My iPod touch 5 will not turn on.

My iPod will not turn on. When I try and do a hard reset and hold the home and lock button nothing shows on the screen. It will connect to iTunes on my laptop. But nothing shows up on my screen on my iPod at all.

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Similar Messages

  • Ipod touch will not turn on unless plugged in

    My Ipod touch will not turn on, Ive plugged it in and it comes on it has a charge but as soon as I unplug it it goes black ... I have tried to restart it but there is just a black screen

    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

  • Ipod Touch will not turn on, recognize itunes and fully function.

    My Ipod Touch will not turn on, recognize itunes and fully function. When it does, once in a blue moon, after 5 minutes it freezes. I am wondering if its becuase battery was left dead for 2 weeks or problems with the iOS. Resetting does not help.
    Any help will be greatly appreciated.

    Hi,
    Try a Reset
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    The Apple logo will Appear and then Disappear...
    Usually takes about 10 - 15 Seconds...
    Turn the iPod On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • Ipod touch will not turn on, have tried to reset any other ideas?

    My ipod touch will not turn on, I have followed the apple fault finding and it will not reset either. Any other ideas?

    Try to connect in recovery mode, explained here: iPhone and iPod touch: Unable to restore

  • Ipod touch will not turn on and is not reading in the usb port

    ipod touch will not turn on or connect to my computer

    I just had a similar problem and tried all of the reboot techniques with no success. I knew it had to be a connection issue inside the iPod, and grasping at straws, I sprayed a little WD-40. I dried it off and let it sit overnight. Today at lunch I plugged it in to my wall charger and it began charging.
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  • My ipod touch will not turn on, i pluged it up to my computer to charge but it wont charge. and plus its battery was already full. why wont it turn on??

    So one day is was laying next to my ipod touch and i tried to turn it on but it wouldnt. so then i pluged it up to my computer to charge but it didnt charge, the computer didnt pick up the divice. so now my ipod touch will not turn on, and i have no idea why. PLEASE HELP.

    mine did the same thing. What I did was hold the home and power button down for 10 seconds but that did not work. I figured out that I just had to hold them down for a long time like 15 to 45 seconds. Then it finally turned on. You may have to do it a couple of time. But if this does not work send it in to the apple company they fixed mine completly free they even sent me a box to send it in. I hope my answer helps you fix it.

  • 2nd Generation iPod touch will not turn on

    My 2nd Generation iPod touch will not turn on.  I have held the lock button down for up to 30 seconds and it remains a black screen.  When I put it on the charger, the screen usually shows the battery amount, but it will not do that either.  I checked the battery about 10 minutes before it began this, and it was about 75% charged.  There is no way it could be dead.  It will not even show the apple, as if it were powering on.

    - Connect the iPod to your computer.  If iTunes sees the iPod restore the iPod.
    - Next see if resetting the iPod will make the iPod visible so you can restore the iPod.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next see if recoverymode  will make the iPod visible.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Ipod touch will not turn off, frozen

    ipod touch will not turn off.. screen frozen on fb..help pleaseeeeeeeeeeee!!!

    See Here for  Frozen or unresponsive iPod touch
    Try this First... No Data will be Lost...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • I was in the middle of the new update and it said there was a error and now my ipod touch will not turn on or off or anything it is just a picture of the apple

    I was in the middle of the new update and it said there was a error and now my ipod touch will not turn on or off or anything it is just a picture of the apple.
    thank you
    Kristy

    Error 11 is a strange one...if you search the discussions for error 11 you will get a number of hits but none with a real resolution other than getting the iPod to restore, which you have done.  And one person indicates this does not appear in the support data base...already found that out.
    If you have restored, have a backup and can restore from that, you might try the update again, or wait for the next update whenever that comes out. 
    Not a very satisfactory answer but if it is working again...

  • My iPod touch will not turn on the screen is black?

    My iPod touch will not turn on the screen is black?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • What do i do if my apple ipod touch will not turn on

    what do i do if my apple ipod touch will not turn on

    Did you try to turn it on by charging it or holding the sleep/wake button? If nothing happens, the go to the local Apple Retail Store.

  • My ipod touch will not turn on at all.

    For some reason, my ipod touch will not turn on at all. It has no water damage, and for whatever reason, iTunes does not recognize it at all, and it will not turn on. I have even tried resetting it by holding the sleep button and home screen. How can I fix this?

    Try the Will not power on troubleshooting included in this article:
    http://support.apple.com/kb/TS2771

  • My IPod touch will not turn on, and i have tried the power button home screen button simultaneous hold, still nothing., My IPod touch will not turn on, and i have tried the power button home screen button simultaneous hold, still nothing.

    My6 month old ipod touch will no turn on. I have tried holding both the power buton and the home button to no avail. I have it plugged in and still nothing. Any hope for restoring it?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch will not turn off and the battery (charged to 100% with trickle charge) is discharging on it's own.  Any advice please?

    My Ipod touch has not turned off for some time.  I reset it.  Now, as well, the battery which is charged to 100% and finished with a trickle charge is discharging completely overnight when not in use.  Help please, I use this all the time

    might want to consider posting in the proper forum.  This is the iPhone forum.

  • My 4th gen iPod Touch will not turn on

    Over the last two years, I've battled with inconsistent performance from my iPod Touch 32GB 4th Gen. At some point, I think it got overheated, and I believe that's when the battery issues started. Here's an in-depth look at the various problems...
    1) The iPod will not turn on for weeks at a time. YES, I HAVE tried pressing the home button and wake button at the same time. Please do not suggest that I do that. When I plug it into either a USB port or my wall charger, the iPod will either A) not respond in 90% of cases or B) show the little charging symbol in the other 10%. If I unplug my iPod at this point, it shows the typical "Connect to charger" illustration. However, if I leave it connected to the wall, it will sit there, acting like it's charging, but never actually does. It never even gets to the Apple screen, and this often goes on for days. I have already tried "restore" mode in iTunes to no avail either.
    2) The iPod will charge (after weeks off of the charger), but only for about 25-30 minutes. Once I get it to turn on, it will only charge to about 20% usually, and then I have to remove and re-insert the USB plug to get it to charge further. I cannot use the iPod during this charging time, as it will deplete the battery and put it back in the state from number 1 for weeks. In connection to this problem, my laptop (primary charging source) now makes the sound effect of a USB device being inserted and removed fairly often, even when no iPod is connected, and when the iPod is connected, the USB ports will randomly charge (or not charge) my iPod.
    3) Even on full charge (that rare occasion), my battery life only lasts about an hour.
    I don't have a Genius bar anywhere near here, and this iPod is at least 3 years old, so it's not worth pouring a lot of money into to repair or replace. Any solutions?

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    Sounds like at least a bad battery

  • IPod touch will not turn on although fully charged. Only had it three days.

    My iPod touch has been working fine until today. I updated the software about four hours ago fine but after a while it turned itself off and will not turn back on. Have charged it for an hour and still won't turn on and tried to connect to my PC via USB but it doesn't recognise there is a connection. Where do I go from here ? Back to the shop ?

    Try to do this:
    First press the Power On/Off button for two seconds, than press the Home button (keeping the Power one pressed) until the screen "blink" and reapears the Apple logo (don't worry about your informations, they will keep up)

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