My Ipod touch 4g recently broke. Luckily, we had a warrenty and Apple will be sending us a new one. Will I be able to recover all my apps and music and contacts? If so, how?

I had paid apps and music. Can I get it back?

You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also see:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

Similar Messages

  • HT1382 i got an iPad and all my app's, music,  and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud?

    i got an iPad and all my app's, music,  and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!

    (I think the daughter got he better end of the deal!)   I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.

  • I'm getting a new ipod. My old one had a lot of music on it, so if I used my Apple ID when I ordered the new one, will they restore my music or will I have to buy it all again?

    I don't really mind either way, but will I have to buy my music all over again, or will I get the new product with my music already on it? To make this a bit simpler, my itunes account never correctly synced with the music I bought on my ipod. I had a 5th gen, was completely satisfied with it, but I ended putting it through a swim session in a nearby lake. With my new ipod, also a 5th gen, will my music already be on the ipod? Any insight to this would be appreciated.

    You can redownload most iTunes purchases at no additions cost by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store   

  • TS2529 Hi.  The mother board on my computer went and I had to get a new computer.  My itunes files were recovered from my old computer, but I am not sure how to go about syncing my ipod to the new itunes that I just downloaded.

    I am trying to sync my ipod and the new itunes library I just loaded.  My old computer basicall crashed and I had to get a new one.  They were able to recover all the data from my old computer, but there is no music listed in the new itunes library.  How do I get this to work as it did on the old computer?

    Hello cheech07,
    The following article contains directions that can help get you back on track with iTunes. I'd recommend picking up at 'Part 5' of the 'External drive' section.
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    Cheers,
    Allen

  • Hi...My IPod touch was recently stolen. I have an Itunes account..can I retreive the serial number of my IPod Touch from my Itunes account? If, so...how may I do this. If I have the serial number, the local police can check the serial numbers at pawn shop

    Hi...My Ipod Touch was recently stolen. In order to help the local police deptartment I need to supply a seria number for the Ipod. Of course, I did not wrtie down the serial number, but I have used he device on my Itunes account. My question: Is there a way to retreive the serial nuber of my Ipod touch from my Itunes account? Thanks you all....

    Yes. See bold below
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I went to use my ipod touch 8GB but it wasn't working, when i looked closer it was on just very very dim. The brightness is turned up all the way and the screen is practically black.. does anyone know how to fix it?

    I went to use my ipod touch 8GB but it wasn't working, when i looked closer it was on just very very dim. The brightness is turned up all the way and the screen is practically black.. does anyone know how to fix it?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings If yu can see the screen enough to do it)
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store since you have a hardware problem.
    Apple Retail Store - Genius Bar

  • WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark.

    WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark and basically force us to upgrade to newer devices. Apple could of done better with the update and needs to resolve these issues.

    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    The App store crashing is a known problem.
    IOS 6 App store crash: Apple Support Communities

  • My iPod touch 4G charger broke (the wire inside cut).

    My iPod touch 4G charger broke (the wire inside cut).  It falls under the 1 year warranty. Should I call Apple and get a new charger? How much will it cost? Note: my iPod is already dead

    Unless the damage was cause by abuse or accidental damage App will replace an Apple charger at no cost. The warranty only covers defects in the device.

  • My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?

    My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                         
    Reporting a lost or stolen Apple product                                        
      - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • HT2292 I recently got a new ipod touch and the new one will not connect to itunes.  I've done all the troubleshooting and now I'm just plain frustrated.  With the new update my old ipod froze and best buy gave me a new one. What to do?

    My ipod recenly froze with the last update.  bestbuy gave me a replacement.  the new one will not connect to the computer or itunes.  i followed all the instructions and - nothing.  It's frustrating enough as i lost all my notes and work, but now I can't connect to sync with itunes.  i don't get it.  i'm not a supertech so i don't know what to do. help!!!!!!

