My ipod touch 5th gen, keeps freezing whenever i put it on a dock

I recently bought the Ipod toouvh 5th gen. I got a dock for it but after about 5 minute of using it, it would make a weird noise and my screen would me frozen. This happened a couple times causing us to return the dock thinking that was the problem. I then bought another one and when I used it my ipod would freeze on a song that was playing for exactly 2 minutes and 30 seconds, but its working fine now. Should I be worried? What should I do?

First let's find out whether the prob is with with the iOS or with the hardware itself.
Try a simple restart (Hold Power+Home for 10 secs till the logo appears)
If the above fails, try a full restore. (Make a backup)

Similar Messages

  • IPod touch 5th Gen keeps freezing

    Yesterday I was using my iPod and it suddenly wouldn't turn on.  My Home button has been broken for at least 6 months, so I use the Sleep/Power button to turn the screen off and on.  Suddenly it wasn't responding.  Luckily, the iPod was almost dead so I let it die and that reset it.  Today, it has done it again.  I don't know where this is coming form but I use my iPod for most of my daily life, being on the movie most of my day and having to answer emails on the fly.  I do not know what to do to fix this.  I can't do a hard reset because of the lack of Home button.  This has happened once before, months ago.  Is it an iOS issue?  Or is it something else?  I can't afford to replace my iPod right now but it's well past the expiration date for the warranty.  Thank you!

    If you restored to factory settings/new iPod via iTunes and still the problem that indicates a hardware problem besides the Home button. Repair or replacement is required.
    If necessary
    Turn on without Home/Power Button

  • Brand-new iPod Touch 5th gen often freezes win7 while charging

    Hi,
    I've had a new iPod touch 5th gen for about two weeks now.
    I also have a laptop that runs Win7, that has had no problems whatsoever until now, and that has no problems when the iPod isn't plugged in.
    Here's what happens:
    I plug in the iPod Touch to update files and recharge the battery
    All goes well, iTunes sees iPod, battery's charging
    Lalala
    Bam! Some 15-30min later:
    Laptop freezes over.
    I have had to manually shut down the laptop more than a dozen times in a couple weeks now.
    The iPod is killing the laptop dead. Slowly, but surely, it's happening.
    I love my laptop. I NEED my laptop. I otherwise love the iPod too
    This happens whether the iPod is ejected, but still charging, or not; whether iTunes is on or not
    I unplug the iPod: nothing; laptop still dead.
    Sometimes, it happens when I change songs, as I simultaneously listen to the iPod while it charges.
    Other times, it happens while fiddling with playlists and tag infos in iTunes. (<-- I am particularly weary of this one, since, it seems to me, the iPod takes a few good seconds to access tag infos/change songs, much longer than, for instance, did my iPod Nano 5th gen, though, understandably, that one did not have an OS)
    Other times, it just happens suddenly, with no apparent cause other than that the iPod is plugged in.
    Could it be the cable? (any way to find that out without investing in a new cable? )
    The iPod runs iOS 6.1.3; the laptop runs iTunes 11.0.5.5.
    The laptop is equipped with a fairly new SSD, no HDD [does that matter?!]
    Any help/ideas to get these two to get along would be greatly appreciated !! Thanks.

    If yo mean the iPod freeze and does some things when charging. other users have experienced that problem. However. I have not seen a reply concerning the resolution.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • IPod touch 4th gen keeps freezing on random apps!!

    I do notable what to do. I have my 4th generation iPod touch(64gb) and I'm not allowed to do certain things on certain apps. For example every time I use "Tweegram" it freezes and then either I force reboot it or I reboots by itself 3 mins later. On "KiK" I can't search user names. On "Crackle" I can't get past the fort advertisement. Please help me. I tried deleting and re-downloading and it doesn't work. Every time I reboot it, it just does it again. I quit the apps and then reboot but I'm still encountering the same problems. HELP PLEASE.

    Try to set it up as new device, explained in this article:
    How to back up your data and set up as a new device

  • My iPod Touch 2nd gen keeps freezing up, how can I fix this? It will freeze for like a minute, then it goes back to normal, then in a few minutes it does it again.

    Question says it all.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    CAUTION
    Before you restore the iPod make sure that your iTunes library has the version of apps that are presently installed on your iPod. Many apps have been update and the update apps are not compatible with the 2G iPod. I would do that by deleting the apps from your iTunes library and then transfer them to iTunes. See:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer

  • IPod Touch 5th gen won't let me put songs on it?

