My ipod touch 4th gen. is stuck on the white screen and my lock button is broken

My ipod touch is stuck on the 'white screen of death' and every website says to hold down the lock/wake button and the home button to fix it. But my lock button is jammed. How do I fix it?

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • HT1212 what do i do if my ipod touch 5th gen is stuck on the passcode screen and wont open even though my passcode is right. to this problem is very frustrating

    my ipod touch 5 stuck on camera and wont turn on unless i hold the home button but then it goes to siri  so i click the home button and it would have went to the passcode screen so i could enter my passcode and go on but earlyer it was dening my passcode so i went to camera .
    this morning when i woke up it worked fine i could do everything fine then at about 8:09 am i plugged it in to my hp laptop to charge and then went to turn my i pod back on it wouldnt accept my passcode so i kept trying it but it kept denieing it even though my passcode is right.
    I dont how this happened because i've never jailbroke it and all i did on it this morning was play 8ball pool by miniclip then i played clash of clans. so i want to know why this happened what happened and how it happened. as soon as possible thanks
    still hasn't came back yet still wont turn on unless i hold the home button 2 days later...

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      
    If necessary try the remaining items of:
    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Is there a thing on the ipod touch 4th generation to get to the home screen? my home button is broken and i can't afford to get it fix right now.

    everytime i need to get to the home page the button is so stuck down it doesnt go. Any thing in settings to get home easier?

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My ipod touch 4th generation got stuck on a white screen while i was trying to use an app, it won't turn off or anything, PLEASE HELP

    My ipod touch 4th generation got stuck on a white screen while i was trying to use an app, it won't turn off or anything, PLEASE HELP

    Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on

  • My Ipod touch 4th generation is stuck on the loading screen from when i turned it on and it is not changing

    My Ipod touch 4th generation is stuck on the loading screen from when i turned it on and it is not changing plz help

    - Try resetting the iPod.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next connect the iPod to its syncing computer and restore the iPod via iTunes
    - If iTunes does not see the iPod try placing the iPod in recovery mode to see if it will make it visible so yu can restore the iPod.  For recovery modes see:
    iPhone and iPod touch: Unable to update or restore

  • My ipod touch 3rd gen is stuck on the apple screen logo

    my ipod 3rd gen is stuck on the apple screen logo

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My iPod touch (4th gen is stuck on the apple logo when you first turn it on?

    So, my iPod has been acting weird since I updated to iOS 5.1.1 It gets fully carged and dies in three minutes. Well now it gets stuck on the apple logo at startup. It does the apple logo and shuts off and goes to the apple logo again. It does this repeatedly. Is there a way to fix this? I've tried resetting it multiple times, delete all the apps, all the music.

    Hey Edgar, how exactly did you do the updates? Are you running iTunes 11.2.2? And you iPod 5 is still running iOS 6.1.2 as your tag shows? or are you running iOS 7.1.1?  More info would be helpful. As Deggie asked, what was the error message, the more detailed the better. One more thing-- is this a Mac machine or a PC? Cheers.

  • My iPod Touch 4th gen is stuck on the screen with the iTunes logo and usb logo and it wont show up in itunes either. How do i fix it?

    I forgot my passcode to my ipod so i went to restore it. When it said if i waned to restore and update that was my only option. So now i clicked that and my ipod will not leave this screen. No matter what i do. I even tried literally every step such as: the DFU mode, reinstalling itunes and the apple mobile device support, hard resetting my ipod and so many things, yet they all dont seem to help. What can i do to fix this ipod.

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again.  Also, if you have IOS-7, read this.

  • My IPod Touch (3rd Gen) is stuck on the apple screen...Ive done a restored once and it didnt fix it, what do i do?

    Ok, so i know this is like other discussions but my Ipod Touch shows the Apple logo for 30 Secs, then it disappears and nothing shows, just a blank screen.  Ive done a couple restores and it comes up with the same results.
    Does anyone know how to permanently solve this problem.

    If you have an Apple Store, near you, make an appointment to take it to them. If it's not a hardware failure, they may be able to help.
    Regards.

  • My ipod touch 4th gen is stuck at the ipod logo for a long time, and i know about the recovery state process, but i can't do that because my power button doesn't work.

    Does anyone know how to fix this? this is really annoying and it takes a loooooooooong time to turn on.

    Try:                                               
    - iOS: Not responding or does not turn on
    When it says place the iPod in recoverymode,
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch 4th gen is stuck on the apple logo

    Ok i just got this on Christmas n been working fine...this is the first time the battery been so low and i threw it on the charger and its just turning on and off and staying at the apple logo screen dont no what to do......HELP ME PLEASE!

    1. Plug your iPod into your computer.
    2. Perform a hard reset by holding both the Home button and the Power/Sleep/Wake button until the screen goes black and shows the Apple logo. Release the buttons.
    3. Wait for 15 minutes. It could take less time. Your iPod will make a sound and will show the battery logo.

  • My iPod touch 4th gen keeps going to the home screen when using apps or on safari after doing iOS 6.1 update what do I do to stop this? PLEASE HELP VERY ANNOYING!!

    I need some help!

    See:
    iOS: Troubleshooting applications purchased from the App Store
    Restore from backup. See:
    iOS: How to back up
    Restore to factory settings/new iPod

  • My iPhone 4 is stuck in the update screen and my lock button is not working. How can I fix this?

    I just tried to update my iPhone 4 to 7.1 and for some strange reason the phone wouldn't update then wanted me  to restore it... (Figures!) But my lock button no longer works so holding the home button and the lock button is a option I have to rule out. I have no way to repair my phone myself. What can I do?

    Hello Edward
    Follow the prompts on your iPhone and you will get either at your home screen like normal or get to a point of restoring from back up. The article below will give step by step for restoring from back up.
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Daughter's iPod touch 4th gen is stuck in recovery mode, won't turn on after I restore it, please help...

    My daughters iPod touch 4th gen is STUCK. Somehow it was disabled because of too many password attempts (my younger daughter was pushing numbers). I connected it to iTunes, did the press and hold power button + home button, then let go of sleep button. iTunes recognized it, gave me the option to restore it and did its thing. Here's the problem, now it won't GET OUT of that mode. After the first attempt, it wouldn't power on after I disconnected it from the computer. So I hooked it up again, and it says its detected an iPod in recovery mode and offers me the same "update & restore" option it did originally. Now what??? Please help. My daughter just got this two weeks ago for her birthday.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    or
    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My ipod touch(4th gen) just recently had the iOS 5 update.bu for some reason about 80% of my music collection appears with no album artwork and doesnt play any songs.basically it has my music on their but wont let me access it? please help!

    My ipod touch(4th gen) just recently had the iOS 5 update.bu for some reason about 80% of my music collection appears with no album artwork and doesnt play any songs.basically it has my music on their but wont let me access it? please help!

    i have the same problem but i have ios 5.01. how do you unsync? please help, thanks

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