My ipod touch 4g randomly goes to a white screen!

I just bought this ipod and I was going into an app and then it goes to this white screen?? I tried restoring it but the power and home button doesnt work! What should i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer          
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • When I unplug my headphones from my iPod touch 4G, it goes from the apple screen to the lock screen and i can't do anything with it. It's only about a year old..why is it doing this?

    When I unplug my headphones from my iPod touch 4G, it goes from the apple screen to the lock screen and i can't do anything with it. It's only about a year old..why is it doing this?

    Have you tried restoring to Factory Default (setup as new).

  • I have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My screen on my ipod touch 3rd gen goes to over full screen size. can anyone help me on how i adjust it back to regular size?

    the screen display on my ipod touch 3rd gen goes over full screen size. can anyone help me as to how i get it back to the normal setting?

    Check Zoom features here.
    http://www.apple.com/ipodtouch/features/accessibility.html

  • What do you do when you'r ipod touch freezes and goes to the home screen in the middle of a game/app

    when iam on a app my ipod touch will go to the home screen and i won't push the home button it just does it by it's self. it's brand new i just got for christmas so i dont know what to do. we got a one year warranty on it but it didnt come in the box. we ordered it from apple.I have two question to ask 1.how to fix my ipod and how to get the paper showing my one year warranty. can you help me???

    You can check you warranty coverage by entering the SN here:
    Apple - Support - Check Your Service and Support Coverage
    Regarding your problem:
    - First reset the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try the sugestions here:
    iOS: Troubleshooting applications purchased from the App Store

  • Ok, so heres my problem. My ipod touch 4g is stuck on a white screen I tried plugging it in the computer and pressing the home and power button but still nothing What do I do please help

    ok, so heres my problem . I have this ipod touch 4g and i was updating it to the newst version and the screen turned white i tried connecting it to the computer and nothing i pressed the home and main button but still nothing i dont want to pull it apart or anything but please help what do i do

    Let the battery fully drain. After charging for an hour try the reset (both buttons) and restore as necessary.

  • My ipod touch 4g just went to a white screen. ive tried home and sleep buttons but most of the time it takes a screenshot please help me what do i do

    i cant seem to get it into dfu mode and. and on top of that its locked and there is no possible way of me getting the passcode

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch 4th gen. is stuck on white screen of death.

    I recentally had dropped my ipod touch and when i picked it up it was stuck on the white screen of death. I tried to hard restart by holding down the power and home button at the same time, but the screen would only turn off then come right back on. Then i let the power drain. After it would no longer turn on i put it on the charger to find that the white screen would pop right back up. I didnt want to restore it but because its my only option i put it on my compute but itunes couldnt acess it because i had a passcode on it. is there a differnt way to restore it or fix it?  HELLLPPP MEEEE!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • When i turn my ipod  touch on it stays at a white screen whats wrong with it anyone

    when i turn my ipod touch on the screen stays white what is the problem

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

    my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • Ok while my ipod4 was udating to ios 6 it sputtered on me and turned off now every time my ipod turns on it goes to a white screen oh and it also shows the charge symbol and the dead battery logo plz help me ps my ipod4 is not jailbroken hope that helps

    plz heelp

    First see if placing the iPod in Recovery Mode will allow a restore.
    Next try DFU mode and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem.

  • My Ipod touch 4th gen is stuck on white screen.

    My iPod is stuck on white screen. PLEASE HELP!

    Try the white-screen topic here;
    iPod touch: Hardware troubleshooting
    If not successful, let the battery fully drain. After charging for an hour try the applicable stuff in the article.

  • How do I fix an Ipod Touch 4G when it has a white screen and maybe water damage

    I jumped in a lake with my ipod in my pocket and stayed in there for about an hour and about a week and a half in the rice container, my Ipod Touch 4G has a white screen and i tried to restore it and reset it but nothing worked, please help me!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple will exchange your iPod for a refurbished for this price:
    Apple - Support - iPod - Repair pricing

  • Ipod touch 2g is stuck on a white screen

    i woke up this morning and my ipod touch was off and wouldnt turn on. so i pluged it in to my computer and a white screen came up and now it is stuck there. itunes says it needs to restore the ipod. so i try try to restore it and is says it cant and at the end of the message it has (21). can some one help me out.

    Try here:
    iPhone and iPod touch: Frozen and unresponsive
    Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
    The error snip is from:
    http://support.apple.com/kb/TS3694

  • How do i fix my ipod touch 4th gen. its a blank white screen?

    i have recently downloaded IOS 5.0 and my ipod has been doing wat everyone else`s has lagging. But this morning i got on to facebook and trying refreshing the screen my ipod went screwy it has currently just showed a blank white screen and will not do anything not even let me restart it will not sdync with itunes will not power down it wont do anything and it wont let me do anything help me plz.!!!!!

    Let the battery fully drain. After charging for at least an hour try what you tried already. If it still has the white screen that indicates a hardware problem an appointment at the Genius Bar of an Apple store is in order.

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