My ipod touch 4g will not restore, there's no problems with my pc as i recently set up an ipad the following day using the same procedure

Hi, can someone please help? My sons new ipod touch 4g is not responding to any attempts at restore, and is not recognized in itunes or my computer. My laptop is working ok as it originally set up the ipod but when i connected it again it told me there was an update available, that's when it all went pear shaped. Just two days later we purchased an ipad which we had no problem with syncing on the same laptop using the same usb port. I can't even charge the ipod as the screen does not change from the 'connect to itunes' symbols. I've also tried charging it on a docking station, to no avail. I've done everything that's been suggested in the forums so if anyone knows anything, please let me know!

Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above is from:
iTunes: Specific update-and-restore error messages and advanced troubleshooting

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