My ipod touch 5 displays the apple icon, then it just turns black. Any ways to help me?
My ipod touch 5 is a year old, and was working perfectly fine today, then I found that it was shut off and I did the usual (hold the button on top till the apple icon shows up) and it satyed there longer than usual and then just turned off. How can I fix this?? Thanks.
Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.
Similar Messages
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So the power went out and my mac mini came on when the power came back on and as it was loading the power went off again. It didn't come on for a while but when it did the mac mini would load much slower than usual on the apple screen then the progress bar would get stuck at less than 50% before the mac mini would just switch off. It doesn't restart or anything, it just turns off. Go to turn it back on again, same happens, turns off. Try to boot it up in safe-mode, loads slowly then just turns off.
Please help!You can boot the problem Mac to Recovery like you did before. Attached the external HD and then install Yosemite to the external HD. That will erase the external HD and the external HD will have to be formatted in Mac format.
The Recovery link in my previous reply covered that.
If necessary, once installed on the external HD, boot while holding the Option key. Choose to boot from the external HD. Once booted up use Finder to copy importent files the external HD.
I would also backup those importent file to another device/media too.
Then replace the failed HD.
Then you can clone the external HD to the new HD
http://nyacomputing.com/how-to-create-a-bootable-clone-of-your-mac-hard-drive/
Note that the Free SuperDuper does not clone the recovery partition to the new drive but the paid Carbon Copy Cloner does. -
My computer will "wait for the iPod", then begin to prepare it for recovery, but the process does not follow through. I've tried a few procedures to reset my iPod, and connect it to the PC, but even with repeating them, it fails. What must I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I am trying to get into the ipod to save the files, if, in fact, there are any files left. I have followed the steps in the "support steps" all the way through the "Services" inputs. But I still can not get the unit to reset to the point where I can retrieve my files. Whenever it is that it does show in iTunes (and it doesn't always), there is a message that says that the unit should be restored. Restoring will delete all files. So it suggests that I backup the files on the unit. If I can't see the files, for the previously stated reasons, how can I possibly "back up" any files?
As you can see, I need HELP!!!!!!!Hello dhhatfield,
After reviewing your post, it sounds like you have a red x on the iPod. I would recommend that you read this article, it may be able to help the issue.
iPod Displays a Red "X" Icon - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Ipod touch shows the apple but does not respond to anyting any tips
I can not do anything with it. My version is the 8 G
Try here:
iPhone and iPod touch: Frozen and unresponsive
There is not8 G iPod touch. I supect you have an 8 GB model. Is it a 1G, 2G or 4G? -
I was updating my iPod touch 4g to the ios6 and it told me to hook it up to the iTunes and so I did. After doing that the computer told me to restore I tried and it didn't work. My ipod then was Turing on and off displaying the apple icon then my screen turned white with rainbow colors going down the screen then at some point my ipod had a multi colored blue screen. The screen was no longer blue after I let it die. Plz help I can't find any solutions.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I tried updating my iPod touch 4th gen and now the screen is bright blue or flashing white and black lines.ive tried the whole home and power button thing but it only brings up the apple icons then goes back to the blue or other screen.please help?
This has worked for some others.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod Touch shows the Apple logo splash screen and then turns off.
When I turn my iPod Touch on, the Apple logo is shown and then it turns off. After a few seconds, it shows up again. It continues to do this non-stop. Is there anything I can do? Any help would be greatly Appriciated
Let the battery fully drain. It may take awhile. After charging for at least an hour. If the iPod does not cycle on and off any more try:
iOS: Not responding or does not turn on
Otherwise it appears you have a hardware problem and an appointment at the genius Bar of an Apple store is in order. -
I am having issues with streaming music from iTunes on my MacBook Pro to my audio system through AirPlay. Works perfectly with my iPod Touch. The AirPlay icon appears irregularly in iTunes and when selected doesn't connect. Running latest IOS software.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You said:
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this.
That may be necessary, It is not what you want to do/not do but what is required to resolve your problem. -
TS2446 Ipod touch displays "Your Apple ID has been disabled" when attempting to update Apps.
How do I work through "Your Apple ID has been disabled" on an Ipod Touch?
My child's Ipod touch displays "Your Apple ID has been disabled" when attempting to update game Apps. I have reset the password, and reset the Ipod to factory settings; did not resolve. This began by entering wrong Apple ID password multiple times. Thank you.Contact iTunes Support or browse the More Like This section on the right.
http://www.apple.com/support/itunes/contact.html -
I tried to update the latest version for the iPod touch and it couldn't complete the install. my iPod screen had the apple icon with the progression bar when it couldn't update and it stuck there. iTunes doesn't recognize my device.
How do I restore, if iTunes doesn't see my iPod?Plug your device into iTunes. Hold the home & sleep buttons at the same time. After 10 secs release the 2 buttons. iTunes will tell you it's found a device in DFU mode. The iPod screen will stay black. At this point do a restore. If you see the Apple logo you have held them for too long.
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My grandson played with my 4th generation iPod touch and the phone icon and contacts icon are gone. I have gone to settings and done the "reset all settings" and "reset home screen layout" with no success. I also did a hard reset. No luck. I can get to my apps through the search screen but no icons.Help?
Try doing a Spotlight search for the Contacts app.
Read this for doing a search:
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/spotlight -search/
(Skip to the section for Spotlight on iOS)
(Note that my links to other pages may promote my organization, and this should not be taken as an endorsement by Apple) -
What if my ipod is showing the apple sign then turning off
what if my ipod is showing the apple sign then turning off
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my daughter's ipod only displays the apple on the screen and we can't get it to do anything. any suggestions ?
tia,
Click on the following link, which is an Apple tutorial which is related to the problem you are having:
http://support.apple.com/kb/TS3281 -
I tried to reset my ipod touch but the apple logo wont go away and isnt responding to my computer HELP!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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