My iPod Touch 4G suddenly went black screen and can't be recognized by iTunes or my computer...AND my Home Button is broken. What can I do?

I was just casually on my iPod and I put it in sleep mode really quick and when I went to use it again, it wouldn't pull up the Lock Screen! All I want to do is update it, but now I can't...anyone got any advice for this specific situation?

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode ue one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

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    - Do you have the latest version of iTunes on the computer? iOS 6 requires 10.5 or later. The current is 10.6.3
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    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - You could try placing the iPod in Recovery Mode and restore the iPod. However, if you can't restore the iPod or use this program to get the iPod out of recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode
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  • My ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

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    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • My ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?

    my ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?

    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iPod Touvh 4th Generation won't turn on. It will not charge even after I used a few chargers and will not connect to a computer. The Home button is broken and I don't know if the Lock/Sleep button is now broken or stuck as well. What should I do?

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    Try:
    - iOS: Not responding or does not turn on
    When it  says place the iPod in recoverymode use one of these programs.
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                  
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch has a totally black screen and is unresponsive, how do I fix it?

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    If not successful try the remaining items of:
    iOS: Not responding or does not turn on
    If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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    Try:          
    - First
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    - iOS: Not responding or does not turn on           
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My phone is stuck on "boot screen" and my lock button is broken what can I do?

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    This is covered in the basics section of the manual:
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  • Im stuck on guided access but my home button is broken,what do i do? (ipod)

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    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single ClickFor MAC or PC           
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too

  • My Ipod 5th generation won't turn on and the home button is broken. what do i do?

    My iPod was working fine all day and then I locked it and when I came back to it, it would not turn on and it had almost a full battery. I have tried to plug it into it's charger but it still wouldn't turn on so I plugged it into the computer and that didn't seem to work either.  I would try the method of holding down the home button and lock button down at the same time but my home button is broken (which I also do not know why it has broken). PLEASE HELP

    Turn on without Home/Power Button

  • Pls Advise Why my iPod Touch's Albums: Tiny black screens, not pictures

    Hello,
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    Thanks!

    I had the exact same issue and just spent a good chunk of time fixing things. I made note of each bad album - covers were OK in Cover Flow and when song was playing but vertical scroll and tiny thumbnail in the corner of the tracks window showed only a black thumbnail - then deleted these albums from my iPod. Then I went back and re-added these albums to my iPod but added them ONE AT A TIME by showing the artwork column in my library and dragging them over by the artwork and waiting for each album to finish and finish syncing before dragging the next one over. This seems to have brought back the tiny thumbnails and fixed the problem for now. I have no idea why it did this but I think there's an artwork bug in iTunes that needs to be fixed in the next update as many others have said that dragging over too many albums at once seems to cause issues with artwork showing up in general.
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  • My ipod touch 5 has a black screen but the volume works and messages show up???

    I turned on my ipod 5 and the screen turned light black  and wont turn off. The volume works and i can screenshot but nothing shows up! Messages also pop up at the top of the screen too. I plugged it into the charger and the noise went off but nothing happened! Pleassee help!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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