My iPod touch 5th generation iPod computer cable isn't downloading my photos and videos onto my laptop.... whats the problem ?

My iPod touch 5th generation iPod>computer cable isn't downloading my photos and videos onto my laptop.... whats the problem ?

Are you doing this?
iOS: Importing personal photos and videos from iOS devices to your computer
Does iTunes see the iPod?
Did it work before?
The instructions for photos/videos in the iPod's Camera Roll album.

Similar Messages

  • Can I get my front camera working? On my iPod touch 5th generation 16gb? As I've reset it all and it still isn't working.

    Can I get my front camera working? On my iPod touch 5th generation 16gb? As I've reset it all and it still isn't working.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • My iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
    There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
    Regards.

  • My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?

    My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?

    If you mean the headphones work but the speaker does not:
    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • I have an iPOD touch 5th generation that doesnt turn on, doesnt charge or anything. seems to be dead, as if the battery is done. any input?...

    I have no way of getting any specs, version numbers or operating systems. It is my daughters iPod 5th generation and it will not turn on or charge. I have tried to charge it from a lightning wall adapter as well as the usb adapter directly to my computer usb outlet witch is where it has been for about an hour now and I still have nothing...Any ideas.?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Has anyone else has seen this problem with their iPod touch 5th Generation with iOS 7.0.4. My screen started making flashing white lines across the screen, then went dim, then pixeled with purples

    The ipod will show flashing white lines across the screen, going down, it then does somthing where the screen will dim down but its not like when the backlight goes on and its about to lock. It dims the background of your ipod and the icons and letters kind of all look defined. Then the ipod gets all pixelized and it has big boxes on pixels and its all differnt colors like purples and greens, red, etc. then it turns right off and restarts itself less than 5 seconds later. These things happen really fast but when it does it's really weird. It first happened 3 times in a row, Its still continuing to happen but i can manually turn off my ipod by holding the lock button down and not even 30 seconds later it's like its possessed and it turns on by itself. I talked to somone on appel and they told me to back it up and restore it. I restored it and as soon as the process ended and tuirned on like a brand new ipod and like clockwork the glitch happened instantly. It did it a couple of times throughout the night and i kept having to watch it so i can keep turning it off manually because it continues to turn on by itself. I talked to 3 different people on Apple Support and they couldnt even find an answer for me. It's so weird.

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    Also,
    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • Ipod Touch 5th generation will not turn back on (won't recharge, and is not recognizable on computer)

    I recently bought my new ipod touch 5th gen, and was playing it (browsing on an app) until it randomly shut down without any warning or anything. I thought maybe the battery was low, but I was sure that my battery life was half way and also that it did not give me the "20% low battery" warning. I plugged in my ipod into my recharger just to be sure, but it would not recharge, the screen did not start back up. It stayed pitch black. I tried plugging it into my laptop, still the same thing happened. Furthermore, my laptop did not even recongise it at all. I'm not sure what is wrong with it. I even left my ipod plugged in for some time now, and still it appears to have the same pitch black screen.
    Please help, thank you. I appreciate it!

    Try charging the ipod touch on a wall charger and make sure the outlet is working. And leave it there for 10 minutes.
    Or try holding the power and home until apple logo appears.

  • I just yesterday purchased an iPhone. I was transferring photos and using my iPod touch 4th generation. I used it this morning perfectly fine and right now I clicked on the screen and it took me back to the very beginning start up. Can I get my photos bak

    I just purchased an iPhone, I was using my iPod touch 4generation to send pictures to my new phone. Everything was working perfectly. This morning as well I used my iPod to listen to music. By the end of the night I hit the home button on my iPod only to see it on the start up page (the one when you first activate your iPod) Is there any way I can get those photos back From my iPod some how! I do now have iCloud nor did I save anything to iTunes cause they were just photos on my iPod. Help please..

