My IPod touch 4 and went to vertical lines.  It is not responding.

My Ipod touch 4g froze while in the Facebook app.  A few minutes later vertical lines were all that is on the screen (gray, aqua, green, black).  Itunes and the computer do not even "see" it when I connected.  The IPod is warm to the touch too. I have tried holding the two buttons, individually and together for at least 10 seconds.  I have also charged it for 20 minutes. Any further ideas?
Thanks

I have an answer to my own question.  The ipod ran out of power and shut down. The computer recognized it and it appears to be charging.  I plan to take it in and see about warranty work on it soon. 

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  • My sister bought a 16GB iPod touch 5 and went thru all the steps to set up but then realized it didn't have a camera. So we clicked reset and erase all contents and settings. This does mean her credit card info is erased right?? Thanks for your help.

    My sister bought a 16GB iPod touch 5 and went thru all the steps to set up but then realized it didn't have a camera. So we clicked reset and erase all contents and settings. This does mean her credit card info is erased right?? Thanks for your help.

    Welcome to Apple Support Communities
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  • HT201406 i have a frozen ipod touch the screen has multicolored vertical lines and is non responsive any ideas?

    i have an i pod touch which appears to be frozen it has multicoloured vertical lines on the screen and is non responsive has anyone had the same probs

    If that does not work:
    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Lost ipod touch 5 and want to track down but does not activated find my phone, can we track by the apple id some how?

    My ipod touch got stolen, i want to find out by my apple id, could it be possible without find my phone, activated?

    No
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    No app on the iPod is required.                           
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  • I have a ipod touch 4g and it keeps staying on his white screen and everything important to me is on there help someone help

    help with white screen on my ipod touch 4g

    As I included in my previous reply:
    - iOS: Not responding or does not turn on          
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable      
    - Try on another computer                                                      
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar               

  • HT1414 I had my ipod touch off and when I tried to turn it off the best I could get was the apple logo than that went out.  I can't get it come on at all.  It was working fine earlier and nothing has happen to it.

    I tried to turn on my ipod touch and the best I could get was the apple logo and even that went out.  I tried charging it with no luck.  It had charge yesterday when I turned it off but now I can't get anything at all.  Any suggestions???

    If the reset does not work try the remaining items:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
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    Apple Retail Store - Genius Bar

  • I have a 5th Gen iPod Touch. I went in my messages to save a video in my camera roll. The video is not in my camera roll but my memory keeps on going down and I don not want to restore my iPod. Please help me

    I have a 5th Gen iPod Touch. I went in iMessage to save videos that were sent to me in my camera roll. The videos do not appear in my camera roll but my memory keeps on going down. I do not know how to solve the problem. I do not want to restore my iPod but I want to get my memory back. Please Help ME

    Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
    Come back with the results.
    An "other" larger tha about 1 1/2 usually indicates that the "other" includes corrupted files.
    First try:
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    as recommended by:
    How do I get rid of "other" storage: Apple Support Communities
    Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
    To restore from backup see:
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    iTunes: Restoring iOS software

  • Hi,I had an ipod touch 3 and then buy an ipod touch 4 and never went back to update the 3, and remained in the 3.1 software and now try to update and could not and to top it I restored it and now it doesn't work and itunes doesn't recognize. WHAT CAN I DO

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  • I bought an iPod touch 4g and I plugged into my Mac to put some songs from iTunes on to it but then my screen went black then flickered then turned to a USB cable pointing towards a iTunes music note what could I do to fix it.

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    See the  More Like This Section on the right...

  • I went to charge my ipod touch lastnight and it would not charge. There was nothing on the screen no life in it.

    I went to charge my ipod touch lastnight and it would not charge. There was nothing on the screen no life in it. Well today i plugged into my laptop and itunes came up saying it is in recovery mode. Im trying to restore it but nothings happening on my ipod got the apple sign on the screen and the bar going across but its emtyand theres nothing loading, itunes also says waiting for ipod. Someone please help  cant live without my ipod,

    Try:
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    - Also try DFU mode after try recovery mode
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    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch 4g just went to a white screen. ive tried home and sleep buttons but most of the time it takes a screenshot please help me what do i do

    i cant seem to get it into dfu mode and. and on top of that its locked and there is no possible way of me getting the passcode

    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • How do i update the software on my ipod touch? i went to settings, then general, but theres no option called software updates.

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  • My daughters ipod touch says disabled. went on help, did the sync, cant find the asst that asks me to restore.

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    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
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  • My ipod touch brightness just went to zero after charging it. i've tried adjusting it to 100% but it still does not changed. can anybody help me solve this problem? thankS!

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  • HT1414 My Ipod touch 4th gen went blank.

    All of a sudden my ipod went out.  Was on an app and sat it down and when I went back, the screen was blank except for a backlight.  I have tried holding the home and lock buttons for 10-15 seconds several times and nothing works.  I plugged it into the computer and itunes doesnt recognize it being plugged in.  Any other suggestions?  PLEASE HELP!!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

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