My iPod Touch 4G connects to access point, but not the internet.

I'm stuck for ideas, so any help is appreciated! I've gone through the troubleshooting guide, and none of that helped. I've reset my network settings, forgetting the specific network, resetting the router, resetting the iPod, restoring it to factory settings, upgrading to the latest firmware, and nothing has worked.
Sometimes, if I forget the network and reset my iPod, it may (but not always) work for that session. Whenever I try again, I have to repeat this process and HOPE it works.
I can't try on another network because that's not available to me and won't be for a while.
This happened really randomly. Nothing changed, and it's driving me mad. Any help is appreciated a lot!

Does it connect to the internet with other networks?
- If so that indicates a problem with your router. Likely time for a new router.
- If not that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • My ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was i

    my ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store, safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was incorrect when it was correct, please tell me as I do to let me access youtube, safari, app store, i tunes...
    thanks

    - Reset the iPOd. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections

  • IPhone 6 Plus connects to Airport Extreme but not the internet

    Light on my Airport Extreme is green and the Airport Utility on the iPhone 6 Plus shows that it's connected to the Airport, but not the internet.  What the strange this is, I am still getting email and message notifications but just can't view them.
    However the internet connection on both my iPad Air and Macbook Pro are working perfectly fine, and they are both connected to the same Airport Extreme. 
    The firmware on Airport is updated, I have tried to reset network settings and restarting the iPhone with no luck.  Any suggestions on what to do?

    Give me a screenshot of the working network IP setup on the MBP.
    It should look like this. I need to see the IP address and you can also copy and paste for me the dns address.
    The same thing from the iphone IP address and DNS will then help me figure out what is wrong.
    If they both have an IP like 10.0.1.xx then the DNS or gateway (what apple calls router) has setup wrongly .. try setting manually with the same values exactly as the MBP.
    If however the IP is something public like 200.100.2.100 and the other ipad is similar the Airport is setup wrongly in bridge and you have exhausted the available IP addresses so redo the setup of the Extreme so it is in router mode.

  • IPhone 4 & iPod Touch can connect to Time Capsule, but not Internet

    My family and I have an iPhone 4, iPhone 3G & iPod Touch. Our WiFi comes from a Time Capsule. My Macbook Pro can connect to the WiFi and get online, but the iPod & iPhones can only connect to the Wifi, not actually get online.
    We some issues with our ISP last week, which took some time and some messing with the settings on Time Capsule to resolve. At one point, Airport Utility asked me if I'd like to switch to bridge mode...I'm not sure if that ever happened or not, to be honest, and don't know how to see if I'm in bridge mode or not (or even what that means, really).
    With my iPhone 4, I can successfully connect to the wireless network, but the icon in the top left of the screen stays on 3G (unless my service drops in my house, in which case it shows the WiFi icon but won't let me connect via Safari or any other apps).
    With the iPhone 3G, it does connect, but doesn't ever show the WiFi icon.
    With the iPod, it says it connects, but doesn't ever show the WiFi icon. I get the error "Safari cannot open the page. The error was: Operation coudl not be completed. Invalid argument."
    Does anyone have any idea what I could do to resolve this?

    I fixed this on my own. How did I do it?
    1. Reset Time Capsule to factory settings (via Airport Utility)
    2. Renamed my WiFi network
    3. Restarted my router
    Everything's fixed. I've seen this problem all over the Web but no solutions, so hopefully this will help someone.

  • My Ipod Touch is connecting to my computer, but not to Itunes?

    I connected my Ipod touch to my Windows 7 Laptop, and It connected. But when I checked Itunes, it didn't say that my Ipod was plugged in! WHen I checked in my ipod to see if it said it was connected, it didn't say anything. Help?

    Have a look here  >  http://support.apple.com/kb/TS1363
    and here  >  http://support.apple.com/kb/TS1538

  • My ipod touch wont connect to wifi after i reset the network settings

    my ipod touch wont connect to wifi after i reset the network settings

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    iOS: How to back up your data and set up as a new device
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Ipod touch will connect to pc itunes but no audio

    ipod touch will connect to pc itunes but no audio

    You have dine some great troubleshooting so far and you are on the right track I would look at a restore now but not from the backup. I would try as a new device... This is to see if it is a software or hardware issue...
    http://support.apple.com/kb/Ht4137
    I hope this helps!