    Soo I bought a new iPod the other day and I tried downloading my purchased songs onto it from the iTunes on it and it said they were downloading....but when I go to my music nothing is there. I have tried doing it at least five times and nothing shows up. It also won't let me put songs from my iTunes on the computer on it. It just doesn't show up on my iPod. When I go on iTunes and plug in my iPod it says I have like over 400 songs on it...but like I said, when I go to music on my iPod...there's nothing. Has this happened to anyone else? Can anyone help?
    Thanks!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

    Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

    B-rock, thanks for posting the above.  I actually have the same issue, running Windows XP and I don't have that backup location, \Application Data\Apple Computer\MobileSync\Backup\.  When I go to Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
    I have the latest update, 5.0.1 and I have the iPod Touch 3rd gen.
    I have tried removing itunes and all that is associated with it then reinstalling and keep getting the same message.  I've reset my ipod thinking that would help but still, no backup.
    In iTunes, Edit, Preference, Device there are no backups.
    What am I doing wrong, can you help? 
    Thank you!

  • I have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503

    i have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503 & 2502 errors. some apple software loaded, but it will not let me uninstall it from the machine. any thoughts, about how to get itunes to run on my machine?

    Try:
    Trouble installing iTunes or QuickTime for Windows
    Next try posting in the iTunes forum

  • My ipod touch 4th gen keeps on going to main menu screen whenever it likes what is that all about

    my ipod touch 4th gen keeps on going to main menu screen whenever it wants at randon just wondering whats up thanks!!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                 
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • Why does my ipod touch 5th gen not charge when plugged into my computer? (it keeps stuttering(lightning symbol next to bettery goes on and off literally every second))

    so I have my ipod touch 5th gen connect and the little lightning symbol, next to the battery on the top left, keeps flashing on and off every second. I don't know what to do and also it doesn't show up on iTunes.

    Hey Ed, Try trouble shooting 101. Do you have a different cable and/or charging device? If so, try the different cable first, then a different charging device. If the problem goes away, I'd say it's the cable, replace it. If with in 1 from date of purchase, Apple will replace for free if the cable is found to be defective. If the problem continues with a different cable or a different charging device, then the problem is with your iPod. With a strong light and a magnifying glass look in the iPod's charging port. Your looking for damage in and around the port. Is the port lose? (shouldn't be). Are pieces missing or damaged? Bent or damaged contact pins can do what you describe. Foreign debris, namely pocket lint or corrosion can also cause charging issues. If you see something like lint, try to blow it out, or if you must use a non-conductive probe, I find a round wooden toothpick works well to carefully remove the lint from the bottom of the port. Just be careful to not touch, bend or damage the gold contact pins on the long side of the port. Also make sure the locking pins on the short ends (looks like two silver bumps, one on each end) of the port are free to move. If you find corrosion, try plugging / unplugging about 12 times to clean the contacts off. If you must use a cotton swab cut to fit, with a drop of 91% isopropyl alcohol on it, you want it damp, not wet, then plug it in and out until the swab comes out clean. You will most likely need several swabs. If you find nothing physically wrong, then try resetting your iPod. If that does not work, restore from backup, last resort, make a backup then restore to new, a full factory restore. If issue continues see your Apple store and have it evaluated for a possible hardware issue. But start with a different or new cable. Good luck, Cheers.

  • I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via bluetooth whenever I try even though both shows that the devices are discoverable. I need help!

    I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via Bluetooth whenever I try even though both shows that the devices are discoverable. I also tried connecting them with my Bluetooth enabled laptop but it also didn't worked. Because of the Bluetooth not working I also can't enable airdrop.