    You said " I was using my iPod touch 4generation to send pictures to my new phone." Just what did yo do?
    - If they are in an iPod backup then restore from that backup. Go to iTunes>Preverences>Version and look to see if y have a bavkup of the iPod. See the restore topic of:
    iOS: How to back up
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer N/a since that is part of iCloud
    - Maybe via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official

  • IPod touch 5th generation deleted over 2000 of my songs

    Hi. I rarely resort to forums like this to fix a problem but I can't seem to find anyone who's had the same issue.
    Today I connected my iPod touch 5th generation to my Windows 8.1 PC to sync some songs onto it. I ripped some of them from a CD, others I got from Home Sharing with my brother. I tried to sync 12 songs to my iPod. At first, it looked like 8 of them had synced correctly, not greyed out or empty bubbles. I tried to add the rest and they refused to sync. All the songs from Home Sharing refused to sync to my iPod.
    I tried something I normally try after an issue like this occurs - I select all the songs I've downloaded/ripped/gotten from homeshare and right click and select Create MP3 Version. I have my import settings as MP3 because I have other devices that also use my ripped music. I deleted the original versions after the new copies were made and moved them to recycle bin. Deleted the greyed out songs from my iPod and all the ones i'm trying to resync, and put the new versions on. It got stuck on syncing for about 20 minutes, making me late for something so I canceled the sync, ejected it, and unplugged it.
    Got into my car, plugged my iPod into the AUX cable on my stereo, and my iPod started skipping all of the songs I had put on. I tried another playlist to see if it was corrupted music files, and it does this for nearly every song on my iPod. I have a 64GB iPod touch, with over half the space still empty. 3760 songs. I put my iPod on shuffle to see if it would play anything, and it quickly skips about a hundred songs at a time, whether play or pause is selected, and won't stop till it gets to a song that decides it wants to play. I plugged it into my computer when I got back, and it tried to put 670-something songs back on my iPod, so I figure hey maybe it'll fix itself. Nope. Now when I open up my music app on my iPod it says I have 909 songs, and it won't sync new songs to it. I have tried soft resets. I take care of this iPod. Never dropped it, dented it, or anything. No damage of any kind this iPod is my baby. It is just freshly out of warranty and I also have music on here from multiple computers as we have 4 computers in my house and my old laptop which no longer functions due to a hardware error and there are some gaps between my iPod library and my iTunes library, so I haven't tried to restore it yet because I'm trying to save my music. At this point I feel a restore from backup is my best option.
    Does anyone have any idea what could be causing this?
    -Cassi

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears. Done
    - Unsync/delete all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             

  • Ipod Touch 5th generation sync issues over storage

    Hi
    I have a 64GB ipod touch 5th generation ipod touch. It (and itunes) has the latest software.
    The issue is that I am trying to sync my music (I have bought new songs and changed playlists) and itunes states there isnt enough space on ipod touch. However, my music collection, and the ipod own storage suggests that the music only takes 50% of the available storage.
    I am the point of jacking in the ipod touch now as this is a regular occurrence.
    Any help on overcoming this is appreciated.
    Lee

    - First verify you have the right items checked to syn so that you are not syncing more than you think
    - Next
    Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
    Come back with the results.
    An "other" larger than about 1 1/2 GB indicates corrupted files.
    What is the Other on my iPhone and How to Remove It
    What is "Other" and What Can I Do About It?
    Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
    To restore from backup see:
    iOS: How to back up
    To restore to factory settings/new iPod see:
      iTunes: Restoring iOS software

  • IPod touch 5th generation battery drained and restored after app is closed

    I got my iPod Touch 5th generation about a year ago. I noticed it has since had an issue on the battery life that I thought was common so I did not do anything about it.
    The issue my iPod has is that whenever I use an app that requires immense energy to function, the battery drains real quick. But after I closed the app, the battery life fills up again like it has only used a little.  Video recording especially drains the battery the most where after 10 minutes of recording, it pops up saying 20% battery left from fully charged and at one point it even shuts down itself. But when it was turned on, the battery life is still around 75%. Before it runs on iOS 8, the issue is more apparent although it still exist now with the latest update.
    I did not know until just recently that I found out it is a big issue where I could not have a video recording that can last longer than 10 minutes or so. Is there anything I could do to solve this? Are there anyone else out there that has this sort of issue?

    Hey Leowjowee-
    I'm really sorry if I'm about to state the obvious, but have you tried fully resetting the iPod touch and setting it up like it's brand new?
    It's a crappy answer, but sometimes these are device specific issues, and other times, it can happen just because the kinks haven't been worked out of a new upgrade. I work in consumer IT, and the first thing I would suggest to a client with this issue (especially after an upgrade from one version of the operating system to another), would be to restore (reset the iPod to factory specs) the iPod touch, set it up like the day I bought it, only with the upgraded operating system, and see if there's still an issue. Sometimes, doing an upgrade like you probably did to get from iOS 7 to iOS 8, where it keeps all your previous settings from the last operating system, can cause bugs in the new code.
    Here's instructions for a reset: http://support.apple.com/en-us/HT201252
    Keep in mind that this will completely erase any content you have on the iPod touch, so be careful to make sure you have a backup of the device before you do anything. You can back up your device to iCloud or your computer with these instructions:  http://support.apple.com/en-us/HT203977
    iOS 8 is brand new, and I'm sure Apple is working out the bugs - but these things happen...

