My iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
Regards.

Similar Messages

  • Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do?

    Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do? I did not drop it in water.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My ipod touch 4th generation showed white screen

    My ipod touch 4 has thrown on ground involuntarily. And then it showed all white on screen, i tried to hold ON/OFF SLEEP/WAKE to restart it until Apple logo appears. But it still shows white screen. I really don't know how to do, please help me to fix it. Thanks!!!!!!

    If it did not work, you'll have to get it serviced. Dropping an ipod is not covered by your warranty.
    Out-of-Warranty Service: If your iPod requires service for any other hardware failure that is determined by Apple to be repairable, Apple will service your iPod for the Out-of-Warranty Repair Service fee.
    If you want to set up your iPod for the Out-of-warranty service, we recommend that you take your iPod to a local Apple Authorised Service Provider, where available. Alternatively, you can contactApple Technical Support
    copied from Apple - Support - Service Answer Center

  • HT1430 Ipod touch (5th generation) w/ lines across the screen - now dead.

    My son's Ipod touch (5th generation) had lines across the screen. I turned it off using the home + on/off button reset, but the apple never came back on. Now it seems to be dead. Not dropped, not completely drained, no water damage. Just dead. Any ideas?
    I have also tried plugging it into my Macbook Pro, and iTunes does not find it.
    ITunes is up to date.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • I have an iPod touch 5th generation.the only way to transfer music was connecting to iCloud. I am presently un connected and deleted backups to iCould yet device is not recognized by windows. Help!

    Ipod touch 5th generation had to be backed up to itunes to transfer data from old iPod.Itunes backup deleted and no longer used now no longer able to be recognize my new iPod on windows or itunes. HELP.

    http://support.apple.com/kb/TS1369
    http://support.apple.com/kb/TS1538
    Peace, Clyde

  • My iPod touch 5th generation isn't working. I plugged it in last night to charge and now its not turning on or responding to anything.

    My iPod touch 5th generation isn't working. I plugged it in last night to charge and now its not turning on or responding to anything.  It used to do this thing where it would freeze when it was 100% charged and plugged in and I was using it.  I'd just unplug it, restart it (home button and top button) and then it would be fine.  That had happened like 5 hours prior to me plugging it in again and then it going totally blank.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod touch 5th generation battery indicator does not update when being charged (Updated to iOS 8)

    Note that the iPod touch 5th generation was updated to iOS 8. When I connect my charger to my iPod touch, for the first time, the battery indicator does not update when connected to a power source. Instead of being charged, it says that the battery is being depleted. Please fix this issue. Thank you!

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I have an iPod Touch 5th generation and all of a sudden it started freezing on the lock screen.

    I have an iPod Touch 5th generation that I've had since Christmas 2012 and suddenly today (June 27) when I tried opening one of my apps it froze and then shut the app down. At first I thought it was the app, but then it started happening to Safari and my Photos app. By time I had gotten to work when I slid the bar over to unlock it, it froze and wouldn't do anything. I had tried turning it off, holding the lock button down and sliding the power off slide, but the screen went black instead of turning off. Every few minutes it would suddenly light back up on the lock screen but wouldn't do anything after I slid the thing to unlock it. Sometimes it would seem to turn itself back on (even though I wasn't aware it had turned off, the apple logo never showed up) from black to the loading page (black screen with little circle thing lighting up to show it's loading) to the lock screen which wouldn't do anything. The time is constantly on track and the wifi connectivity icon on the top bar even shows when there's wifi, I just can't do anything with it. I could double tap the Home button and the music bar would show up and the volume level would change through me touching the screen and through the volume buttons on the side, but it wouldn't play anything. I also can hold the Home button and Siri shows up but then I can't actually speak anything to it.
    I've managed to connect it to my computer and back it up to iCloud and on my computer and am trying to restore it right now, but I would like to know what's wrong with it. I've had it for about 7 months and have never had any issues with it like this before.

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    If your iPod is defective and not abused Apple will exchange it at no cost.
    Apple Retail Store - Genius Bar

  • The head phone jack on my brand new iPod touch 5th generation is not working properly

    The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar

  • Please Help Me. iPod Touch 5th generation will not download music from itunes

    My son has an IPod touch 5th generation that he got for Christmas (3 months old :(!  All of a sudden if he is on iTunes and buys a song it won't download. It will say its already been purchased but its not in downloads.  I have soft reset and now finally did the erase all data and settings.  When it started up and i signed into icloud everything started downloading but the music.  If I go into the iTunes app and hit purchased music I can see all the music but when I go to hit specific artists it sits and loads (circle is circling) and won't show me the individual song titles.  I'm sick to my stomach that the iPod is not fixable because I can't afford to buy my son a new one and I haven't finished paying this one off.  Can anyone help me please?   I can add music from iTunes on my computer directly to the iPod when plugged in. So I am assuming this means something is wrong with iPod.    Any help will be appreciated.  Thank you.