    What model iPad?
    What model computer and OS version>
    AirDrop requires:
    What you need
    To share content with AirDrop, both people need one of these devices using iOS 7 or later, or a Mac with OS X Yosemite:
    iPhone 5 or later
    iPad (4th generation or later)
    iPad mini
    iPod touch (5th generation)
    You also need to turn on Wi-Fi and Bluetooth. If you want to share with your contacts, sign in to your iCloud account.
    Learn more about using AirDrop to share with people using a Mac with Yosemite.
    Use AirDrop to wirelessly share content - Apple Support
    System Requirements
    To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.
    In order to transfer files between a Mac and and an iPhone, iPad or iPod touch
    your iOS device needs to include a lightning connector
    your iOS device needs iOS 7 or later installed
    your Mac needs to be a 2012 or later model with OS X Yosemite installed
    Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network.
    To transfer files between two Mac computers, you need the Mac models listed below with Wi-Fi turned on and OS X Lion or later installed.
    MacBook Pro (Late 2008 or newer)*
    MacBook Air (Late 2010 or newer)
    MacBook (Late 2008 or newer)*
    iMac (Early 2009 or newer)
    Mac Mini (Mid 2010 or newer)
    Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
    *The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.
    For help identifying your Mac, choose About This Mac from the Apple menu. You can refer to the Apple Support website to find out if your iPhone, iPad or iPod Touch includes a lightning connector.
    Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support
    Otherwise you need an app to pair via BT one iOS device to another iOS device. There may be apps that allow pairing with a Mac computer. The iOS devioces do not have the BT profiles necessary natively to pair with a computer or another iOS device except for AirDrop

  • My daughter's ipod touch 5th gen is disabled with no wifi connection ..how do I restore it ? I have tried everything and Itunes keeps saying an error has occured

    My Ipod touch 5th gen has been disabled because I can't remember the passcode and has no wifi connection and when I plug it into itunes it says an error has occured. How do I fix it ?

    What error do you see when you connect it? This support document provides instructions on how to recover an iDevice that has been disabled because of a forgotten passcode. You need to restore the device. Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • My ipod touch 5th gen is a 32 gb and ive been playing gangstar vegas that ive purchased in the app store it keeps lagging like the visual gamplay is not smooth,I would like purchase more games even larger games if this continuesI willnt,warranty covered?

    Playing gangstar vegas on an ipod touch 5th gen always lagging and the graphics are not smooth sometimes the ipod is too like when typing it will show the letter a second after i touched it,i will not purchase other apps if this continues will this problem be covered by the warranty

    Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory.
    Next as necessary:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
      - Restore to factory settings/new iOS device.            

  • IPod Touch 5th gen no longer working with Mini stereo...

    I have an 'entertainment pack' in my Mini that allows me to connect my iPod Touch 5th gen to the car stereo (via USB & aux in cables) to both listen to it and scroll through my music through the stereo interface. I have had a few problems before with it not connecting but these usually resolved themselves within a day or so and I think were more to do with my lightning to 30 pin adapter than my actual iPod. However, since I installed the latest ios7 update a couple of days ago I cannot get it to work at all and keep getting a message saying 'this accessory is not supported' when I plug the iPod into my car. Any suggestions on how I can resolve this?

    Try another adopter, a genuine Apple one
    Next:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                  
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: Back up and restore your iOS device with iCloud or iTunes
      - Restore to factory settings/new iOS device.            
    Sometimes an iOS update breaks compatibility and you will have to wait for an update to either the car system or to the iPod

  • Why does my Ipod touch 5th gen not sync podcasts with my Windows Itunes? Both are up to date with versions.

    I didn't see this asked so sorry if this is a duplicate question.
    In Itunes (it is the most recent version for windows available as of 2/12/2014) all my podcasts are showing they have downlaoded to my PC. They don't have the little cloud next to them. I sync my Ipod touch 5th gen. The sync shows everything was synced. I look at the "Whats on this ipod" tab and they are listed. But when I disconnect the ipod via the "eject" icon on the Ipod button in itunes and look at the podcasts they still show as not downloaded (greyed out and if wifi is turned on the little cloud is next to them ).
    So whats going on? I had this issue with my ipod touch 4th gen as well and though it was because the podcast app stopped upgrading but the itunes on windwos did. But the syncing of the podcasts are even worse with the 5th gen then they were with the 4th gen.
    I typically don't have wifi turned on since I want to sync the ipod via itunes. So I have a central place to keep the old podcasts without having to take space on the ipod itself. I saw some references to the downloading of podacasts are done only via wifi, but that just didn't make sense. Why be able to sync Itunes if they are just going to turn around and make you do the same on the device?
    Any ideas? Suggestions?
    Thanks for the help in advance.

    Maybe:
    "Waiting for changes to be applied": Apple Support Communities
    Also I requested that your email address be deleted. Personal responses are not given in this forum

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