My iPod touch 5th gen isn't letting me play most of my music

My iPod touch 5th gen isn't letting me play most of my music. If I try to play a song it will just skip it and then if I go back to try again it will be greyed out. I can play all my music on iTunes on my computer but only about 10% on my iPod, and the 90% I can't play includes many songs and albums I've bought directly from iTunes. I've tried re-syncing the missing music from my computer but it won't let me, I can't even delete the remaining music. Please help. Thankyou.

The grayed-out sone indicated that the songe files are corrupted.
Try:
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Similar Messages

IPod Touch 5th Gen sound really low when playing movies/tv shows from video app

I just bought a ipod touch 5th generation for my daughter so she can watch her movies and tv shows that i purchased on itunes. On my iPhone 5S, I have no problems with the sound... Loud and clear. However with my new ipod touch, those same movies/tv shoes have really low volume. The sound while using Apps, Games and playing music are all fine. While playing from the video app, headphones are ok too... My problem is the sound from the speaker. I don't understand why all the other functions on the ipod that use sound is OK.
I have already reset my ipod and reset all the settings too... still didnt work. Please help! Thanks

The speaker is not that good but maybe yours is defective if you have the volume fully raised.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted and have a poor contact.
Try the following to rule out a software problem
- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R" or "R".
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.
Apple Retail Store - Genius Bar

My iPod touch 5th gen isn't charging and when I plug my working charger in that I've always used a message pops up that says "This accessory may not be supported". So can I send it in for a new one if I have a warranty?

For Christmas, my older sister got me a portable charger for my iPod. I'm not sure if it was capable with apple products, but it charged my iPod when I used it. My brother came upstairs and took my portable charger from me, so I went to go use my wall charger. The wall charger I have has always worked and it charges my mom's iPhone, so the problem I have isn't my charger. After I plugged my iPod in my charger, a message popped up saying "This accessory may not be supported". I was confused because this never has happened before, so I tried my portable charger after I got the message. The portable charger didn't charge my iPod anymore apparently after I tried my charger. All this happened the day after Christmas, so it's almost been a month without my iPod charging properly. My iPod does charge, but only when I plug it in halfway and am about to turn it all the way off. The only way I get it to charge is when I plug it in real fast as soon as I turn my iPod completely off. I've also restarted my iPod, cleaned out the charging area, asked people at stores that work with technology, and etc, so if someone could help me resolve this problem that would be legit because I use my iPod on a daily basis.

That message is usually due to a bad cable.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

IPod Touch 5th gen won't let me put songs on it?

Soo I bought a new iPod the other day and I tried downloading my purchased songs onto it from the iTunes on it and it said they were downloading....but when I go to my music nothing is there. I have tried doing it at least five times and nothing shows up. It also won't let me put songs from my iTunes on the computer on it. It just doesn't show up on my iPod. When I go on iTunes and plug in my iPod it says I have like over 400 songs on it...but like I said, when I go to music on my iPod...there's nothing. Has this happened to anyone else? Can anyone help?
Thanks!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPod Touch 5th Gen Won't Wi-Fi Sync

My iPod Touch 5th gen won't sync over wi-fi while the two other iPhones and one iPad in the house will. My iPod Touch 5th gen isn't even recognized in iTunes despite having "Sync with this iPod over wi-fi" checked. The "Sync Now" button is grayed out on my iPod as well. What's going on?

Maybe:
wifi sync not working after ios6 update: Apple Support Communities
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

Ipod touch 5th gen internal device error

Hi
I purchased an ipod touch 5th gen today and have had no luck getting my music onto it from itunes. Everytime I attempt to sync it either reads "internal device error" or "could not sync with this ipod as it was unable to be read from". I have tried restoring it twice with no luck. Help!

What happens when you try to restore?
Have yu tried another cable
Try on another computer to help determine if you have a computer or iPod problem
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

So i got the update on my ipod touch 5th gen and when i got it it asked me for my old itunes acount and password, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

so i got the update on my ipod touch 5th gen and i got asked me for my old itunes acount and password so i can get the back up from icloud, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

You need to recovery and use it. Sounds like you are running into:
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

I have numerous different apple products with the new lightening connector, all of which have broken or stopped working after just short periods of time, I have an iPhone 5C, and iPad mini and and iPod Touch 5th gen?

Hi, I have numerous different Apple products, an iphone 5c, iPad mini and iPod touch 5th gen.
I have had them all for only relatively short periods of time yet the lightning cable has stopped working on all of them?
On the touch, charging has stopped completely?
Is this a manufacturing issue with the new charging system?

Hi, yes I'm using the original apple cables.
This definitely isn't user error nor confined just to me, the devices are used by different people in the home.
On a quick sample around the office (survey of 7 people let me add) 4 of them said the cables had broken on them and had to be replaced.
Having also searched through the forums it appears this is a fairly widespread issue.
It's defo not user error!

IPod Touch 5th Gen. Music Library is screwed up

I have an iPod Touch 5th Gen. 32 GB that runs on IOS 8.1.2: One of the artists in my iPod library is categorized under two different letters but they are not even in the right order and the list navigator thing on the right with the letters isn't working it just skips from letter A to like letter P, which are also the letters that the artist I just mentioned is falling under. All the other artist in my library are in the right place and when I delete all the songs by that particular artist everything goes back to normal and the navigator starts working again. If anyone has any wisdom on this subject it would be greatly appreciated.