  • Connected to access point but internet cannot be found????

    router was working fine until it wasnt finding internet one nite and then it was unplugged so internet could be used on main computer and now when i try to plug everything back up to get wireless internet, it still says connected to access point but internet not found dont have a clue what is going on!?!

    I think you were connecting to wireless router to access Internet, you need to have proper configuration on wireless router and wireless adapter to make it work, take a look on this wireless network setup tutorial to help you.

  • My iPod touch 5g is recognized in iTunes but not in 'my computer' and I have windows 8

    my ipod touch 5g is recognized in itunes but not in my computers I have windows 8 somebody plssss. help

    Maybe here since the iPod has to showe in My Computer to import to coputer
    iOS: Unable to import photos to computer

  • My ipod is connect to wi-fi but not the keyboard

    my ipod is connect to wi-fi but not the keyboard??????

    WI do nort understand what you mean by "not the keyboard" Please provide clarification.

  • My PC is connected to my airport by Ethernet. I can connect to the network, but not the internet. My wireless devices can access the internet

    My PC is connected to AirPort Extreme by ethernet, I can access the network, but not the internet. The wireless devices on the extreme can access the internet

    Hey DM,
    Is the Wireless(WL) router signal coming through the wired-router?
    My ISP requires that my Wireless Router is identified from their end. I use AirPort Express, so they need its MAC address from the router. Without that, my network will show up, but my ISP doesn't recognize it and won't allow it to route he internet. I don't know your exact situation though.
    Can other wireless computers access the internet? If they can through the WL router, then it might be the MacBook. If they can't, then you might want to contact your ISP and ask if they can see your wireless router?
    Let us know.
    Adam

  • My computer will connect to wifi but not the Internet

    My computer will connect to wifi but not the Internet. It's not a problem with my router because I've tried other devices on the same router and they work. I have also tried my computer on other routers and there is still no Internet connection. Does anyone know how to fix this?

    Hello Bmowat,
    Thank you for using Apple Support Communities!
    It sounds like you are able to successfully connect to your Wifi network, but cannot get internet access.
    I found this article for you named Wi-Fi: How to troubleshoot Wi-Fi connectivity found here http://support.apple.com/kb/HT4628?viewlocale=en_US
    This section in particular since you have Mountain Lion installed:
    OS X Mountain Lion v10.8.4 or later
    Use the Wireless Diagnostics application included with OS X Mountain Lion v10.8.4 and later to identify and resolve Wi-Fi issues. For further information, please see About Wireless Diagnostics.
    It is a built in troubleshooting tool to help diagnose and repair network issues and should help you resolve this issue.
    All the very best,
    Sterling

  • WIFI stopped working after I woke the computer up, now says connected to the network but not the internet, all other coputers and devices connected still with no problems, have pinged IP address from router and got the message "4 packets sent none receive

    Hi,
    WIFI stopped working after I woke the computer up, now says connected to the network but not the internet, all other coputers and devices connected still with no problems, have pinged IP address from router and got the message "4 packets sent none received"... Help
    I have tried network diagnostics which doesnt help... The only other ting is, when I woke the computer up it said tat another device was using my IP... My wife had plugged her phone into the computer to charge etc but even when i turn wifi off on the phone there is no change... also in settings on the phone the IP address is different...

    The answer to your question is - neither!
    Your PC should to configured to obtain an IP address automatically, and to obtain DNS server IP addresses automatically, from the Airport Express. This is the way Windows (and Macs for that matter) are configued by default, and that is the way most people have their computers set up. If you manually configured your PC's IP address to be the same as your wife's Mac, it certainly explains why your PC is not able to access the internet.

  • I can connect to my wireless network but not the internet

    Hi. I've had my iBook G4 for just about a year and it's worked fantastically... until recently. My roommate has a PC and a linksys wireless router, and I've always been able to connect wirelessly to the internet until last week. I came home from work one day, and my iBook "saw" our wireless network and could "see" other computers on the network, but could not access the internet. My roommate had no problem accessing the internet through the wi-fi on his Dell laptop. So I zapped my p-ram and fiddled with some settings, but I still had the same problem.
    Next I re-installed OS X, and tried again. Still the same issue. Of course, by this time I'm getting frustrated, but then about 12 hours later I decide to try it again and it just works! Like there was never any problem....
    So anyway, it worked like a dream for about a week and now I have the same exact problem again! It connects to the network but not the internet. Is this a known problem? Any help would be GREATLY appreciated.
    Thanks,
    -joe.
    iBook G4, 1.2 ghz   Mac OS X (10.3.9)   256mb, combo drive

    i was having the same issue with all my devices. everything would cut out and i would have to reboot my router...my internet service provider is ATT and i have a Uverse router. i went to their online support and i was able to chat with a tech support agent and they ended up changing the channel of my router and that has resolved my problem....i am currently steaming pics from my iphoto library to my apple tv and my wife is streaming music from her iphone at the same time...support tech stated that usually they have the router set to a generic channel that usually has a lot of traffic.

