My ipod touch 5th gen is stuck on connect to itunes screen, but when I connect it it doesn't update or restore my ipod. what to do?
I've been trying all day to update or restore my ipod but it won't go through without running into a last minute "error".
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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I updated my ipod touch 5th gen to iOS 8.2 and left it but when I got back it was in recovery mode with a red iTunes logo and I plugged it into my computer to reset my ipod and it wouldn't do it what do I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Can't activate imessage on my daughters ipod touch 5th gen. Comes back with "An error occured during activation". It was working until I updated to latest IOS version 7.1.2. Managed to update Facetime ok but can't do anything with iMessage. Can anyone help?
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode -
My ipod touch 5th gen is stuck on activation error, how do i fix it?
My ipod touch 5th generation is stuck on activation error and I got this for Christmas so I don't know what the ipod developer program is! please help
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
iPod touch 5th gen IOS 8.2
Return it to the vendor and get your money back. Go buy a different model elsewhere or from the same vendor.
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Ipod touch 5th gen, gets stuck on apple logo.HELP!
I guess I will just start from the beginning. FIRST OF ALL I HAVE ALREADY TRIED RECOVERY AND RESETTING PLEASE DO NOT SAY THAT! My iPod touch 5th generation was dead and i left it dead for a day or so before recharging it, I just hadn't gotten around to it and left it in a bag from my trip. When i plugged it in it looked like it was going to turn on, but it just showed the usual apple logo and then shut off again. After letting it charge a while longer, i unplugged it and tried to turn it on, still nothing. I plugged it into my laptop, nothing. I tried a different charger, nothing helped. I even tried resetting it, where you hold both the home button and power button, each and every time i got the white apple logo, and then it shut off again. I kept reading the Apple forum and different things online and a common answer was to put it into recovery mode. Previously, Itunes would not recognize it, but when i held down the home button and connected it, it did and asked me if i wanted recover or update or whatever it asks. I did it, it took like an hour to finish and NOTHING happened. There was no change. I talked with an apple employee and she just gave me pretty much the same answer as everyone else. PLEASE HELP ME! IS THERE ANYTHING ELSE TO DO?
Try what you have not already tried:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod died, so I put it on charge. Then the next morning I picked it up and it has "connect to Itunes" screen on it. When I did connect it Itunes id telling me to unlock it because I have a passcode on it. But how can I unlock it when the "connect to Itunes" screen won't go away? Help me. What do I do know?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my ex girlfriend stepped on my fone and decided to type in the wrong security code numerous times till it got locked for 23,648,410 minutes. the guy at genius bar said i should do a restore but once i done it its now stuck on "conect to itunes" screen. when i connect the phone to my computer, my computer cannot connect to the phone. im travellin on business and desperately need my phone to work. can anyone help?
Are you getting any kind of error message at all regarding the failure to connect, or is it just not seeing it as there?
Any chance your ex managed to actually damage the phone? -
my ipod touch 5 stuck on camera and wont turn on unless i hold the home button but then it goes to siri so i click the home button and it would have went to the passcode screen so i could enter my passcode and go on but earlyer it was dening my passcode so i went to camera .
this morning when i woke up it worked fine i could do everything fine then at about 8:09 am i plugged it in to my hp laptop to charge and then went to turn my i pod back on it wouldnt accept my passcode so i kept trying it but it kept denieing it even though my passcode is right.
I dont how this happened because i've never jailbroke it and all i did on it this morning was play 8ball pool by miniclip then i played clash of clans. so i want to know why this happened what happened and how it happened. as soon as possible thanks
still hasn't came back yet still wont turn on unless i hold the home button 2 days later...Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If necessary try the remaining items of:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So yeah, it's stuck there. It started happening about a month and a half ago, and when I finally brought it to the Apple Store for the first time they plugged it in and bam it was fixed. It was good for 1-2 weeks, and then suddenly, bam, problem is back and would come back every week or so. Finally, after the third time to the store, the employee ran some sort of test to check if the hardware was messed up. It turned out that it had already crashed a minute after the successful restore. So they replaced it. Went to pick it up today, brought it home, went to restore it from back up and all was good. iTunes then prompted me to update the iOS, so I did. It crashed and now I'm stuck in recovery mode. So basically back to zero. I'm really kind of depressed about this and I'm going to the store tommorrow, but I was wondering if anyone could possibly have some help to offer.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
ive just done a software update on my ipod touch i backed everything up first like it told me to but now when i connect my ipod to the computer it wont restore my music librery or apps to the ipod ive tryed to sync it several times but it still dosnt work can anyone help please
Follow the instructions to the letter here > iPhone and iPod touch: Unable to update or restore
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please help me!!
I have an iPhone 5, just updated software as per itunes notice. the phone is now stuck in the "connect to itunes" mode on the phone, therefore not even started up completly.#
I am going on holiday in 4 hours and need this ............ thanks iphone for screwing it up again -
My iPod Touch 3rd Gen is stuck on the Apple Logo screen when starting up.
I've spent hours on this and it's driving me crazy. I've repeatedly tried going into recovery mode, DFU mode, and restoring (even using custom firmware) but it just won't work. Is there anything at all I can do to fix this?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My iPod Touch 5th Gen is not showing up on iTunes
How can i get my iPod to show in the itunes store on my pc?
See:
iOS: Device not recognized in iTunes for Windows
Does it charge? If not it could be the cable or USB port
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