That is how it works now. Make a suggestion to Apple to fix it by going here:
http://www.apple.com/feedback/ipodtouch.html
For work around see:
https://discussions.apple.com/thread/5338621?start=90&tstart=0

My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES. Maybe this is because of the new release ios 8.1 where after the update it went recovery mode then i didn't restore, i set up a new ipod. What's wrong? Is ths bcoz of ios 8.1?

My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES.
Maybe this is because of the new release ios 8.1 where after the update it went
recovery mode then i didn't restore, i set up a new ipod.
What's wrong? Is ths bcoz of ios 8.1?

How do you do that
lllaass wrote:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

How can I unlock ipod touch 5th gen currently disabled and never sync'd with itunes

Basic situation. Ipod touch 5th gen. Passcode forgotten and tried too many times such that ipod is disabled and requested to connect to iTunes. Problem is that the ipod was never sync'd with iTunes so the connection fails. I've only owned it for 9 months or so. I know I can recover all my music through iTunes and my applications through the app store since all of my content was legally purchased. The problem is that I need to also recover my contacts and pictures since this is the only place they exist.
I have read about methods up to 4th generation where you can access a particular file on the device via computer and rename it to unlock the device. That would most likely allow me to then sync/backup via iTunes and recover my data. Problem is that I can only access the DCIM folder via windows manager and it contains no data. Perhaps there is a way to access the device a different way?
Is there a way with the 5th generation to either reset the lock (from disabled to locked with a 1 min wait for retry as an example) to allow me more opportunities to try other passcodes that I may have set (including mistypes etc) or to remove the passcode completely and let me set it to something I will write down this time?
Please do not reply with the standard apple responses of 'sync with itunes' or 'factory reset' and no, I did not sync with the icloud either (I tried but it was unsuccessful for some reason).
The answer doesn't even have to be a free one as I would be willing to pay for the solution if it were guaranteed to work. Since apple seems to want to charge for any type of support, even to ask a question, I am relying on the community for help. Thanks much.

You have to place the iPod in Recovery mode as Apple says and erase the device. It is a security feature.
or
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
There is not other way

TS1702 i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

The users guide says:
Spotlight searches the following:
Contacts—All content
Apps—Titles
Music—Names of songs, artists, and albums, and the titles of podcasts and videos
Podcasts—Titles
Videos—Titles
Audiobooks—Titles
Notes—Text of notes
Calendar (Events)—Event titles, invitees, locations, and notes
Mail—To, From, and Subject fields of all accounts (the text of messages isn’t searched)
Reminders—Titles
Messages—Names and text of messages
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsynce all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod touch 5th gen wont turn on!! Help!!

My ipod touch 5th gen wont turn on!! Help!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Problems after iOS 7.1.2 on Ipod Touch 5th Gen

At about 3 hours ago my Ipod Touch 5th Gen turned off on me. It came back on itself, so I accessed the lock screen correctly put my password in and thats where my problems started.
I put in the correct password it accepted it.
The screen then changed to my background screen colour.
Very quickly the screen went black and the apple logo came on (as if it was turning on)
I repeated the process again and I can not access my home screen or any of the apps. It repeats itself.
I've had all my apps crash on me ever since I downloaded the iOS 7.1.2 update.
On the lock screen I can still access the flash light and both cameras?
What I have tried:
Turning it on and off.
Charging it.
Plugging it into iTunes.
Reset where I hold the lock and home button.
Nothing works.
Its a 32gb Ipod touch 5th gen with about 6gb of storaged unused.
I haven't dropped it or done anything unusual.
At the time it crashed I was playing on Farmville 2 app. This app crashes alot could it have something to do with it?
Please someone help me, I've googled it and can't find any problem like mine on here!
I've only had it 7 months.
Thanks,
Nadia

Then do this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Need to get all the files, well music and video, from my ipod touch 5th gen to my itunes libary.

Need to get all the files, (well music and video), from my ipod touch 5th gen to my itunes libary. (So basically sync the other way to normal)
Laptop hard drive broke so had to buy a new one and obviously now need to sort out my itunes.
Did try downloading all my purchased stuff onto itunes but it has missed some things off, and there are some files I did not purchase from itunes so need a way of getting them back on there.
Sure this question has been asked a million times but can't find anything to help me on here so thought I'd ask.
-Did have a look at going onto the start menu and opening the hidden items thing but couldn't see any reference to ipod or device on it so wasn't sure how to do it that way.
-On itunes under my device when its connected, the section about manually restoring and backing up, would that help me? Because that says it will manually back up my ipod to my computer then could restore that back up, obviously I don't want to accidnetally get rid of everything on my ipod so didn't want to try that just in case without checking.
(And yes I have disabled auto sync to device when conncected!)
Can anyone help me please? Sorry if i've overcomplicated this!
Thanks:)
Chris

Backing up an iOS device will copy some data to a backup file within iTunes, but this excludes all media. You can also transfer iTunes Store purchases from the iDevice to iTunes but, without using a third-party tool, nothing else. As long as you do not sync the iPod with your new library, the media that's on it will remain ... for as long as it keeps functioning, is not lost, stolen, eaten by the dog, ...
You may also have an option to recover your previous library from your old laptop; as long as its hard drive isn't fried, a computer repair store or technician may be able to extract the drive, mount it in an external enclosure, and copy your data to another PC. Whatever you choose, there is no real alternative to having all your media on your computer, managed by iTunes, and regularly backed up to another device/location.

My iPod touch 5th gen isn't letting me play most of my music

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