My ipod touch 4G will only show apple logo, and can't be turned on and off?
It eventually runs out of battery but that doesn't change anything. All i can do is hold down the power and home screen button simultaneosly for a while. After this it flashes white then black then back to logo. Anyone know what to do? I plug it into my computer and it doesn't show up or anything. Any suggestions? my itouch hasen't had problems before or anything.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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my ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?
Try connecting the iPod Touch to your computer and restore it. http://support.apple.com/kb/HT1414
-
my ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?
Try:
- iOS: Not responding or does not turn on
Ignore the reset and when it says place the iPod in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT1551 my apple tv is only showing apple logo and the white light keeps flashing what do i do
my apple tv is only showing apple logo and the white light keep on flashing can anyone help
You have to restore the device using iTunes
Apple TV (2nd generation): Restoring your Apple TV
support.apple.com/kb/HT4367
You need a micro-usb cable and the ATV must be in DFU mode (Hold down the menu and play button for 7secs)
Apple TV (1st generation): How to perform a factory restore
support.apple.com/kb/HT3199 -
Help my ipod touch is stuck on the apple logo and a little wheel!
Help my ipod touch is stuck on the apple logo and a little wheel! What do I do I cant restore, or turn it off. WHAT DO I DO?
Press and hold the button on the top and the button on the front at the same time.
This should reset the iPod. -
IPod touch frozen on screen showing apple symbol and usb cable.
Pod touch frozen on screen showing apple symbol and usb cable. Happened during a update attempt.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
IPod Touch 2G 32GB with White Apple Logo and Failed Restore / Recovery
My Specifications:
iPod Touch 32GB 2G
iPhone OS 3.1.3
2.8 Ghz. Intel Core 2 Duo iMac
Mac OS 10.5.8
iTunes 9.0.3 (15)
Problem:
After updating my iPod Touch to OS 3.1.3, my iPod touch started having sync issues where it would say the sync failed. The backup files stopped being created and the latest version was over two weeks old (from prior to the updated to 3.1.3). After an application became unstable and crashed frequently, I tried to do a reboot by holding the Power & Home buttons until the Apple Logo appeared to begin the reboot process. After waiting for 6 hours, the ipod still had not rebooted but was frozen on the White Apple Logo screen.
Troubleshooting Steps I’ve Take:
1. Attempted to follow Apple Frozen iPod Touch and Common Issue Troubleshooting Guide. The iPod will not shut down using the Power Slider function.
2. Restore via iTunes using the DFU Restore Function (Power Button & Home Button for 10 seconds, releasing the Power Button, followed by plugging in the USB cable while holding the Home Button down). iTunes recognized the ipod at the point and began the restore process. The process took almost 32 hours and when it was completed, the ipod would not boot up by remained with the White Apple Logo. My original attempt was with using a powered USB hub.
3. Repeated the restore process but by plugging directly into the computer and eliminating all USB devices except keyboard and mouse. Deleted the OS 3.1.3 updated and made iTunes download the file in case it was corrupted.
4. Rebooted computer between each attempt.
5. Deleted iTunes and the Apple Mobile Device Services as per Apple Article HT1747. Rebooted the computer and reinstalled iTunes. iTune would not recognized the iPod Touch to do a restore using the DFU method. I’ve retried various timings and versions with the cable plugin, booting with the cable plug in and not plugged in, etc... No effect.
6. Repeated the above steps on a MacBook Pro running OS 10.6. iTunes wouldn’t recognize the iPod.
7. Repeated the above steps using a different sync cable. iTunes wouldn’t recognize the ipod.
8. Unplugged the iPod and let it completely drain until the screen went blank for 1 day. When pressing home button the Low Battery / Plug In warning appears. Recharged the battery using a wall plug for 12 hours. Retried the above steps. No change.
What I’ve Eliminated As The Problem Via My Troubleshooting:
1. Computer Hardware
2. iTunes Software
3. Sync Cable
4. USB Conflicts
What I Need Is A Solution:
1. Completely wiping my ipod is an acceptable solution at this point. I’ve spent a week working on this and wasted way too much time. Is my iPod trashed thanks to an OS update?
Any help or suggestions would be greatly appreciated. I've ready each forum posting involved White Apple Logo Issues and have come up empty. Am I the only persons would is having trouble restoring?
Thank you,
PaulMore Troubleshooting Steps For Your Consideration:
I was able to restore back to iPhone OS 2 by using a laptop that had not been synced with my ipod touch previously. When I did the DFU with it, iTunes downloaded OS 2 and it worked.
Then I went back to my iMac and proceeded to install OS 3.1.3 and that seemed to work ok too.
