My iPod Touch 4th Gen won't connect to the internet!

Recently whenever I try to connect to our home wifi it hasn't been connecting, all that comes up is that loading spinning circle thing that means it's trying to connect. No matter how long I leave it, it doesn't connect. I don't think it is the router or network connection as my brothers iPod connects and works fine as usual, and I don't think it is a hardware issue relating to wifi connection because I can connect to my friends network just fine. So has anyone had a similar problem? or know how to solve it?

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before? I think yes
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Doubtful this is a problem
Apple Retail Store - Genius Bar

Similar Messages

  • TS1398 My ipod touch 2nd gen won't connect to the internet :(

    Whenever i try connecting, i put in the password and it says that it is unable to connect. I've tried turning both the ipod and the wifi off and back on again, I've reset my connection settings, I've double checked the password, I've done verything short of taking it to an Apple store and getting them to look at it. My brother bought this new gaming computer, and it was taking up a lot of the band width, making the internet really really slow. We also recently switched internet, from BT to Virgin, although everything was working fine until my brother got his computer. The other day, my ipod came up with a message saying that it couldn't connect to the internet, when it's been working fine five inutes earlier. This sometimes happened with our old internet, so I just did what I used to, and made my ipod forget our internet, and re-entered the password. This used to work, but this time, it just said that it was unable to connect. It's done this ever time I've put in the password since (about ten times a day -_-), een when there's no other electronic devices on, just my ipod and the router. All the other computers, laptops, and my btoyhers phone and ipod 4th gen are connecting fine, but my ipod and blackberry just won'connect. I've tried everythin I can think of, please help!

    You can try:
    - reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off an then backon your router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • My ipod touch 4th gen won't go off the settings page

    Hi!
    My Ipod touch 4th gen will not go off the settings page. The home button is not doing anything and neither is the lock button.
    I went onto the settings page to delete some large apps as i was getting low on storage and now I cannot get off. The screen won't black out or lock.

    Try the remaining items of::                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPod Touch 4th Gen won't connect to my computer, charge or connect to iTunes.

    Okay, here is the issue. My computer runs Windows Vista. Ever since I have updated iTunes to 11.0.2, my iPod touch hasn't been able to connect to the computer at all. I don't know if there is any correlation between the update and my issue, but I need someone to be the judge of that. Apple has suggested that you uninstall iTunes, QuickTime, etc. restart the computer and then reinstall them. So I have done that multiple times, and my iPod still won't connect to the computer. My sister's iPod touch, 4th gen just like mine won't connect to iTunes or the computer either. I have spent a lot of time looking up possible solutions, but none of them work at all. I've done everything Apple suggests in troubleshooting and such, but nothing works. I was hoping someone else might be able to give me a solution. One that hopefully does not involve uninstalling and reinstalling Apples programs, which I have done several times.
    I have tried all accessable USB ports on my computer, and I have switched between the four different USB cords that we have, so this isn't the issue. My PS Vita will connect to the computer with no issue at all, so it isn't the USB ports either. I can plug my iPod Touch into my PS3 and it will charge the instant I plug either end of the cable in, the same for my sister's. I can plug it into the dock on my mother's alarm clock and it will charge just fine. I'm open to any suggestion, so please help me out here.
    -Jay

    So you tried everything here:
    iOS: Device not recognized in iTunes for Windows
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Try connecting to another computer to help determine if you have an iPod or computer problem.

  • IPod touch (4th gen) won't connect to my wifi after being lost

    I lost my iPod touch (4th gen) yesterday so "locked" it using iCloud. The nice folks at the vet office found it and I retrieved it today. Noticed it wasn't actually locked, could listen to podcasts and open apps right away, and it syncs fine when I connect it to my computer. But it won't rejoin my home wifi, doesn't even ask for password, just says unable to join. Network is fine, or I wouldn't be able to leave this question! Thanks for any help...

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Ipod Touch 4th Gen won't connect to my wifi

    I just got home from work and tried to go on my Ipod touch 4th gen to see if I got any new emails and to facetime my fiance. I check my ipod to reconnect to my wifi router and it hasn't connected(bare in mind it was connecting to my wifi fine before i left the house this morning). I went to my settings on my ipod and then to my wifi to seeif it would connect like it used to. nothing happened. I looked up all of the info i could hard reseting my ipod, resetting my network settings, turning on and off the wifi, forgetting the network and re-entering it and it still has that circle infinitely spinning around next to the name of my home wifi. My wifi works on my laptop my ipod is just refusing to reconnect with my wifi. THis is upsetting and fristrating... Does anyone have any idea for how I can solve my problem?

