My iPod touch 5th gen can't play videos?

I've had my iPod touch 5th gen since Christmas Eve and I haven't had any problems with it, but a few days ago it stopped playing videos and now - even though I have turned it off and back on and turned the wifi off and back on again - it still can't play videos off any site, Facebook, dailymotion, YouTube, nothing. But I can view webpages and get Internet connection just fine!!
So if you know what I could do to fix it please help because it's very frustrating!!! Thanks

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar          

Similar Messages

  • IPod Touch 5th Gen won't play videos in the camera roll?

    I am trying to play videos I have in my iPod Touch's camera roll and it won't play them. What happens is that is shows its a video, shows the time in the video, when you click the play for the video it is paused, you can drag the slider through the timeline and it will go to that point in the video, but it won't play it will just be paused. I can hit the play button on the bottom all day and it won't play. I tried this on numerous videos and the same story. Now, I took these videos on my iPod Touch 4th gen over the past few years, and obviously put them on my 5th gen using the backup feature. These videos are of my daughter as a baby and I really don't want to loose these. Any idea on how to get them to play?

    - Do they play on the computer?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

    if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
    The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
    it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
    and i hope you understand my problem..
    i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
    -sierra

    Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

  • IPod touch 5th gen... play all songs on all albums by an artist in album order?

    Hi.
    On my old ipod classic I can play all songs on all albums by an artist in album order.  Is there a way to do this on the ipod touch 5th gen?  I can see how to play all songs by an artist but only in alphabetical order, not one album after another...
    Thanks,
    J.

    You can't please everyone ... some people want to be able to find a particular song by an artist and can't remember the name of the album from which it comes. By sorting all songs by an artist alphabetically you can go right to it. But I agree with you, I'd much prefer album order. Submit your feedback via the link provided, and yes the workaround is to create an On The Go playlist, or create one in iTunes.

  • Ipod touch 5th gen will not play songs correctly

    So I got a new ipod touch 5th gen for christmas.  When I put songs into a playlist and play them they dont always play in the correct order, or sometimes they dont play at all.  I had no problems with it the first week I had it but then all of a sudden it didnt play the music correctly.  It will skip one song and then play another song a second time in place of it.   Then sometimes it will randomly skip the last bit of a song and go to a different one but when I go in and look at the songs being played it says its still playing the song that it decided to skip.  It also will play the songs in a different order than what I put them in along with the previous problems listed ocurring.  Please let me know if theres anything I can do to fix this or if I should send it in to apple or maybe even take it back and exchange it for a different one.  Thanks in advance for any help or suggestions!!!

    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with bad cables.
    - Try another charging source
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
      Apple Retail Store - Genius Bar
    also:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • How, on the ipod touch 5th gen, can you get rid of songs in the songlist?  I restored from a stolen ipod touch 4th gen, and now there is a bunch of crap that is not even mine on this thing.  The songs only show up in the songs listing.

    I had my last ipod stolen, when I got the 5th Gen I restored from my old ipod from itunes and now there is a bunch of crap on there that I don't want, but the songs only show up on the ipod so I can not delete them off of the ipod from itunes.  Any quick fixes to remove the unwanted songs, or do I have to start over completely?

    Do they play on the iPod?
    If not then they are corrupted.
    Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
    Come back with the results.
    What is the Other on my iPhone and How to Remove It
    If the other is larger than about 1 1/2 GB that indicates corrupted file.

  • Ipod touch 5th gen can't turn on

    My ipod has completely crashed. I went down to dinner andit was completely fine. When I got back to my room, however, I couldn't turn it on even though I remembered it having almost full battery. So I charged it for like an hour, and I couldn't turn it on. There wasn't even the empty battery symbol. Do I have to take this to an Apple Store or can I fix it myself?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • IPod touch 4th gen no longer plays video on TV

    Can anyone tell me exactly why I can no longer play ANY (personal, purchased, downloaded) videos or pictures from my iPod 4th Generation to my TV with the same cables I've been using for several months to do just that?  I no longer have the "TV output" option in my "Video" menu either.  Is this due to a software "upgrade?"

    Try:
    - A reset. Nothing will be lost:
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next restore from backup va iTunes
    - Then restore to factory defaults/new iPod.  For how to restore see:
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • Ipod touch 5th gen cable

    if im under warranty with my ipod touch 5th gen, can i go exchange at an apple store the charger cable that it came with? or do i have to buy a new one

    All apple products are covered under warranty. Apple will replace it if you are having problems with it.

  • My iPod touch 5th gen isn't letting me play most of my music

    My iPod touch 5th gen isn't letting me play most of my music. If I try to play a song it will just skip it and then if I go back to try again it will be greyed out. I can play all my music on iTunes on my computer but only about 10% on my iPod, and the 90% I can't play includes many songs and albums I've bought directly from iTunes. I've tried re-syncing the missing music from my computer but it won't let me, I can't even delete the remaining music. Please help. Thankyou.

