My iPod touch 4th gen is shutting down and not playing music?

so here is the story:
lately my iPod touch 4th gen will become frozen, or slow whenever i am using it. However within the last 2 weeks it has shut itself down completely (even though there was always more than half charge) 3 times and won't allow me to turn it on for about 2-3 days. It also will not play music anymore, and instead is either silent or sounds of static. I am just wondering if there is anyway I can fix it or if I need to buy a new iPod.

Try:
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                                              

Similar Messages

  • My ipod touch 5th gen randomly shut off and not been able to turn back on?

    It had been laying on my bed all day long and when I took the case off there was a weird sticky residue on it. It 100% wasn't edible though so it wasn't food. What do i do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I know it's a little late but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play my music. It will play spotify and YouTube music but not my music. Everything else works fine but when I go to play a song it just skips to the next. Why

    I know it's a tad late, but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play any of my music. It will play Spotify and YouTube just fine, but it won't play my music. It will just skip to the next a d the next and the next after a second or two without any sound. Please help! Thank you.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.      

  • I updated my ipod touch 4th gen to ios 5 and lost all my photos. how can i get it back? i'm using windows 7.

    I updated my ipod touch 4th gen to ios 5 and lost all my photos. how can i get it back? i'm using windows 7. help please? thanks!

    This was the scenario:
    The first time I updated, it was only my music that was lost.
    When I got my music back, I lost my apps.
    When I got my apps back, my contacts, notes and photos were lost.
    Now I got back everything except for my photos.
    (Yes, I restored from backup several times since the first update.)
    Do you think if I try restoring from back up, my photos that were taken from my ipod will be restored finally?
    Thank you.

  • You know how when your ipod touch 4th gen is turned on and on the top left corner it says ipod can you change that

    You know how when your ipod touch 4th gen is turned on and on the top left corner it says ipod can you change that'

    No.

  • IPod touch 4th gen stuck at apple logo, not recognized by iTunes/PC. HELP!

    My iPod touch 4th gen is stuck on the Apple logo for over 20 min now. I've tried to put it in recovery mode, but a second or two after it shuts off, the apple logo comes back. My PC and iTunes can't recognize it, and I want to find a way to restore or reboot it. Thx in advance!

    Try putting it is DFU mode:
    http://www.ijailbreak.com/apple_news/using-dfu-mode-to-fix-ipod-touch-and-iphone -errors/

  • I have an iPod Touch 4th Gen. It is frozen in the music function although everything else is working ok. Any ideas on what is wrong please?

    iPod Touch 4th Gen. Thge device is frozen on the Music app, although everything else is working fine.
    Any help on what to do next would be appreciated.
    Thanks

    Try a reset. Nothing is lost.
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • I have had my Ipod touch 4th gen for 2+ years and was working fine until I upgraded to ios 6.1.3. Now I cannot play games and most of my apps keep crashing.

    My ipod was working just fine for the past 2 years and ever since upgrading to ios 6.1.3, i simply cannot play games or anymore such as Subway surfers, carrot fantasy, 4 pics 1 word, etc. I also noticed that i had 1.2 GB of free space on ios 5.1.1 but then decreased to 900+ MB after "upgrading" to ios 6.1.3. I then deleted one of my space-hungry apps (the sims freeplay) to clear up some space and now have 1.6 GB of free memory. Just a thought, could apple have purposely done this with their software update to actually make an older, phased-out product such as my ipod touch 4th gen work worse than it has in its  previous versions of softwares to force you to scrap it for a newer product?

    - Double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod.
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - iOS: Troubleshooting applications purchased from the App Store
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • My iPod touch (4th gen) suddenly went blank, and I can't get it back on!

    I was listening to music and downloading songs from the iTunes Store on my iPod touch (4th gen) when suddenly the screen went blank. The music I was listening to was still playing in my headphones. When I unplugged the headphones, the music oddly continued playing from the built-in speakers, instead of pausing like it normally does when you remove the headphones without pausing. I think the music finally stopped shortly after I plugged the headphones back in.
    Since this happened, the iPod has not responded at all when I press or hold buttons. The screen has remained blank and turned off. Surprisingly, iTunes still recognizes the iPod when I connect it to my computer (Windows Vista laptop, if it matters) and tries to sync. Since iTunes is very poorly written, it almost always freezes at some point before I can successfully finish syncing, but this was happening before my iPod blank-screened, so it isn't related to the problem.
    What's wrong with my iPod, and how do I fix it? Will I need to have it repaired? Thanks!

    My terrible HughesNet connection screwed up, and I ended up posting this twice. Please go here for the thread you should reply on: https://discussions.apple.com/thread/3178195
    Thanks!

