My iPod Touch 5th generation is in recovery mode, and my iPod won't connect to iTunes so I can restore it, any ideas on how to fix it?

Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these program
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and                         
RecBoot tip
For MAC or PC       
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer                 
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar              

Similar Messages

  • HT5654 my ipod touch 5th generation is in recovery mode, before when i would plug it in to charge the apple logo would appear nd then go away nd just repeat doing that, then wen i connected it to my laptop it said i need to restore it but it doesnt restor

    my ipod is in recovery mode and i says it can not be restored beacuse of error (21) DX Help me!!

    I suggest try getting it back to your stock iOS and forget about jailbreaking.
    http://support.apple.com/kb/TS1538
    Try a manual install (using DFU Mode), as outlined in the link below.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Hi, My Ipod Touch 5th Gen stuck on recovery mode, i tried to download the update using itunes many times, after downloading the update it doesn't work PLEASE HELP!

    Please Help guyz.

    how will i restore my ipod??? the update wont work, i tried it many time after downloading nothings happen, is it because my ipod was jailbroken?? should i go to mac center?? coz my ipod have warranty!!

  • My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

    Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?

    Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.

  • HT201365 my daughters ipod touch 5th generation screen is stuck.  It reads IPOD Disabled connect to itunes

    My daughters ipod touch 5th generation screen is stuck.  It reads IPOD Disabled connect to itunes.  HELP!

    Have you considered connecting it to her computer running iTunes? That would seem to be the logical first thing to try...
    It's in recovery mode because someone incorrectly attempted to enter the passcode too many times. It must be restored using iTunes.

  • My ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    Get it fixed then, make an appointment with the Apple genius bar.

  • I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via bluetooth whenever I try even though both shows that the devices are discoverable. I need help!

    I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via Bluetooth whenever I try even though both shows that the devices are discoverable. I also tried connecting them with my Bluetooth enabled laptop but it also didn't worked. Because of the Bluetooth not working I also can't enable airdrop.

    What model iPad?
    What model computer and OS version>
    AirDrop requires:
    What you need
    To share content with AirDrop, both people need one of these devices using iOS 7 or later, or a Mac with OS X Yosemite:
    iPhone 5 or later
    iPad (4th generation or later)
    iPad mini
    iPod touch (5th generation)
    You also need to turn on Wi-Fi and Bluetooth. If you want to share with your contacts, sign in to your iCloud account.
    Learn more about using AirDrop to share with people using a Mac with Yosemite.
    Use AirDrop to wirelessly share content - Apple Support
    System Requirements
    To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.
    In order to transfer files between a Mac and and an iPhone, iPad or iPod touch
    your iOS device needs to include a lightning connector
    your iOS device needs iOS 7 or later installed
    your Mac needs to be a 2012 or later model with OS X Yosemite installed
    Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network.
    To transfer files between two Mac computers, you need the Mac models listed below with Wi-Fi turned on and OS X Lion or later installed.
    MacBook Pro (Late 2008 or newer)*
    MacBook Air (Late 2010 or newer)
    MacBook (Late 2008 or newer)*
    iMac (Early 2009 or newer)
    Mac Mini (Mid 2010 or newer)
    Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
    *The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.
    For help identifying your Mac, choose About This Mac from the Apple menu. You can refer to the Apple Support website to find out if your iPhone, iPad or iPod Touch includes a lightning connector.
    Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support
    Otherwise you need an app to pair via BT one iOS device to another iOS device. There may be apps that allow pairing with a Mac computer. The iOS devioces do not have the BT profiles necessary natively to pair with a computer or another iOS device except for AirDrop

  • My ipod touch 4 is stuck in recovery mode and i do not know what to do help me

    my ipod touch 4 is stuck in recovery mode and i do not know what to do help me

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • My ipod touch 4 gen is in recovery mode and i dont know how to get out of it,i tried everything like hold the home and top button at the same time. All it did what g to the apple logo and went back to recovery mode any help?