    The grayed-out sone indicated that the songe files are corrupted.
    Try:
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • Is there a (relatively simple) way to skip tracks with an iPod touch 5th gen using a physical button? I'm aware songs can be skipped on-screen without unlocking the iPod, but I'm looking for a method that doesn't require taking my eyes off the road.

    Is there a (relatively simple) way to skip tracks with an iPod touch 5th gen using a physical button? I'm aware songs can be skipped on-screen without unlocking the iPod, but I'm looking for a method that doesn't require taking my eyes off the road while driving. For that reason, I'm also not interested in adding in headphones or additional devices that have the desired button functions. Going both forward and back would be great but I would be pleased just to have a "sight-free" way to go forward.
    I've seen some mention here and there about ways to maybe change it so the volume buttons change tracks and holding the volume buttons changes the volume... but I don't know what's involved in that or if its even possible/recommended for a new 5th gen iPod. I think its a great device but its sadly lacking in music oriented functions and features... which is disappointing since music is why most people would bother getting one instead of some other "iDevice" :/

    Given that you cannot do what you have asked for, perhaps you simply need to find another solution to your root problem.
    Presumably, you want to skip to the next track because you don't want to hear the current one, and that is because...
    You don't like it.
    You've heard it recently and don't want to hear it now.
    Simply don't want to hear it at this time.
    For problem number 1. Don't put it on the iPod in the first place. (I know, obvious answer!)
    For problem number 2. How about playing from a Smart Playlist (initially created in your iTunes Library) which has only songs you've not played recently?
    For problem number 3. Hhhmmm! Create alternative Playlists for use in the car.
    As for going back to the start of the "now playing" track.... Well, if your Playlist has only songs that you really, really want to hear, then you'll be looking forward to that rather go back to the beginning of the current song.
    I'm not trying to be prescriptive, just giving you food for thought.
    (They are all cheaper options than buying a car which can control the iPod from the steering wheel.)

  • How can I unlock ipod touch 5th gen currently disabled and never sync'd with itunes

    Basic situation. Ipod touch 5th gen. Passcode forgotten and tried too many times such that ipod is disabled and requested to connect to iTunes.  Problem is that the ipod was never sync'd with iTunes so the connection fails.  I've only owned it for 9 months or so.  I know I can recover all my music through iTunes and my applications through the app store since all of my content was legally purchased.  The problem is that I need to also recover my contacts and pictures since this is the only place they exist.
    I have read about methods up to 4th generation where you can access a particular file on the device via computer and rename it to unlock the device. That would most likely allow me to then sync/backup via iTunes and recover my data.  Problem is that I can only access the DCIM folder via windows manager and it contains no data. Perhaps there is a way to access the device a different way?
    Is there a way with the 5th generation to either reset the lock (from disabled to locked with a 1 min wait for retry as an example) to allow me more opportunities to try other passcodes that I may have set (including mistypes etc) or to remove the passcode completely and let me set it to something I will write down this time?
    Please do not reply with the standard apple responses of 'sync with itunes' or 'factory reset' and no, I did not sync with the icloud either (I tried but it was unsuccessful for some reason).
    The answer doesn't even have to be a free one as I would be willing to pay for the solution if it were guaranteed to work.  Since apple seems to want to charge for any type of support, even to ask a question, I am relying on the community for help.  Thanks much.

    You have to place the iPod in Recovery mode as Apple says and erase the device. It is a security feature.
    or
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    There is not other way

  • How can I disable iCloud on my iMac and my iPod touch 5th gen?

    My ipod touch 5th gen now syncs through icloud. How can I disable icloud from my ipod and my imac and go back to syncing through iTunes.  Is it possible to do this without losing the data in contacts and ical?  Any ideas would be much appreciated!

    With the iPod connected to your computer go to the Summary pane for the iPod in iTunes and uncheck the box that says: Sync with this iPod over Wi-Fi.
    Also in the Summary pane check the box that says backup to the computer.

  • I enable voice over settings on my Ipod Touch 5th gen. I can't disable it anymore. I off my ipod and now i can't open it. It doesn't accept my password. I can't open it anymore.

    Please help me. I can't open my Ipod touch. I enable voice over settings on my Ipod Touch 5th gen. I can't disable it anymore. I off my ipod and now i can't open it. It doesn't accept my password. I can't open it anymore. Thanks!

    Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three fingers to scroll the screen to get there. If problems see:
    iPhone: Configuring accessibility features (including VoiceOver and Zoom)

  • My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??

    My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??

    Hi cecebabymusik,
    Welcome to the Support Communities!
    Try the specific steps below for the your iPod touch first:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    I hope this information helps ....
    - Judy

Maybe you are looking for