it.
If Quicktime is OK, then use this troubleshooting article:
XP version
http://support.apple.com/kb/TS1421
Vista version
http://support.apple.com/kb/TS1717
If Quicktime does not work, describe what happens with any error message in full.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx, Xilisoft converter)
If so uninstall them, they are know to cause problems with QUickitme.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

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