My iPod Touch 4th gen is stuck on the screen with the iTunes logo and usb logo and it wont show up in itunes either. How do i fix it?

I forgot my passcode to my ipod so i went to restore it. When it said if i waned to restore and update that was my only option. So now i clicked that and my ipod will not leave this screen. No matter what i do. I even tried literally every step such as: the DFU mode, reinstalling itunes and the apple mobile device support, hard resetting my ipod and so many things, yet they all dont seem to help. What can i do to fix this ipod.

If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again.  Also, if you have IOS-7, read this.

Similar Messages

  • My iPod touch 4th gen is stuck in recovery mode with a broken 'lock' button.

    My iPod touch 4th generation is stuck in recovery mode with a black screen and I can't get it out. It has a broken lock button and I have tried everything to get it out of recovery mode. Every time I plug it into iTunes, it recognises my iPod and says 'iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used in iTunes, so I have restored it several times and every time, it says there is an unknown error. Please Help!! (my iPod is IOS 6.0.1)

    What is the complete wording of the error message that says unknown error? Usually more information like a error number is also given.

  • My ipod touch 4th gen. is stuck on white screen of death.

    I recentally had dropped my ipod touch and when i picked it up it was stuck on the white screen of death. I tried to hard restart by holding down the power and home button at the same time, but the screen would only turn off then come right back on. Then i let the power drain. After it would no longer turn on i put it on the charger to find that the white screen would pop right back up. I didnt want to restore it but because its my only option i put it on my compute but itunes couldnt acess it because i had a passcode on it. is there a differnt way to restore it or fix it?  HELLLPPP MEEEE!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My Ipod touch 4th gen is stuck on white screen.

    My iPod is stuck on white screen. PLEASE HELP!

    Try the white-screen topic here;
    iPod touch: Hardware troubleshooting
    If not successful, let the battery fully drain. After charging for an hour try the applicable stuff in the article.

  • How can I reset my ipod touch. It's stuck on a screen with the itunes logo

    Can someone please help me? I need to reset my ipod & by holding the wake button & the home button its not helping. It got like this after I tried to update the software.

    I have the same problem right now only on my Iphone.  I can't get anything on my phone but that picture.  I have tried to turn it off and on and nothing works.  I called support and they said let the phone run down and then turn it back on.  That is all I can think of to do and it will take several hours to get it to run down.

  • Daughter's iPod touch 4th gen is stuck in recovery mode, won't turn on after I restore it, please help...

    My daughters iPod touch 4th gen is STUCK. Somehow it was disabled because of too many password attempts (my younger daughter was pushing numbers). I connected it to iTunes, did the press and hold power button + home button, then let go of sleep button. iTunes recognized it, gave me the option to restore it and did its thing. Here's the problem, now it won't GET OUT of that mode. After the first attempt, it wouldn't power on after I disconnected it from the computer. So I hooked it up again, and it says its detected an iPod in recovery mode and offers me the same "update & restore" option it did originally. Now what??? Please help. My daughter just got this two weeks ago for her birthday.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    or
    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

    I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Ipod touch 4th Gen still stuck at 4.2.1

    My ipod touch 4th gen (which correct me if im wrong a 4th gen is the one with the 2 cameras) Will not update from IOS 4.2.1 everytime i try it gives me an error while updating. I would really like to get to IOS 5.0.1 any help would be nice.

    Correct, the 4th Generation has 2 cameras. What type of error message is there?
    Stedman

  • I just bought an Ipod touch 4th gen...my problem is that the only music it has is the music i just purchased. how do i add the rest of my previous library to it?

    i just today purchased an ipod touch 4th gen but the only music i have on it is what i have recently purchased. my question is how do i get the rest of the library i have on my computer to sync to it. i have tried hitting the sync button but it still wont sync the music onto it. please help

    See:
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    or
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad

  • My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

    my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • Ipod touch 4th gen is stuck in restore :(

    And i have tried every single thing except for taking it for repair to the apple store because they want to charge me 35€ for that, which is absurd.
    I was just playing Clumsy Ninja and suddenly my bf's iPod went white and turned off.
    When I connected the device to iTunes it told me to update and restore the iPod and I was really confused because I did not do anything illegal or compromising just because I did not want to breach the warranty for it is not my iPod. So after I got from the Apple Store, I started searching on Google for answers but nothing helped. The iPod is still stuck in this restore or recovery mode whatev and I will not take it to the Apple Store unless they repair it for free. It was not my fault and therefore they do not deserve my money.
    So I really need help, please tell me what to do.
    <Edited by Host>

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My ipod touch 4th gen. is stuck on the white screen and my lock button is broken

    My ipod touch is stuck on the 'white screen of death' and every website says to hold down the lock/wake button and the home button to fix it. But my lock button is jammed. How do I fix it?

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch 4th gen 32gb stuck at apple logo

    my ipod randomly tried to reset unprovoked today and it is stuck at the apple logo screen at startup.
    i have tried putting it into recovery mode and i have tried restarting it about 5 times.
    every 5 minutes or so, it flashed to the white screen for half a second, goes blank for half a second, and then goes back to the apple logo again.
    can anybody tell me what is wrong with my ipod?

    I would try placing the iPod in DFU mode and then restoring it.
    http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

  • My ipod touch 4th gen is stuck connected to itunes

    my ipod was connected to itunes but the screen is stuck with itunes and the connector showing.  I have tried to reset, no luck.  Any suggestions?

    What happens when you connect the iPod to your computer and restore via iTunes? Error message?

  • HT201263 iPod touch 4th gen is stuck in recovery mode and won't restore with iTunes. Please Help!

    I had jailbroken my ipod touch then decided it didnt do much of anything, so I decided to restore my ipod. But itunes didnt finish the restore and left me in recovery mode. Now it says iTunes has detected an ipod in recovery mod, but when I try to restore it, it says something like could not connect to apple restore firm and I'm back to square one.
    Any Help is appreciated!

    Jailbreaking
    Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues
    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try on another computer

  • My iPod touch (4th gen is stuck on the apple logo when you first turn it on?

    So, my iPod has been acting weird since I updated to iOS 5.1.1 It gets fully carged and dies in three minutes. Well now it gets stuck on the apple logo at startup. It does the apple logo and shuts off and goes to the apple logo again. It does this repeatedly. Is there a way to fix this? I've tried resetting it multiple times, delete all the apps, all the music.

    Hey Edgar, how exactly did you do the updates? Are you running iTunes 11.2.2? And you iPod 5 is still running iOS 6.1.2 as your tag shows? or are you running iOS 7.1.1?  More info would be helpful. As Deggie asked, what was the error message, the more detailed the better. One more thing-- is this a Mac machine or a PC? Cheers.

Maybe you are looking for