I've been getting the white apple logo of death, however, when I try to sync applications. All seems well, but as it is finishing the ipod touch reboots to the White Apple Logo Screen and stays there. iTunes seems oblivious to this taking place.
During my second rebuild starting with OS 2 and then updating to 3.1.3, it worked again. When I tried to add apps, I only put on a dozen. That worked too. I did get the White Apple Logo Screen of Death once again and I did the third sync to get the rest of my apps in place.
I'm on the third rebuild from version 2. I'm going to try to use an old file I have of 3.1.1 instead of 3.1.3. Also, I'm going to add one application per sync. At least this way I might be able to find out if it is a specific app that is causing the problems.
In my further research, it appears that this bug has been in place since the early days of iPhone OS 2.
All told I've spent over week with my computers tied up working on this problem. I think it would have more cost effective to just buy a new iPod. (I'd rather wait for the 4G version this fall!).
Just in case anyone else has been having issues, that is where I'm at. I'll let you know if I figure this issue out in more detail.
Thanks,
Paul -
Ipod classic froze and after resetting it, will only show a grey apple sign and a big red X when I try to do anything. Don't know what happened. Don't know how to fix it. Tried everything it says to do in support. At this point I would be happy with getting it back to factory default.
Hi katieperkins99,
Welcome to the Apple Support Communities!
I understand that your iPod classic is displaying a red X icon on the display. In this situation, I would recommend restoring your iPod from Disk Mode. Please use the information located in the attached article for instructions on completing the process.
iPod Displays a Red "X" Icon - Apple Support
Cheers,
Joe -
My macbook pro only shows apple logo and spinning wheel
guys i forgot my macbook pro admin password i tried to give it a certain password but all set incorrect then it start showing hint but that also not worked then i tried shuting it down but the opyions below password column dint responded then i force shut downed it after that i us showing only apple logo and that spinng wheel for unlimited time.then i reseted the password by those command lines but it still giving the same response.
can anyone help me out please....Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I went to turn on my iPod Touch 2rd or 3rd generation, and it remained at the apple logo, and when I went to restore it, my computer/iTunes does not recognize it as a device, and so I am unable to restore it. I believe it is on iOS 5.0.1, but I am not sure.
Thank you!Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My IPOD Touch 3G is frozen on the apple logo. It will allow me to reset it. The computer no longer will recognize it. I have tried on several Macs and it seems as though the problem is with the IPOD and not the computer since none of my MACs will recognize it.
You can try to put it on Recovery mode then restore it..
Press or Hold the power and home keys 10 seconds.
Screen goes black, now release the power button
Make sure you do not release the Home key until
your iTunes says "We have detected an itouch
in recovery mode."
After this its simple all you
got to do is a simple restore using your iTunes -
Can anybody help me my iphone 4 is not Satrting it only shows the apple logo on start screen and is not going any further I have tried resetting it but it is still not starting.....Will anybody tell me whats the Problem....
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
From Here
http://support.apple.com/kb/TS3281
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use... -
80g video ipod only shows apple logo and makes loud clicking noises
I've had my ipod 80g for a little over two years, with few incidents, and it's about 50 g full. When I most recently connected it to my computer, it started making these loud whirring and clicking noises and the apple logo is all that shows. I know the ipods can't be expected to last more than a few years (or so I'm told) so my question is what to do. Should I take it into the apple store and have the hard drive totally wiped of all my music, should I try some alternative fix (this strange business card opening the ipod technique, for instance?), or is there something else I should try? Is an ipod in this stage even salvagable? Thanks!
i have the EXACT same problem. Whenever i add new files and try to play them the clicking noise is LOUD and it does not stop for a good 10 seconds nad my IPOD begins to shake...
i would like to know the answer as well -
How to recover from frozen iPhone that will only show apple logo?
my iphone 3gs has frozen up. i turned it off for a flight today and when i turned it on to listen to some music the apple logo comes up and never goes away. also, when i got home to attempt a synch to itunes and to see if a synch would fix the problem, neither the computer (windows) nor itunes will recognize the phone. i have attempted to reboot it several times, i rebooted the computer, i removed the SIM card and reinserted it and nothing is resolving this problem. any ideas or proposed solutions?
Try a hard shut down by holding the power button down (one on top) and the home screen button down at the same time. After 5-10 seconds the phone should shut off.
After that wait a bit and try and restart.
Hope that works! -
My ipod touch is stuck on the apple logo, how can i fix this?
My ipod touch wasnt working so I tried resetting it, now it is stuck on the apple logo. I tried connecting it to itunes but it is not showing up. Any ideas?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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