My ipod touch 5 has a black screen but the volume works and messages show up???
I turned on my ipod 5 and the screen turned light black and wont turn off. The volume works and i can screenshot but nothing shows up! Messages also pop up at the top of the screen too. I plugged it into the charger and the noise went off but nothing happened! Pleassee help!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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My ipod touch has a black screen with the loading symbol on it
I've had my Ipod touch for almost two years it is a fourth generation. Today I was going to charge it when the screen went black and had the circling loading symbol on it. It has now been stuck there for hours. My computer won't reconize it saying that there is an unknown error. What can I do to fix it?
Try a hard reset and go from there.
http://support.apple.com/kb/TS3694
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
okay, my ipod touch has a cracked screen but it worked completely fine and then my ipod had a short in it to the point where i couldnt listen to music. i tried sending it back cause it was under warranty but they said they couldnt do anything. so what now ? could i pay a lower price to get another ipod because if so i will .
Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My IPod Touch has a small crack at the top of the screen and now the slider will not work to unlock it. Is the cracked screen the problem?
To get pass the passcode lockscreen, recovery mode and restoring should help: iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
If the issue continues after updating and restoring your device, refer to this document. -
my ipod has a black screen. When I hold it at an angle i can see the unlock bar and date/time. It will not respond to my touch to unlock it. Any ideas to what is wrong with it?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipod touch has a white screen with lines on it and wont power off and wont connect to my computer
My ipod has a white screen with line on it and wont turn off and wont connect to my computer . It wont reset or reboot with holding the on off button and home button either any help would be appreciated
http://support.apple.com/kb/TS3281
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
IPhone 4 has a black screen but the backlight lights up
So my friend was holding onto my phone for me and he dropped it. Now the screen is black, but the backlight will light up when you hit the unlock button, the home button or receive an alert. The sound works perfectly fine, and voice control works when trying to call someone, but i wont be able to hang up. also when plugging it into an idock and pressing play on the dock it will work. I took the phone apart and put it back together to make sure everything was hooked up right, but it still wont work. anyone know what could be wrong possibly? i dont want to spend money on a new screen if i dont have to. Thank you!
Hi JKainer193,
Broken phones are no good. It's important to have a properly working phone at all times. I see that you have performed some great troubleshooting. I want to help. Did you have insurance on the line http://bit.ly/xB4iTc ? Typically, when the screen has gone black, and powercycling the phone doest not work, then the device would need to be replaced. Keep me posted.
Thanks,
Pamelaf_vzw
Tweet us @vzwsupport -
My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?
See Here...
Frozen or unresponsive iPod touch
Try this First... You will not lose any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
How do you fix an ipod that has a black screen and it turns on but when it turns on the screen gets a lighter black but you still can't see the apps or anything?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
my ipod touch wont turn on ive tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.
Try:
- Another cable
- Another USB port
- Reboot the computer
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipod touch is still under warranty but the screen cracked about 1 month ago and just yesterday my wifi on my ipod isw playing up and not working very well will apple give me a new one at my genius appointment?
Very likely not. A bvroken screen is not covered by the warranty. It also shows abuse aht voaid the warranty for the entire iPod. Howecver, sometimes the Genius will exchange it at no cost. Otherwise yu will have to pay $99, $149 or $%199 depending upon the capacity,
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My daughters ipod touch has entered restore mode, but when I attempt to carry out a restore I get an error code 1604.
Any easy solution to this problem?Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above from:
http://support.apple.com/kb/TS3694 -
My ipod touch has a cracked screen is it covered by the one year limited warranty?
Apple will exchange yuor iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
A thrid-part place like the following may be less expensive. Google f
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screensr more places. -
My Ipod Touch have a black screen when an app shut down and I can not shut down the Ipod. The screen is still black and I did the press two buttons solution and it doesn't work. What I have to do now?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.
PLEASE HELP!!!!!!!!It likely means there was still water inside it and something has now shorted out and permanently damaged one or more components. THE very worst thing you can do with wet electronics is energize them - even a small drop of water inside on any of the circuitry or electrical contacts can cause catastrophic damage.
Take it to Apple for a free evaluation, but most likely you will need to replace it. For the out of warranty fee ($269.00 USD) you will get a refurbished replacement (like new, with a factory new screen and battery). An out of warranty replacement will also re-instate your remaining warranty, or 90 days warranty, whichever is longer.
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