My iPod touch 5 deleted all my stuff even preloaded apps!
This happened randomly I was on a app and it crashed then boom all the other apps didn't work so I restarted and boom EVERYTHING is gone even preloaded apps even setting are gone
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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I bought a used ipod touch I deleted everything on the ipod I didnt have it connected to my computer, and now all it does is shows an itunes logo with a plug, and I plug it into my computer and my computer doesnt recognize it. How can I fix this? Do i need a new cord?
Try connecting the device to your iTunes library in Recovery Mode using the instructions in this Apple support document.
http://support.apple.com/kb/ht1808
B-rock -
I just lost all the notes I'd kept on the notepad of my iPod Touch. Any help would be appreciated!!
mpg320 wrote:
Today I completed a software update for my iPhone 5 without backing it up because I did not receive a warning that all my data would be erased and so, did not realize it would be an issue. Upon completing the update, I realized my mistake but figured it was too late to revert the damage and continued with the restoration of my phone to its factory settings.
After completing the update, I realized just how much data was lost (including important notes with financial information and images and videos of recent trips around Europe). Now I am desperate to try to recover the data deleted in the update. Is there any chance at all that I can recover something? The notes and videos are most important to me. I am also missing many Messages but that is less important to me.
Can anyone please help?
Any response is greatly appreciated!
Here's the official article from Apple on how to update your iOS.
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
Before you update
Back up your device to iCloud or iTunes.
That's virtually the very first thing it says to do.
There's no excuse to not have your data backed up prior to updating. Tell me, what would you have done if, instead of this being an issue where you updated your iOS and had an error, if instead you had dropped your iPhone and it was damaged beyond repair, or if it was stolen or lost, etcetera.
Perhaps you'd been backing up to iCloud and didn't realize it? Maybe the missing Notes data is linked to a Mail account? You might be able to reconstruct the data, but it's going to be an uphill battle.
Best of luck. Make sure to backup more frequently in the future. There are two types of people in the world; those who have lost data, and those that will lose data. The only difference is how prepared you are for that event. -
I updated IPOD and it deleted all of my music and apps, how do I get them back?
I updated my IPod and and backed up the information to my computer, however, after the update it set the IPod to original settings and I cannot find my apps nor my music. HELP>
Apps and music are NOT part of the backup that itunes performs.
If for some reason you have failed to transfer all purchases from the ipod to your computer before updating , then you can redownload some content in some countries.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Downloaded new songs to my ipod touch but deleted ALL the old ones. Help!
I just bought new songs, and i clicked sync to ipod, but when it was done syncing only the new songs remained on the ipod and my itunes account and the old ones got deleted. How can I get my old songs back onto my itunes account?
Message was edited by: [email protected]
Message was edited by: [email protected]Add files to iTunes so they are in the library then sync iPod. When syncing iTunes the files must be in your library.
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My new iPod touch won't let me buy any in app purchases even though it is enabled in settings
I just got a new iPod touch and transferred all my stuff onto it. But for some reason I can't get any in app purchases to work on any of my games. I've checked settings and there are no restrictions on so what could the problem be? I've downloaded a new app and updated apps OK -it's just the in app purchases eg gems,fishbucks,whatever that just keep saying 'not working try later' or similar. PLEASE HELP!
http://support.apple.com/kb/ht4009
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My iPod touch is stuck in restore, if i rebute iTunes will it delete all my stuff on iTunes?
my iPod touch is stuck in restore, if i rebute iTunes will it delete all my stuff on iTunes?
WELL U SHOULD CHECK UR ACCOUNT PURCHASE IT GOAS UP TO TO 2 COMPUTERS AND IF THAT DOESN'T WORK U SHOULD CALL UP APPLE {THEY COULD HELP U } P.S DON'T EVER PULL OUT UR PLUG WHILE UPDATING UR IPOD IT WILL SCREW U IT HAPPENED TO ME RECENTLY
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How do i delete all my stuff off mu old iPad without a pass code?
how do i delete all my stuff off my old iPad without a pass code?
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
ipod touch just lost all wi-fi capabilities. full restore as new ipod did nothing to change it. I cannot enter pass codes etc because there are no wi-fi networks found to join, despite other apple devices finding my wireless just fine, all sitting at same desk (and the airplane mode is off). thoughts?
Is this your problem?
iOS: Wi-Fi or Bluetooth settings grayed out or dim
This is frequently a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I have a brand new ipod touch 32gb ipod touch. Upgraded to ios 7. open music app but there is no radio tab to select!!! All online help just says, "just select it".
I have looked at the "More" part but again radio is not an option.
Can you help?Just wait a bit. Turn it off, then back on.
I don't know why, but after the update it doesn't show up right away.
When it finally does, you will find a red icon on the bottom of the screen, on the left side. -
My iPod just randomly deleted all my music, but I no longer have the computer where I synced it to. Can I still get my purchased tracks if I download iTunes on another computer?
If for some reason you failed to maintain a backup copy of your computer ( not good), then you can redownlaod some itunes content in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the on/off button and menu button to reboot it. So it turned off then back on but it has been stuck on the loading page for an hour. What's wrong with it?
- Let the battery fully drain. After charging for at least an hour try here:
iOS: Not responding or does not turn on -
HT1339 I have to restore my ipod, will it delete all of my data, if so how can I back it up???
I have to restore my ipod, will it delete all of my data, if so how can I back it up??? My ipod won't let me delete any photos, or download any apps, so I turned it off and back on when the itunes and usb symboyl appeared I just download Itunes, and i can only restore it, Will it delete everything?!?!
Yes, you need to restore. Here is how:
Plug your iPod into a computer with iTunes
Go into your iPod's section on the bar on the left hand side of iTunes
Click restore
Confirm the restore with the dialog boxes that pop up.
When it is done, if you have a recent backup of your iPod in iTunes, you can tell it to use it. -
I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all media and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
what will i do next if i reset my ipod touch manually and all i can see is logo of itunes and usb connection?i cant use my ipod now :c
its to slow to connect..so i decided to run for diagnostic to know y if i cant connect to itunes eventhough i have account..heres the result:
Connection attempt to Apple web site was unsuccessful.
Basic connection to the store failed.
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store.
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