My iPod touch 4th generation won't turn on and when I plug it in to charge, it gets really hot. Is there a fix for this?
More information: The iPod ran out of battery late thursday night and I plugged it in to charge. The charging symbol appeared but within 20 minutes, the ipod had gotten very hot and had gained no charge. It hasn't been dropped and it hasn't gotten wet. It's a year and a half old. I use an otterbox as a case, but this problem began three days ago, despite my having been using the brand of case for over a year. It's super important that I find a way to fix this. Help please?
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The Hotness usually indicates a hardware problem
Apple Retail Store - Genius Bar
Similar Messages
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I have an iPod Touch 5th Generation with iOS 8.1, my home button is broken and I've been using AssistiveTouch for months now. Today I just locked my iPod and it wouldn't unlock again, it doesn't respond at all, it won't turn on. It was almost fully charged, so it's not the battery. I followed the steps from this thread, but I'm still getting the "USBMuxListenerCreate: No Error" message in CMD Prompt. I bought my iPod abroad and even though I do have the warranty, I've been told at the iStore that it's not valid here, so going to the store isn't really an option. Any ideas how to solve this?
Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
Jailbraking the device will void the warranty.
You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support -
IPod Touch 2nd generation won't turn on and won't show up under Devices on my iTunes.
I was trying to restore my iPod touch because it was locking itself and flashing. When I tried to restore it, the iPod turned itself off completely and won't turn back on. I've tried pressing the lock button and the home button at the same time, and I can't do anything from my computer because my iPod isn't showing up under Devices or Computer. If I put it in the USB port it opens iTunes, but isn't showing that it's plugged in. I have used different USB cords, switched USB ports, and tried charging the iPod, but it still won't turn on. Please help!
You should get it serviced, see your service options here:
6. My iPod is not eligible for warranty service. What are my service options?
Apple offers two options for iPods that are not eligible for warranty service (see below). You will need to provide credit card details for these services. If you do not have a credit card, please take your iPod to your local Apple Retail Store.
iPod Out-of-Warranty Battery Replacement Program: If your iPod requires service only because the battery's ability to hold an electrical charge has diminished, you can have the battery replaced for a service fee by using the Online Service Assistant or at your local Apple Retail Store. Alternatively, you can contact Apple Technical Support.
For more details, please refer to the iPod Out-of-Warranty Battery Replacement Program Frequently Asked Questions.
Out-of-Warranty Service: If your iPod requires service for any other hardware failure that is determined by Apple to be repairable, Apple will service your iPod for the Out-of-Warranty Repair Service fee.
If you want to set up your iPod for the Out-of-warranty service, we recommend that you take your iPod to a local Apple Retail Store. Alternatively, you can contact Apple Technical Support.
Click here for pricing.
If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details. -
Today my iPod touch (3rd gen) fell onto the floor and the screen turned black. It was almost put of battery anyways so I wasn't exactly worried.... But when I tried to turn it back on it wouldn't. It wouldn't hold a charge. I tried hooking it up to the computer and windows pops up a message like "cannot recognize device" and it doesn't show up at all on iTunes. I've tried holding down the both the home and power buttons for 9 seconds. I've tried to enter DFU mode. Nothing seems to work. I could really use some help because I DONT want to buy a new one and I'm definitely not under a warranty. HELP!!!!
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
Apple Retail Store - Genius Bar -
My iPod Touch 5th Gen Won't Turn on and when I charge it it gets really hot
so I had lost my iPod, but then i found it and it wont turn on and when i charge it it gets really hot. Why???
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The Hotness usually indicates a hardware problem
Apple Retail Store - Genius Bar -
I'm so confused. I've been all over the support site and I've uninstalled and reinstalled iTunes at least 3 times. My iPod just has the sign it has when it's turning on, but nothing else is happening. All I was trying to do was download the new software, and now it's completely crashed. Does anyone know why???? Does someone have a solution???? PLEASE HELP!!!!!! D:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on anoterh computer to help determine if you have an iPod or computer problem.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Im having issues! Its terrible. I press and hold the buttons.....it wont turn on. i need help because i dont want it to crash and lose all of my information on this ipod. I NEED HELP! WHATEVER ADVICE YOU HAVE WILL BE HELPFUL!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipod touch 2nd generation won't turn on.