    Thanks, Bob!  You are correct.  And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE).  One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
    1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind.  Only with the Security Mode set to DISABLED, could we gain access.
    2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
    Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers.  Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
    I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
    In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

  • HT1351 I have a apple ipod touch but recently I restored all the settings, as well as the applications. But now I am not able to add songs to it. There is blank screen that shows the symbol like to connect to itunes first. I'm not able to use that... Plea

    I have a apple ipod touch but recently I restored all the settings, as well as the applications. But now I am not able to add songs to it. There is blank screen that shows the symbol like to connect to itunes first. I'm not able to use that... Please help

    The iPod's firmware is corrupt. You'll need to restore it again in iTunes. If necessary, place the iPod in recovery mode for iTunes to recognize the device. Use the instructions in this Apple support document to walk you through the process of placing the iPod Touch into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • HT1212 i was recovering my ipod touch(i recently disabled it) and it told me an unknown error occured. no w my ipod has the apple sign with a loading bar on it. what should i do? is it recovering?

    i was recovering my ipod touch (i recently disabled it) and it told me an unknown error occured. Now my ipod has the apple sig with a loading bar on it. What should i do? Is it recovering?

    What was the complete wording of the error message? Usually an error number is also given,

  • How can I set up two iPhones with the same contact, photos, music etc... but a different sim card and phone number. They will both be my phones, but one will be for use in other countries.

    How can I set up two iPhones with the same contact, photos, music etc... but a different sim card and phone number. They will both be my phones, but one will be for use in other countries.

    Phone A = phone with information you want duplicated
    Phone B = phone that you want to copy from A
    Backup Phone A.
    Wipe Phone B using these instructions. What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
    Phone B should be on the 'Hello' screen. Do not swipe it. Launch iTunes. Plug in Phone B.
    When iTunes asks if you want to set up as new phone or restore from backup, choose restore from backup of Phone A.
    After this setup, any changes to one phone (i.e. adding a contact, downloading an app) will have to be manually duplicated on the second phone, if that is your desire). Making changes to one phone will not affect the other after setup.

  • Need to get all the files, well music and video, from my ipod touch 5th gen to my itunes libary.

    Need to get all the files, (well music and video), from my ipod touch 5th gen to my itunes libary. (So basically sync the other way to normal)
    Laptop hard drive broke so had to buy a new one and obviously now need to sort out my itunes.
    Did try downloading all my purchased stuff onto itunes but it has missed some things off, and there are some files I did not purchase from itunes so need a way of getting them back on there.
    Sure this question has been asked a million times but can't find anything to help me on here so thought I'd ask.
    -Did have a look at going onto the start menu and opening the hidden items thing but couldn't see any reference to ipod or device on it so wasn't sure how to do it that way.
    -On itunes under my device when its connected, the section about manually restoring and backing up, would that help me? Because that says it will manually back up my ipod to my computer then could restore that back up, obviously I don't want to accidnetally get rid of everything on my ipod so didn't want to try that just in case without checking.
    (And yes I have disabled auto sync to device when conncected!)
    Can anyone help me please? Sorry if i've overcomplicated this!
    Thanks:)
    Chris

    Backing up an iOS device will copy some data to a backup file within iTunes, but this excludes all media.  You can also transfer iTunes Store purchases from the iDevice to iTunes but, without using a third-party tool, nothing else.  As long as you do not sync the iPod with your new library, the media that's on it will remain ... for as long as it keeps functioning, is not lost, stolen, eaten by the dog, ...
    You may also have an option to recover your previous library from your old laptop; as long as its hard drive isn't fried, a computer repair store or technician may be able to extract the drive, mount it in an external enclosure, and copy your data to another PC.  Whatever you choose, there is no real alternative to having all your media on your computer, managed by iTunes, and regularly backed up to another device/location.

  • I have a Iphone4s and just brought a new Iphone 6 when I pluged the the new phone all my data wastransfered exepet for my ring tones all other info photos,music and contacts all downloaded ok but no ring tone how can i get them to come across to the

    I have a Iphone4s and just brought a new Iphone 6 when I pluged the the new phone all my data wastransfered exepet for my ring tones all other info photos,music and contacts all downloaded ok but no ring tone how can i get them to come across to the new phone

    This covers all the process
    Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support

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