    First, don't obsess over it.  If, in fact, there is something wrong with the iPod, it's still in warranty.  Now, I don't know for certain what will fix this for you but here are some suggestions, beginning with one that's quick and easy.
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • IPod touch 5th generation does not recharge

    My new iPod touch 5th generation, using iOS 6.0.1, is just over 1 month old and today it will not recharge anymore.
    When I plug teh iPod into an outlet to recharge it no longer makes the "connection" sound and the battery icon does not change to the lightening bolt.
    When the iPod is OFF and then plugged in, iPod turns on, but makes no sound and the battery icon does not change to the lightening bolt.
    Also, NOW, when I plug it into my MacBook, a window appeara that says the USB has been disabled because a device was drawing too much power.
    When I plug my iPod 4th generation (also using iOS 6.0.1) into my MacBook, there is no problem with the USB or charging with the same adapter.
    The few hours before now . . . when plugged in to recharge . . .
    sometimes iPod made the sound as I unplugged it, but it had not charged
    sometimes iPod made the sound the moment it was plugged in and the lightening bolt appeared, but only for a second, then lightening bolt disappeared.
    sometimes iPod made the sound and showed the lightening bolt and started to recharge, but then made the sound, lightening bolt disappeared, and iPod stopped recharging (without any contact to iPod during the recharge)
    sometimes iPod made the sound, showed the lightening bolt, and started to recharge,but then during the charge it would make the sound a few times, but when I checked iPod was still recharging, or had finished the charge to 100% (also without any contact to iPod during the recharge)
    Any advice???

    Thanks IIIaass,
    I got your message just after returning home from an Apple Reseller / authorized Apple service provider (Taiwan has NO Apple stores, and only resellers and authorized Apple service providers which have a wide range of levels of customer service, most well below USA Apple standards).
    It did turn out that my "Lightening cable" was defective . . . I also had found many others have this problem through searching online . . . it seems strange that I could not find this information through the Apple website, trouble shooting, or community discussions.
    Anyhow, of course, since I was not at an official Apple Store or dealing with an Apple service employee, they were not happy to help me, and they did not want to give me a new "Lightening cord" for my 40-day old iPod with AppleCare.   Eventually they decided to replace my cord, but it was not a pleasant experience.
    I don't know why there is no Apple store in Taiwan . . . there are Apple resellers everywhere and the producta are very popular here.
    Again, thanks for the information and the interesting article about the "Lightening cables".

  • If my ipod touch 5th generation headphone port is no longer repairable then will apple repair it for me, and for what cost if the warranty has not ended yet.

    i got an apple ipod touch 5th generation at christman 2012, and sadly after a year of constant use one of my headphone jacks got stuck in the port, so i finally got it out but realised that my headphone port looked damaged, i tried listenining to music but it didnt work,
    the worranty is almost out i fear, i would like to know if it can be repaired at apple and if so how much please reply soon or i might have to pay a very expensive price, 
    ipod touch 5th generation 64gb

    - Make an appointment at the Genius Bar of an Apple store and find out if it is covered by the warranty. Sometimes/frequenlty your damage is cased by abuse.operator error/accidental damage which is not covered by the warranty.
      Apple Retail Store - Genius Bar
    If not covered by warranty:
    Apple will exchange your iPod for a refurbished one for $88 for 16 GB 5G and $149 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • My Ipod touch 5th generation 32gb had been stolen

    My Ipod touch 5th generation 32gb had been stolen, how do I report to apple so they can not use it again. Thank you for all, Javier Rodriguez Gauxax.

    You do not report it to Apple at all.
    Like any manufacturer, they can do nothing at all.
    Report it to the police and change your passwords.

  • Where can i get my ipod touch 5th generation screen replaced for, like, $50 to $60 dollars?

    where can i get my ipod touch 5th generation screen replaced for, like, $50 to $60 dollars? I broke it a few days ago and so far havent been able to find a place to repair it. Also,it would be best if the place was online, because live in a small town with virtually no places to get this done. If you could help that would be sooo amazing! Thank you!

    We can not advise you on getting unauthorized service for your iPod.
    Keep in mind that Apple does NOT sell parts
    The only possible sources for parts if you have it done by someone other than Apple are:
    Stolen parts
    Counterfeit parts
    Salvaged parts

  • E IPOD touch 5th gGoPro Hero 4 is not supported by the iPod touch 5th generation

    why is the iPod touch 5th generation not able to handle LTP streaming for Go Pro Hero4, the iPhone 5s does!!!
    I don't know in which category it belongs..............

    The app
    https://itunes.apple.com/us/app/livestream/id493086499?mt=8
    says
    Now supports live strea-ming from GoPro Hero® cameras via your iPhone 4G connection (including a feature to lock the screen so that you can leave your iPhone in your pocket while strea-ming).
    The iPod does not have a cellular connection.
    For more info contact GoPro.

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