My Ipod touch 2nd generation won't turn on, except when I plug it in. When it's plugged in, it works fine, but when I unplug it, the screen turns black. The secont i plug it in again, it shows the apple logo as if i shut it down. When unplugged, it is unresponsive, i've tried everything with the home button and power button, doesn't move, it's just black. I've reset the Ipod, I know it is not a software issue. Sometimes it works, but as soon as i push the sleep button it doesn't turn back on till plugged back in. The battery's bad, but it can still last up to 30 minutes. I don't think it's worth buying a new battery, may as well buy an Ipod 5. (pretty cool)
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod Touch (4th generation) won't connect to wifi! Please help!
My iPod Touch (4th generation) won't connect to my house wifi that it's always connected to. I tried forgetting the network, and putting the password in again, several times. I've tried restarting my iPod, turning the wifi on & off, and also turning the router off and back on but none of this has helped. After I forgot the network and typed the password back in it just kept saying 'loading' and eventually it stops loading but still doesn't connect. It also shows other peoples wifi's but I haven't tried to connect to theres to see if it works. It just started doing this yesterday at this other place I was at but i just figured it was their wifi because when I got home that night it worked just fine but today it started doing it again at my house and I don't know what to do. Please Help!
Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
my ipod touch 4th generation won't synch.i'm trying to put a pdf file on it.please help thanks in advance...
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on anoterh computer to help determine if you have an iPod or computer problem.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod Touvh 4th Generation won't turn on. It will not charge even after I used a few chargers and will not connect to a computer. The Home button is broken and I don't know if the Lock/Sleep button is now broken or stuck as well. I believe there may be a problem with the battery or the backlight. I've had my screen replaced once by some stooges. What should I do?
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recoverymode use one of these programs.
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I'm confused, my ipod touch 4th generation won't let me drag my songs from my itunes library to the ipod? So i tried checkmarking the songs I want and I don't know how to sync those? Also, I try to sync apps to my ipod and it says my computer doesn't have the liscense for it?
You should really read the manual.
If you want to drag and drop, then you must check the manually manage music box.
Read the manual:
iPod touch User Guide (For iOS 4.3 Software) -
IPod Touch 4th Generation Won't Charge
Hi, I got my iPod touch 4th generation in January of 2011 and it has been working fine until now.
Let me explain ...
The other day my battery ran out on my iPod, so just as usual I went to plug it into the USB port on my computer. Nothing happened. I then tryed switching USB ports (I have 4). Nothing happened. I then tryed using my wall charger. Nothing happened. I tryed switching outlets. Yet again, nothing happened.
Frustrated I asked my friend if I could borrow her charger. I then proceeded to plug it in to my 4 USB ports, and my many plug outlets. Yet again, nothing happened. When I plug it into my computer, it does not reconize my iPod (Although, I believe it shouldn't since my iPod is dead.). I even tried leaving it plugged in for a few hours, and it still did absolutley nothing.
Now normally when my iPod dies, when I attempt to turn it on it shows a flashing low battery sign (http://ihackmyi.com/files/upload/b/2140-112810133913.jpg) and when I plug it in it shows a low battery sign, except with a symbol notifying me that it's charging (http://www.best-ipod-online.com/images/ipod-touch-troubleshooting-01.jpg). Except now when I attempt to turn it on, it does nothing. It just shows a pure, plain, black screen.
I am completely disapointed with my iPod, and any help at all would be appreciated. I do not wish to ship it away, I will only do that as a last resort.
Thank you,
J.L.K & J.M.KNot Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My iPod Touch 4th generation is about a year and a half old. Today it got wet and I dried it off, but now it is turning on and off by itself and the volume is going up and down by itself. What do I do?
First dry the iPod.
How to fix a wet iPod or iPhone | eHow.comfix-wet-ipod-iphone.html
Then
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price -
On an ipod touch 4th generation, how can I load and sync my music from my computer to the ipod without losing and/or mixing up my photos which I have put into categories?
Finally did somethign that fixed this. I restored my hard drive.
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