  • I hav a ipod touch 4th gen with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was

    i bought a ipod touch 4th generation with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was wondering how to fix this white screen i tryed a hard reboot ( whitch i heard might work ) but did nothink if there is no sulution to fixing this is it worth buying a new screen ? thaanks

    Try here:
    iOS: Not responding or does not turn on
    If yu can't turn it off, then let the battery fully drain. After charging for at least an hour try again.
    If still not successful that indicates a hardware problem and service is required.

  • I updated my iPod Touch 4th gen. with ios 5 and all my apps and music disappeared. What to do?

    This afternoon I updated my iPod Touch 4th generation with the iOS 5 update. I left the computer alone for about an hour, since that is how long iTunes said the update would take. When I came back, all of my music and apps were gone. Why did this happen? Is there any way to fix it? Thanks for the help.

    - If in the USA you can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - You can always redownload apps at no additional cost as long as you are signed into the same iTunes account the orignally purchased them.
    - It appears that the apps and music were not in the iTunes library on the computer on which you performed the update.  Music and the apps themselfes (app data is in the backup) are not part of the bckup hat iTunes makes as the first step of the uPdate.  Apps and music are synced from your iTunes library during a latter part of the update process.

  • HT201412 My iPod Touch 4th Gen keeps shutting off (like it's dying) and turns white and looks frozen...then an apple logo appears and takes a while to come back on. This only happens when I try to edit photos (cropping, especially)? Help me pleaseee!

    When this happened the first time, I seriously thought it wouldn't come back on. I was trying to crop something out of the of a photo and it shut off like it was dying (it was fully charged) and then froze, turned white, then an apple logo appeared. Once it turned on i went back to do what i was doing and it did it again. The next time it turned on, I went to play Design this Home, and it didnt shut off..so my only reasoning is that this happens when i edit a photo...i haven't done anything abnormal with my iPod and don't understand why this is happening...please please help!

    That is a known bug in iOS 5.1.1. The iPod "crashes" when editing photos. Just do not edit photos and wait for the next update. Most users have said it crashes when editing screen shots.

  • I plug my iPod touch (4th gen) into my computer, and the computer nor iTunes recognizes the device. It is a brand new ipod, and I already updated my iTunes to the current version. Help! I want to get music off of my computer!

    Why won't it recognize?

    iCloud is free, iTunes match is $25 a year.
    I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
    I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
    I'm ready to bang my head against the wall! I can put the device in recovery mode, connect to iTunes on my computer, and get it back to the setup screen, but when I go through the process again and try to do an iCloud backup I get the same reset/restore loop.
    I could start from scratch, but I really, really, really don't want to go through all of my hundreds of apps, reinstall them one by one, etc. etc. etc.
    I thought that once I started using iCloud, I didn't need to sync with iTunes anymore--guess I was wrong.

  • Updated iPod touch (4th gen) to iOS 6 and iMessage won't work.

    This morning I upgraded my 4th generation iPod touch to the new iOS 6, since then everything has worked fine except for iMessage. I went out to a few places with wifi and iMessage worked just fine, got back home and back on my wifi and it no longer worked. Any ideas on what I can do to fix this? Apparently my iMessage will only work on every wifi network but my own now since the update. Any ideas are appreciated...I am beyond frustrated at this point.

    I have been having the same problem. My iMessage will work every now and then but the majority of the time it does not. I have restored my iPod twice and I am still having the same problem.

  • I updated my ipod touch 4th gen 64gb to ios6 and everytime i go into music the screen goes white then crashes! whats going on?

    I cannot access my music on my ipod after the latest update, no idea why or what to do! Can anyone help?

    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

Maybe you are looking for

  • Web Analysis Report Migration from 9.3.1. to 11.1.1.3

    Hi All, We are migrating from 9.3.1 to 11.1.1.3 we have couple of web analysis reports running on the old server 9.3.1 and now i have to migrate those reports on the new server 11.1.1.3. Reports in 9.3.1 are in windows servers and it should me migrat

  • Need some help in what direction

    OK, so i just got CS6 and have been watching lynda,com videos on flash pro. Im wanting to build a website like the one at helpmeinc.com. What im confused with is what programs with cs do i need to make a menu like that. Do i need to create a SWF file

  • Recovery from external hard disk

    Dear Hp representative, I have copied recovery file from recovery partition to external hard disk.  After that, I have deleted recovery partition and now I can't restore computer to factory settings. I have tried to make new recovery media but it say

  • Edited Raw Files Won't Open In CS4

    I run Lightroom v 3.3 and now that I have sorted out a CS$ problem I am unable to open an edited nikon raw file in CS$ via the option Photo/edit in/CS4. I get this message 'Lightroom was unable to prepare the selected files at volume/........ for edi

  • Color not working

    i'm new with color but when i try to launch the app it says it's opening and bounces in my dock but does nothing. I opened it once before right after I installed it. is there a secret to making it open? Kevin