  • Ipod touch (5th generation) won't sync all selected music in itunes.

    ipod touch (5th generation) won't sync all selected music in itunes version 12.0.1.  Under the summary tab, I've selected "Sync only checked songs and videos."  In the music tab, I've selected the various albums and artists I want.  I click on "sync," and some albums sync, others do not.  Often, only some tracks of the selected albums sync.  Additionally, some albums sync that I haven't even selected.  My computer's operating system is Windows 8.1.  Please help - thank you!

    Providing the songs play OK in iTunes on the computer and you do not have any Restrictions set that wold prevent syncing those songs (Settings>General>Restrictions; iTunes purchases only)
    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • Full automatic Itunes synchronization impossible for a brand new Ipod touch 5th generation

    Hey all,
    I bought a brand new Ipod Touch 5th generation which won't synchronize my whole music library through Itunes (very latest version of the app).
    The ipod runs IOS8 and the mac mini runs Yosemite latest version.
    I already had issue synchronizing music the very 1st day I had the Ipod touch. As a result, went back to the Apple store for changing it for another device, thinking the Ipod was faulty, which Apple accepted and changed my device for a brand new one.
    Since then, still unable to synchronize the full music library through itunes. I performed several full resets both on the mac mini and of the Ipod touch with no success. The synchronization seems to run fully normally with no warning pop up saying it failed or whatsoever and the sync process is very very long. But once done, my Ipod remains empty with no data at all.
    The weird thing is that Photos are fully synchronized with no issue at all.
    I contacted the Apple assistance who argued that my music library might be faulty and have corrupted files in it. So I cleaned it up, suppressing some files I had in double etc.
    BUT still, no success, I had to go through the entire library to sync manually, but even then, I was able to have on the device, only half of the library, i.e. around 25 go. once the ipod display 25 to 30 gb remaining, it won't sync no more files.
    Although I cleaned up the entire library and reset both devices hundreds of times, I have no clue why even manually, I'm completely unable to have my whole library automatically sync.
    I spent hours on the phone with Apple assistance to get some help with no success so far. I even re-installed Itunes completely, still without any result at all.
    I was only able to upload on the Ipod only half of the music library, and there are still 25 to 30 GB space remaining on the ipod and 20GB of music to be uploaded.
    The automatic sync process always fails any time I try to run it, except for the photos, books etc.
    I must say I also have an 160 GB Ipod classic with which I never had any problem so far, and which fully sync my whole library with no issue at all.
    I read on the internet that some other users of IOS8 are accountering the same issue with itunes.
    COULD SOMEBODY PLEASE HELP, I'M DESPERATE, given the price of the Ipod I really do regret I bought something that does not work properly. Quite disappointed

    Yes the system just keep sync as everything is normal, but then no song is actually uploaded to the ipod.
    And the remaining space bar shows the ipod's empty.
    the automated process will just keep sync as if normal and the last step saying 'applying the modifications" just keep going on and never ends.
    I was only able to upload manually half of the albums, all songs comes from different sources; ripped from CD for great part, but also downloaded from the internet from trusted websites.
    All songs play normally through Itunes on the Mac Mini.
    But then when trying to sync the whole library automatically, nothing happens and I only get tags of the different albums, as if there, but actually it won't play none and the Ipod player just keep skipping as if no musical data is there.

  • I have an ipod touch 5th generation and it won't cut on. I've had it about a year and the home button doesn't work, How do I fix it?

    How do I fix my ipod?

    It is an ipod touch 5th generation. I've had it about a year and the home button doesn't work. Right now it doesn't want to turn on.

  • HT4363 Ipod touch 5th generation plays only audio of videos

    Hi,
    My new Ipod touch 5th generation that was released in October  2012 does not play video images in tv through Apple tv. It plays the audio of the video, but no images. How can I get it to play you tube videos with images? My Ipad has no problem connecting with the Apple tv and videos play without an issue. Help please!!
    Regards

    Agreed, but the dents are extremely minor, its not like the entire case is cracked and its coming off, or the screens broken. It's just a slight chip. And ispite it being so minor they have declined the replacement.

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