My iPod touch (3rd generation) won't turn on and neither iTunes nor windows will recognize the device!

Today my iPod touch (3rd gen) fell onto the floor and the screen turned black. It was almost put of battery anyways so I wasn't exactly worried.... But when I tried to turn it back on it wouldn't. It wouldn't hold a charge. I tried hooking it up to the computer and windows pops up a message like "cannot recognize device" and it doesn't show up at all on iTunes. I've tried holding down the both the home and power buttons for 9 seconds. I've tried to enter DFU mode. Nothing seems to work. I could really use some help because I DONT want to buy a new one and I'm definitely not under a warranty. HELP!!!!

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
Apple Retail Store - Genius Bar

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IPod Touch 3rd generation is not turning on and gets really hot when I plug it in but is not charging...

I have an iPod Touch 3rd generation and yesterday I was using it and noticed that it reset to a different time zone and when I dug a little deeper realized that it reset the date to December of 1969. I just went in and changed it all back. I was out of the house all day today and didn't take it with me, when I went to use it, it wouldn't turn on. I assumed it was dead, so I plugged it in and got ready for bed. I realized that the charging screen never appeared and it never made the little noise it does when you plug it in. I picked it up and right near where the charger plugs in, it was very hot. I use it when it'd plugged in from time to time and it is NEVER that hot. I then tried to plug it into the computer where it again didn't do anything and didn't show up as a device that was plugged in on my iTunes. Again, it got very hot very quickly. I am using the cord that came with it and an actual Apple brand wall charger. I don't know what else to do. Some people said to hold the two buttons down for a little bit, but nothing happened on mine. Please help!

Warm is normal, too hot to handle, literally, is not.
If you're concerned, make an appointment at your local apple store and have them check your charger out.

IPod Touch 5th Generation won't turn on and the home button is broken, followed the steps from another thread but it's still not working

I have an iPod Touch 5th Generation with iOS 8.1, my home button is broken and I've been using AssistiveTouch for months now. Today I just locked my iPod and it wouldn't unlock again, it doesn't respond at all, it won't turn on. It was almost fully charged, so it's not the battery. I followed the steps from this thread, but I'm still getting the "USBMuxListenerCreate: No Error" message in CMD Prompt. I bought my iPod abroad and even though I do have the warranty, I've been told at the iStore that it's not valid here, so going to the store isn't really an option. Any ideas how to solve this?

Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
Jailbraking the device will void the warranty.
You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support

IPod Touch 2nd generation won't turn on and won't show up under Devices on my iTunes.

I was trying to restore my iPod touch because it was locking itself and flashing. When I tried to restore it, the iPod turned itself off completely and won't turn back on. I've tried pressing the lock button and the home button at the same time, and I can't do anything from my computer because my iPod isn't showing up under Devices or Computer. If I put it in the USB port it opens iTunes, but isn't showing that it's plugged in. I have used different USB cords, switched USB ports, and tried charging the iPod, but it still won't turn on. Please help!

You should get it serviced, see your service options here:
6. My iPod is not eligible for warranty service. What are my service options?
Apple offers two options for iPods that are not eligible for warranty service (see below). You will need to provide credit card details for these services. If you do not have a credit card, please take your iPod to your local Apple Retail Store.
iPod Out-of-Warranty Battery Replacement Program: If your iPod requires service only because the battery's ability to hold an electrical charge has diminished, you can have the battery replaced for a service fee by using the Online Service Assistant or at your local Apple Retail Store. Alternatively, you can contact Apple Technical Support.
For more details, please refer to the iPod Out-of-Warranty Battery Replacement Program Frequently Asked Questions.
Out-of-Warranty Service: If your iPod requires service for any other hardware failure that is determined by Apple to be repairable, Apple will service your iPod for the Out-of-Warranty Repair Service fee.
If you want to set up your iPod for the Out-of-warranty service, we recommend that you take your iPod to a local Apple Retail Store. Alternatively, you can contact Apple Technical Support.
Click here for pricing.
If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details.

My iPod touch 4th generation won't turn on and when I plug it in to charge, it gets really hot. Is there a fix for this?

More information: The iPod ran out of battery late thursday night and I plugged it in to charge. The charging symbol appeared but within 20 minutes, the ipod had gotten very hot and had gained no charge. It hasn't been dropped and it hasn't gotten wet. It's a year and a half old. I use an otterbox as a case, but this problem began three days ago, despite my having been using the brand of case for over a year. It's super important that I find a way to fix this. Help please?

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The Hotness usually indicates a hardware problem
Apple Retail Store - Genius Bar

My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
Doublechecking something. Are you still back at SP2 for your XP? Or do you have SP3 in place?

My Ipod touch 2nd generation won't turn on.