    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iPod Touch 2nd generation won't connect to the Internet

    After restoring my iPod Touch 2nd gen to factory settings because that's what iTunes advised me to do after doing the iTunes update a week ago, my iPod won't connect to the internet anymore. I was able to connect to our wifi but it won't go to any website, to iTunes, etc. I'm 100% sure the problem isn't our wifi because I'm using it right now with my laptop so it's not the wireless problem. Before restoring my iPod to factory settings iti has always worked and I never had a problem connecting it. I tried restoring it again but it still didn't work. I already also reset our router but still no luck. I wish someone could help me asap!! Thank you.

    You can try:
    - reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off an then backon your router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • Ipod Touch 4th gen won't connect to wifi

    Hi there,
    my ipod touch finds my wifi connection alright, but won't it connect to it. It keeps loading on and on but in the end it never does. I can't reset or access the router because I live in a student accomodation flat. I've tried switching it off and back on again and the same happens every time. Strange thing is that my flatmates iphone connects just fine and so does my pc. Any suggestions?
    Thanks
    ipod 4th gen IOS 6.1.6

    Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My new iPod Touch (4th gen) Won't Connect To My Home Wireless Network

    Hi Out There,
    I just recieved my new iPod Touch yesterday, inputed my SSID (Network Name), security type WPA2 and password key and It won't connect. Can anyone tell me if I have to do anything else like fill in all the other fields like IP address, mac address, subnet mask, default gateway or anything else like that or should it have connected with the info i provide as I feel this is the sufficient enough information for it to connect but as far as those other fields that I've mentioned does it auto-fill in those other fields when after it connects? Cannot get on.
    Thanks for your responses

    Finally figured it out and Apple doesn't even mention this in their article. I did what some other guy did. I took the Touch's physical address or (Mac address as they often refer to it and put the mac address of the Touch in my router's mac address filter list and "Bang" the internet came right on. Problem solved.
    null

  • IPod Touch 4th gen won't connect to wi-fi

    So I was in my university, when I noticed the iPod suddenly disconected from Wi-Fi.  When I got home, it didn't connect to the home network either, and asked for the network password.  I entered it, and said it was wrong.  I entered it from my iMac, and the password was correct.  What's going on?  It's a 4th gen 64 gb ipod running on iOS 6.  The wireless router is an Airport Extreme Base station.

    Yup.  I made it forget the network, tried again.  ZIp, nada.  Tried changing the base station's password, and entered the new one, didn't connect either.  My dad's iPhone 4 connects without any problems, as do the family iMac and MacBook Pro.

  • IPod touch 4th gen won't connect to iTunes?

    I need help. I have a windows 8 computer and a 4th gen itouch black. Whenever i used to connect my ipod to my computer, itunes would open, but a windows 8 little notfication used to come up and say "click here to choose what to do with this device" or something like that. I forget if something else came up that i clicked or if it happened immediately, but now all that happens is when i connect my ipod to my laptop, the windows explorer thing shows up under the "my computer" section and it says apple ipod and i can take pictures out and whatever but its not showing that im connected to itunes. i have the newest updates of both itunes and windows 8. can i get some help please?

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • Ipod touch 2nd gen won't connect to wifi/internet

    I have an Ipod gen 2 and I recently stopped using it for about a month. I turned it back on to find NO way to get it to connect to the wifi. I have restarted my device several times as well as my router/modem, and I have restored network settings. It says that it is connected to wifi like normal, but when i go into my apps it says there is no internet connection. I have surfed around trying to find a solution but nothing is working. Please help (and please do not tell me to go to an Apple store to get it fixed).

    Does the iPod connect to other networks?
    Do other devices now connect to the network?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

    My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

    Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store.  Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
    Rob

  • I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

    I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

    try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.

  • My ipod touch (4th gen) won't sync with itunes, OSX

    My 8gb ipod touch (4th gen) won't sync with itunes. Running itunes 11.4 on OSX 10.6.8
    My touch was running fine until one day I found about 3gb occupied by 'other' space. I ended up restoring my ipod which took care of the problem, but created a new one in that the ipod will no longer sync anything from my itunes library. I have music set up to sync selected artists, and when I click the checkboxes to select my albums and artists to sync, the 'audio' bar fills up.
    When I click 'apply', the 'starting sync' and progress bar pop up for like half a second then disappear. Same goes with photos, apps, podcasts, etc.

    Verify that you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod
    Last, backup to iTunes and restore from backup, yes again

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