  • Connects to Airport extreme but not to internet

    Whenever I close my laptop and reopen, I lose internet connection thru the airport extreme and I won't get it back. It seems that I will have connection to the Airport Extreme, but not the internet.
    Sometimes what fixes it is turning the airport off and then on again (sometimes multiple times). Usually restarting the computer fixes it (but not always).
    What happens is this (viewing Sysprefs/network/airport/network status and "internet connect"): the internet connect will report connecting...then will announce "connected", but show no "time elapsed" at the same time the Net status will read "airport is connected to ..network...with it's own IP address and may or may not be connected to the internet" And I won't be.
    Then, when it starts working again (after the abovementioned turning off/on) it will start counting time elapsed, then in Net Status it will say "airport connected to ..network. you are connected to the internet via airport."
    Also, whenever I use "internet connect" to turn the airport off, when I turn it back on again I will not have internet access, just the messages I list above. The "strenth meter" will say my signal is good (which it should be) and it says I am connected but doesn't show "elapsed time" nor will I have actual internet access.
    Again, restarting the computer will usually work (less often, logging out then back in).
    Another strange symptom-- When I hit the "disconnect" button under the airport section of "internet connect" it disconnects, then reconnects immediately. When I hit the disconnect button w/ in the Sysprefs/network/airport...etc, it does nothing but bring to the front window the "internet connect" window. So the only way to "disconnect" is to turn off the airport (which results in the above problem).
    Side note--I am in the habit of turning off the airport (not the base, but from the computer) when I don't plan on using it for security-- am I being excessively paranoid? I do have my firewall in operation. Should I just leave it (being the airport) on all the time (in your humble opinion?
    Sorry if this makes no sense or rambles, it is now 5:30 am and She Who Must Be Obeyed will be getting up in about an hour wanting to know if I fixed the computer yet. I'm tired.
    Thank you in advance.
    17" powerbook 1.5 PPc G4   Mac OS X (10.3.9)  
    17" powerbook 1.5 PPc G4   Mac OS X (10.3.9)  

    Try the following:
    Delete Preferred Network(s)
    - System Preferences > Network > AirPort > Configure
    - In the "By default, join:" pull-down menu, select "Preferred networks"
    - Delete the network(s) you regularly use from the list
    Delete AirPort Keychain Entries
    - Launch the "Keychain Access" application located in Applications/Utilties.
    - Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
    - Restart, or log out then back in.
    Add Preferred Network(s)
    - System Preferences > Network > AirPort > Configure
    - In the "By default, join:" pull-down menu, select "Preferred networks"
    - Add the preferred network(s) using the "+" button.
    - Restart or log out then back in.

Maybe you are looking for

  • Time capsule printer server and HP 1600

    I have an HP 1600 which doesn't have MAC drivers from HP. Now what if I connect this printer by USB to the Time Capsule? Would I be able to print using the airport network? It might be a silly question, but I'm looking to solve this problem. Thanks,

  • Best practice for compressing images to uniform size?

    What would be an effective method of compressing all the images (JPEG) used by an application to a uniform contentLength? Initial thought is to generate a new copy using processCopy with successively smaller integer values for compressionQuality (in

  • FPGA et I/O : comment bien faire ?

    Bonjour, J'essaie en vain de lire tous mes capteurs en programmation FPGA sur C-RIO 9022 avec un chassis C-RIO 9113. Je souhaite utiliser le FPGA pour prendre une série de 250 mesures (sur 27 capteurs) sur un pas de temps très court, et ne conserver

  • Question on Authorized Selection Values in Bex

    Hi experts Heres a little background on my problem.... I am currently doing my authorization using variables and authorization only kicks in @ I_STEP = 0. Which is after the user excutes the query.... Here comes the problem... at the selection screen

  • Mirroring my Ipad to my desktop

    I have an IPad 2 , I'm currently working inside of an app and it is a huge problem for me to copy, paste add text inside the various files within the app on the IPad. Is there a solution where I can mirror my IPad so I can see the files I need to acc