My Ipod touch 2nd generation won't turn on, except when I plug it in. When it's plugged in, it works fine, but when I unplug it, the screen turns black. The secont i plug it in again, it shows the apple logo as if i shut it down. When unplugged, it is unresponsive, i've tried everything with the home button and power button, doesn't move, it's just black. I've reset the Ipod, I know it is not a software issue. Sometimes it works, but as soon as i push the sleep button it doesn't turn back on till plugged back in. The battery's bad, but it can still last up to 30 minutes. I don't think it's worth buying a new battery, may as well buy an Ipod 5. (pretty cool)

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

Get it fixed then, make an appointment with the Apple genius bar.

My iPod touch screen says it is disabled. Connect to iTunes. When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything. Any ideas?

My iPod touch screen says it is disabled. Connect to iTunes. When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything. Any ideas?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My Ipod touch 3rd generation won't sync apps

Ipod touch 3rd gen won't sync apps. Can't find a trouble shooter for this. Maybe I am looking in the wrong spot. It has never happened before. What can I try?

Thanks for the great suggestions! I just worked out how to fix it! For some reason, I had to manually transfer the purchases from the ipod to the computer (never have had to do that before). Once I did that and re-synced, it worked fine.
BTW, answers to your questions in case it helps someone else:
-no, I don't have restrictions
-yes, always use the same computer to sync
-yes, always the same account
-yes, error message was "Itunes cannot sync apps to the ipod because the apps installed on the ipod could not be determined."
I managed to fix it! Thanks for the help!

My iPod touch 1st Generation won't turn, charge or appear on my computer

I have an ipod touch 1st generation that I got about 4 years ago. I don't use it that often because I now have an iPhone but when I went to use it, I found it was dead. It won't charge, turn on or appear on my computer or itunes. I've tried recovery and DFU mode but neither work, since it won't turn on at all. I've tried charging it for almost a whole day but it won't even show me a red battery charging icon. I've tried holding the home and power buttons for several minutes while its plugged in but still nothing. My cord is fine and works with other ipod and i have the newest version of itunes.I have a windows 7 computer. I don't live near enough to an apple store to take it in for them to look at and it's no longer under warrenty and it costs $20 for a one time support session online!! Is there anything i can to fix it without spending too much money or should i just accept its dead and not recovering?

Try the remaining iTunes of the following. I think you covered all but the last.:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod nano 3rd generation won't turn on

iPod nano 3rd gen. Suddenly stopped working, Should I assume it is shot or anyone have any solutions.
Was recently working, then a white screen and static. Wont power on, and iTunes does not recognize it.

Howdy maggie63,
It sounds like your iPod nano will not turn on, or respond to anything. I want to recommend 2 things here.
First, reset the iPod with these steps:
Reset
To reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip:
If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
If that does not work I would next try to restore the iPod with iTunes:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod, even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with latest iPod Software version on your computer.
Restore Option 4: Restore and Update - Restores with latest iPod Software version on your computer.
6. A message will appear prompting you to enter an administrator's name and password.
7. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
8. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
9. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Both these bits of info are from this article named:
iPod nano (3rd generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano3gen/#
Thank you for using Apple Support Communities.
All the best,
Sterling

My iPod touch 5th generation won't turn on after the new iOS update

I've just updated my iPod touch 5th generation to the iOS 8.1.1. (or whatever the newest update is) but once it updated, it now won't turn back on. I've tried plugging it into multiple chargers and computers just in case it wasn't charged, and tired turning it on, but all I get is the apple logo and nothing's happening. What can I do? I haven't backed it up this month and I don't want to loose all my stuff. Thanks.

Try the following. It is very likely that the iPod will have to be erased:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
In the future make sure yo backup before updating. I always backup to both iTunes and iCloud before updating .

My ipod touch 4 generation won't turn on

my ipod touch 4 generation wont turn on and the lock button at the top is stuck or i dont know. so i can not restore my ipod and i have tried to charge it and plug into itunes, it still wont open also i did not jailbreak it. what should i do?

Try:
- iOS: Not responding or does not turn on
When it says place in recovery mode usse one of these programs
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Touch 3rd generation won't update to iOS 5

My sister has an iPod Touch 3 and it won't update to iOS 5. Everytime I check for an update, it says "This version of the iPod software (4.2.1) is the current version". The apple website even says 3rd gen is compatible. Any help?

More than likely, the iPod is a 2nd generation one, in which case iOS 4.2.1 is as high as it can go. See http://support.apple.com/kb/HT1353 to identify which model your sister owns.
(8GB or 16GB - it's 2nd gen. If it's a 32GB Touch you definitely need to check the linked page.)

My iPod touch (3rd generation) won't turn on and neither iTunes nor windows will recognize the device!

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