My iPod touch 4g keep saying my charger isn't supported even tho I have used this one for years and has never said it befor
My iPod touch 4g keep saying my charger isn't supported even tho I have used this one for years and has never said it befor
- Does it charge when connect to your computer?
- Does it charge other devices?
- Does your iPod charge when connect to your computer?
- Try another cable
- See:
iPod touch: Hardware troubleshooting
Similar Messages
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My iPod Touch 3Gen keeps saying I need to restore it. I have 7 times, and everytime it dies, I have to do it again. Also, last time I restored it, it wouldn't connect to my house's wifi, I reset it and it only worked for a minute. It worked fine before, then all of a sudden this stuff happened. It is a "refreshed" one. I broke my old one, but since I had a warranty I got a "refreshed" one. In the box they gave me a number to call if anything happened, but my brother threw it away. Do you think I could conact them, and if I can, does anyone know if the number on the card is the # here on the website?
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !
I have this problem too since ios6 upgrade.
4S iphone I can connect to itunes on 3g and download an app no problem.
I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
Driving me insane............. -
I can't click and drag my Frank Deford podcasts to my ipod. I have being doing it for years and now it doesn't work. Please help.
Am experiencing same issue, ipod classic, ever since I upgraded itunes the first week of November. Have completed the 5 R's, noted that my device sych is failing- although device connectivity passes? Have you run this diagnostic?
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My ipod keeps saying that charging is not support
i have an ipod 4g 8gb.layetly,when i plug it in the wall it says that charging is not supported.i have the charger which is plugged in the wall
help!!- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipod touch 3rd generation is not charging in Bose Docking station. How to solve this problem ?
My ipod touch 3rd generation is not charging in the Bose Docking station (manufactured 2005). How to solve this problem ? SOftware required or hardware adapter required ? Thanx
- Is the iPod fully seated in the dock?
- Does Bose say the dock is compatible with your model iPod and it iOS.
- Did it every work?
- Some users have reported that their iPod did not fully work with their dock after updating the iOS on the iPod.
There or no setting for docks. -
My iPod touch wont let me buy anything, i've beem using this account for a couple of years and now it says that this is the first ime this id has been used on my device... it's not.... and to sign in and answer security questions. i cant remember the answers to the questions. How can i fix this without making a new account and losing all my stuff???
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
my ipod touch 4th generation 32gb will not turn on ive tried holding the on/off button for more than 10 seconds and still there is no response i have tried this over several days and nothing is working - i have checked the charger and also have tried charging from the laptop so this isnt the problem - please help as i have not been able to use it fr ages
Try here:
iPod touch: Hardware troubleshooting
Also try placing the iPod in recovery mode and then try to restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I have an ipad mini and its not charging
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
How do I post my charges to my current credit card? We've been using this one except for 1 chg I used as a gift. Prefer our WFB bank card to be on all Apple and iTunes Store as well as all the charges as they've been for 4 years. Thanks. Lilaine Hartmann Freeman
<Phone Number Edited by Host>Hi Lilaine Hartmann Freeman,
Thanks for using Apple Support Communities. This article explains how to update the credit card information for your Apple ID using iTunes:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with iCloud, Apple Store online, iPhoto, or Aperture is also updated.
Cheers,
- Ari -
Itunes still is not working correctly. There was a software update that i received yesterday and i figured it would fix the problem with itunes not responding, but it didn't. It's still doing the same thing. I'm getting kinda annoyed cause i use itunes as my main music player so please help me fix this software issue thanks!
Hi Batman1981,
It sounds like you may be describing an issue where a program that monitors the Winsock protocol for Windows is conflicting with iTunes and it's related components. Take a look at the article linked below, it provides suggestions that may resolve the issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
You may notice the following symptoms on your Windows PC after installing the iCloud Control Panel, iTunes 10.5 or later, or Safari 5.1 or later:
iTunes is slow to respond.
Windows is slow to respond.
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
-Jason -
I have had my ipod touch 4th generation for a few years now and all of a sudden it wont connect to wifi. Even though it says im connected it doesn't work. It has a tick beside the name and everything! Also it has three bars saying im fully connected but whenever i go onto an app that requires wifi it says im not connected. I have reset my ipod, reset the settings, forgot the network then connected again, everything!!!! No matter what i cant get wifi for anything that i need it for.
Please, Please, Please, Please can someone give me an answer that will work and if you do answer please tell me what an router is because everyones talking about it and i don't know what it is??!!!
PLEASEDoes the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Since i downloaded ios7 it keeps saying my charger is not supported? happened to a friend aswell
both me and a friend have had the problem of our phones saying charger not supported since we downloaded ios7 and its dufferent phones the iphone 5 and 4s?
Hello there, Etbeile.
The following Knowledge Base article should provide some steps for resolving your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I really need help, my ipod shows to connect to the WiFi but then it will not let me use the interent it says no connection but according to my screen i have WiFi connection, i am very confused an i would really appriciate it if someone could help me sort out this problem so i can start using my iPod for work again.
Even though the iPod shows as been connected, it might not have actually received a valid IP address via DHCP from your Wi-Fi access point or router. Head to Settings -> Wi-Fi and tap the > next to the network you are connected. If 169.xxx.xxx.xxx is listed for an IP Address, then your iPod did not receive a valid IP address. To correct this you can reboot your router by unplugging it from power for about 30 seconds.
It wouldn't hurt to also reset your iPod. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
See here for more troubleshooting assistance.
iOS: Troubleshooting Wi-Fi networks and connections
B-rock -
I also can't tilt on certain apps like I'm able to do so like before I downloaded iOS 6 you know when on certain apps you can tilt your iPod and the screen is going to follow your iPod right. Well I can't do that anymore and it is considerably a lot slower than before and don't tell me it's my iPod that's slower when I had iOS 5 it used to be able to do all this. Somebody got to fix this.
Try the standard fixes to rule out a software problem:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.
If you still have the problem that points to a hardware problem. Yu can make an appointment at the the Genius Bar of an Apple store or try:
fix for Home button
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