My iPod touch 4g has ruined 3 pairs of my headphones and my speakers aren't working, can I get it replaced for free? Or do I have to pay for it to be replaced?
My iPod touch 4g has ruined 3 pairs of my headphones and my speakers aren't working, can I get it replaced for free? Or do I have to pay for it to be replaced?
As I said in my previous reply:
If defective, Apple will exchange the iPod at no cost unless they have been abused. That applies to Apple earphones too.
Apple Retail Store - Genius Bar
Similar Messages
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My iPod touch 3 has a blank screen (luminescent gray) and is totally unresponsive.
my iPod touch 3 has a blank screen (luminescent gray) and is totally unresponsive.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Everytime i go on Itunes it tells me i have to restore my ipod but everytime i do, it just tells me to do it again? When i try and use my ipod it just has a connect to itunes sign and nothing else, it wont work at all?
I updated itunes and everything but nothings working and i just can't figure it out?
Everytime i restore the stupid thing, it never pops up in my itunes again like its supposed to!Loop
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
The bottom part of the screen is like bright it looks all weird i cant see annything in that part my ipod still has the 1 year warranty do u guys think i can get it fix for free or would i have to pay?
Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If you iPod is defective, within warranty and not abused, Apple will exchange it at no cost. -
How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store
See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
I can sync my ipad2 but not my iPod touch. Also, iTunes not an option to send my photos to. Sometimes can't get iTunes open on my pc. Can I reinstall iTunes and keep my library.
Try this:
http://www.apple.com/asia/support/iphone/assistant/airprint/ -
Ipod touch 4 has a black screen with white and green lines across it and wont turn off
My sons ipod touch has a black screen with sometimes white lines and then flashes to colored lines. Also when i try to turn it off it turns right back on and has the apple symbol but then goes back to black screen with lines. what to do?
- Try:
iOS: Not responding or does not turn on
- If not successful let the battery fully drain. After charging for at least an hour try again.
- If still problem time for an appointment at the Genius Bar of an Apple store. -
My ipod touch (2nd or 3rd generation) won't recognize headphones anymore! I have'nt gotten it wet or dropped it. I've tried cleaning out the plug where you plug the headphones in. I've had no luck. Is this fixable or is it time to trash this iPod?
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit
It i likely not worth getting it fixed if a bad headphone jack -
Please help as it is starting to look like I have wasted money
I bought an iPod touch 2nd generation and it won't let me download anything as it no been updated I know I cannot get the recent update but how do I get an old one ? , also it is not showing up in iTunes or my computer so I cannot put songs on can someone please help ??The 2G can only go as high as iOS 4.2.1. To find apps for the 2G
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.
To update to 4.2.1
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. -
I can't seem to get my Ipod touch to be recognized by Itunes now that I'm using my new upgraded Windows 8 Pro. Has anyone else experienced this problem and do you have a solution?
Thanks.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch will no longer download new apps after I updated via apple store.It freezes now when I attempt to download and blanks the app off entirely . How can I reverse the updates or correct the problem moving forward?
Basics from the manual are restart, reset, restore.
Try those -
Can any one help me. my Ipod touch will not respond when I plug it in to my new computer. My old computer crashed and I
am using a new computer. When I plug it in or not it reads on screen a picture of a usb plug and a arrow pointing to a a simble
I tunes. Can anyone tell me how to fix it. I tryed following the instructions on i tunes with no luck. thanksDid you try restoring the device? That is usually what that iTunes icon and the USB cable message means and what it is telling you to do ... connect to iTunes on your computer.
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i just got a new ipod touch 64 gb 4th generation after my old one got cracked. my mum backed up all my stuff on my laptop pc but i tried to sync everything back on to my ipod but there are non of the music files there + the pictures wont download
itunes content is not part of the backup as it should all be in itunes on your computer.
What pics won't download?
Please explain your issue. -
My ipod worked until I purchased teh iOS 3.1.1 update from the apple store. Now my Ipod touch 1g will not even restore to the original iOs. How can I get it to update to the 3.1.1 version or restoer it. It worked fine prior to the update.
Just to give you an update, I got the iOS 3.1.3 installed (Even with the error messages 1602 & 1604). This is how I did it.
1. Turn off all spyware and antivirus
2. Open ITunes and purchase iOS and download (don't connect you ipod to the computer yet), don't select download and install. Close itunes after download.
3. My ipod was frozen with the connector and iTunes symbol in the screen, so I turned it off and with the usb plugged into the computer, hold the home button down (Puts it in recovery mode), now connect the end of the sync cord to the ipod, open iTunes and let it boot up. You should see the message that it found an ipod in recover and need to be restores. click ok and then select update.
4. This is where it will update and freeze again in restore. To continue update, leave the ipod connected (Don't touch it at all. Close iTunes and then reopen it. The connection should be made the the update should install.
It worked for me, maybe it will fro yo. -
Went to update apps on ipod touch IOS 4.2.1. I did a factory reset and now I can't get most of my apps back & can't download version 5.0 which I need to get back some of my apps. I paid for some of these. I've tried my backup and it didn't put them back on.
If your iPod Touch is too old for iOS 5 or later... there is not much you can do.
When/if you get a later model iDevice you will be able to Download Past Purchases using the Original ID that made those Purchases. (providing they are still supported by the Developer)
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
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