    My ipod touch 4 gen is in recovery mode and i dont know how to get out of it,i tried everything like hold the home and top button at the same time. All it did what g to the apple logo and went back to recovery mode any help?

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    kevinpowell1 wrote:
    how can i get it out of recovery mode?
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • On my PC, in I-Tunes, my iPod (touch) button disappears every time I try to sync or update.  Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?

    On my PC, in I-Tunes, the iPod (touch) button disappears every time I try to sync or update.  Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?  Better yet, how to keep the ipod button on screen when itunes is open and the ipod is connected?

    - Have you tried another USB port and cable?
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

  • I have an iPod 2nd gen. that keeps having an error code 9 when trying to restore. Any ideas on how to fix?

    I have an iPod 2nd gen that keeps having an error code 9 when trying to restore. Any ideas on how to fix?

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • IPod touch 5th generation stuck on headphone mode.

    Last night I dropped my iPod touch 5th generation in a hot tub. I quickly got out and dried it off. I thought it was fine but, this morning I noticed that even when the headphones weren't plugged in it was on headphone mode. It wouldn't play music of sound. What do I do?

    Hey Rissa4700, You dried off the outside, but your problem is the water on the inside of your iPod, causing shorts. If not to late, but you have been trying to use while it is still wet, attempt to dry your iPod out. Leave it off, do not use or attempt to charge. Place it in a bag of uncooked rice for 7 days, change the rice every couple of days. After drying, attempt to turn on, you may need to charge for 30 minutes. If your iPod does not turn on, attempt to Reset, by pressing and holding the power and home buttons together until the Apple logo appears, (about 10 seconds) then release both buttons. May need to repeat this step. If that does not work try connecting with your computer and Restore from Backup, if no joy, Restore to New. Last resort, try DFU recovery mode if all else fails. If your iPod still will not work, contact Apple about an out of warranty replacement, this will cost you money, but it's cheaper than new.
    If you get the iPod to turn on, try the speaker and headphones, do you get sound? If all works as it should, the first thing you want to do is make a full set of backups of all the stuff on this iPod to your computer. The funny thing about water damage is it may work just fine, and it may quit without warning, you never know. If the sound only works when headphones are plugged in, the switch inside the headphone port may be stuck open. Try quickly plugging / unplugging the headphone jack about 12 times to free the switch. May have to repeat this step. And just be clear after you do all this your iPod may never work again. Good luck. Cheers.

  • I have an ipod touch 5th generation, bought a new laptop and authorised it. when i try to sync it says it's not possible because there isn't enough space to hold everything in the itunes library.it won't give me the option of choosing what i want to sync.

    I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???

    Hello, peppertwist. 
    Thank you for visiting Apple Support Communities. 
    When receiving the not enough space alert, he is the best article to go through. 
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
    Cheers,
    Jason H. 

  • What do you do when your iPod touch 5th generation will not turn on, and it isn't in recovery mode?

    Today, my iPod touch 5th gen wasn't turning on, but during school earlier today it was working just fine. When I got on the bus, it wouldn't turn on? I got home and I plugged it into the charger and tried to see if it would turn on that way, nope. Also, there would be no way for it to be in recovery mode, because of the fact that the home button is pushed in and wont work. I've had my iPod for 2 years, is it just old and decided to give out?

    See this previous discussion
    Turn on without Home/Power Button

  • IPod Nano 5th Generation Stuck in Recovery Mode even after Restore.

    Hello,
    I have an iPod Nano 5th generation (model number A1320) that I would like to completly restore to working condition.
    Currently it is stuck in "recovery mode".
    I have followed the steps given by Apple here on a Microsoft Windows system with the latest Apple iTunes software but after step 9 I am back to "recovery" mode where I am given the option of performing the restore process all over again.
    How can I restore this iPod Nano?
    Thank you.

    Hello tmason101,
    Thanks for the question. After reviewing your post, it sounds like you can't restore the iPhone. I would recommend that you read this article, it may be able to help the issue.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

Maybe you are looking for