My iPod Touch 5th Generation is severely cracked

I shattered my screen even though it was in an otterbox case. I was wondering where I could take it or send it off to and how much it would cost to get it fixed. Also, would I get to keep my same iPod but with a new screen or would I have to get a replacement iPod

Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

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Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?

Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Cracked Ipod touch 5th generation. Although it still works. How do i trade it in for a refurbished one?

CRACKED IPOD 5
I bought an ipod touch 5th generation around A year ago. Now it has cracked. The crack is not that big but still noticebal. But the Ipod still works perfectly, but it still bothers me that theres a crack on the glass. I read online that apple can trade it for a refurished ipod. But i dont have a warranty or i dont have any of the stuff anymore. Just the charger and the ipod. I lost the box and headphones because ive had it for awhile now. And i tend to lose things. So is there still away for me to trade it in or get it repaired from apple? If you have any information for me that could help me IF YOU HAVE A SOLUTION NOTIFY ME ASAP.
<Email Edited by Host>

Do not post your personal emails on a public user forum for your own privacy.
Book an appointment at an Apple Store and ask them if you could get an out of warranty service. Apple do not repair devices they replace them so for a price due to accidental damage they may replace your iPod.
If you do not wish to go to an Apple Store then give them a call and see if you have postage service options for a replacement in your country/region. Follow the link below for the number in your country:
http://support.apple.com/kb/HE57

Full automatic Itunes synchronization impossible for a brand new Ipod touch 5th generation

Hey all,
I bought a brand new Ipod Touch 5th generation which won't synchronize my whole music library through Itunes (very latest version of the app).
The ipod runs IOS8 and the mac mini runs Yosemite latest version.
I already had issue synchronizing music the very 1st day I had the Ipod touch. As a result, went back to the Apple store for changing it for another device, thinking the Ipod was faulty, which Apple accepted and changed my device for a brand new one.
Since then, still unable to synchronize the full music library through itunes. I performed several full resets both on the mac mini and of the Ipod touch with no success. The synchronization seems to run fully normally with no warning pop up saying it failed or whatsoever and the sync process is very very long. But once done, my Ipod remains empty with no data at all.
The weird thing is that Photos are fully synchronized with no issue at all.
I contacted the Apple assistance who argued that my music library might be faulty and have corrupted files in it. So I cleaned it up, suppressing some files I had in double etc.
BUT still, no success, I had to go through the entire library to sync manually, but even then, I was able to have on the device, only half of the library, i.e. around 25 go. once the ipod display 25 to 30 gb remaining, it won't sync no more files.
Although I cleaned up the entire library and reset both devices hundreds of times, I have no clue why even manually, I'm completely unable to have my whole library automatically sync.
I spent hours on the phone with Apple assistance to get some help with no success so far. I even re-installed Itunes completely, still without any result at all.
I was only able to upload on the Ipod only half of the music library, and there are still 25 to 30 GB space remaining on the ipod and 20GB of music to be uploaded.
The automatic sync process always fails any time I try to run it, except for the photos, books etc.
I must say I also have an 160 GB Ipod classic with which I never had any problem so far, and which fully sync my whole library with no issue at all.
I read on the internet that some other users of IOS8 are accountering the same issue with itunes.
COULD SOMEBODY PLEASE HELP, I'M DESPERATE, given the price of the Ipod I really do regret I bought something that does not work properly. Quite disappointed

Yes the system just keep sync as everything is normal, but then no song is actually uploaded to the ipod.
And the remaining space bar shows the ipod's empty.
the automated process will just keep sync as if normal and the last step saying 'applying the modifications" just keep going on and never ends.
I was only able to upload manually half of the albums, all songs comes from different sources; ripped from CD for great part, but also downloaded from the internet from trusted websites.
All songs play normally through Itunes on the Mac Mini.
But then when trying to sync the whole library automatically, nothing happens and I only get tags of the different albums, as if there, but actually it won't play none and the Ipod player just keep skipping as if no musical data is there.

My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?

Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.

Brand new Ipod touch 5th generation won't charge.

Hi! So i just got my brand new ipod touch 5th generation in the mail. I went to turn it on but there was no power, so then i plugged it in to charge, but now every time i try to turn it on, the red battery charge symbol shows up, and its been charging for an hour now. I have used many apple products before and they usually dont take that long to charge. Does anyone know what the problem is?
PLEASE HELP!
thanks.

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod Touch 5th Generation has songs on it that are not mine

When my "Show All Music" setting is toggled to ON, my Ipod Touch 5th Generation will have several songs I don't own or recognize that is mixed in with my music. These songs are not downloaded to my device, but somehow the Cloud thinks that I own them and has them stored for me. I have checked my ITunes library on my computer but it doesn't show these songs there either. Where did these come from and how can I get them removed?

Are they the free U2 songs that Apple pushed to your for free?
If so, to remove them
Remove U2 Album
Otherwise:
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius

My iPod touch 5th generation shuts down randomly??

My iPod touch 5th generation will randomly shut down out of the blue, and when it does it has these strange vertical multicolored stripes that show up, the screen turns dark, and then it turns off. It then turns itself back on. It will do this when I'm in the middle of scrolling through a web page, or typing a message, or listening to music, or anything really. It will do this sometimes three or four times during an hour. It will also not keep time. Whether I set it manually or automatically, it will change to the current time but not keep time regularly. There are no cracks or dings in the screen or back, and I always have it in a case. It started doing this a couple weeks ago, and I have no idea why. I've tried resetting it to the factory settings and then redownloading all my apps and music and pictures, but it's still not working. Any help would be appreciated.

If you successfully restored (went through all steps without error) to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

My iPod touch 5th generation battery indicator does not update when being charged (Updated to iOS 8)

Note that the iPod touch 5th generation was updated to iOS 8. When I connect my charger to my iPod touch, for the first time, the battery indicator does not update when connected to a power source. Instead of being charged, it says that the battery is being depleted. Please fix this issue. Thank you!

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT4363 Ipod touch 5th generation plays only audio of videos

Hi,
My new Ipod touch 5th generation that was released in October 2012 does not play video images in tv through Apple tv. It plays the audio of the video, but no images. How can I get it to play you tube videos with images? My Ipad has no problem connecting with the Apple tv and videos play without an issue. Help please!!
Regards

Agreed, but the dents are extremely minor, its not like the entire case is cracked and its coming off, or the screens broken. It's just a slight chip. And ispite it being so minor they have declined the replacement.

IPod Touch (5th Generation) cannot charge?

I just recently saw an ad on craigslist of someone selling an iPod Touch (5th Generation) for extremely cheap. The catch was the battery could not charge. Considering how cheap I got it, I figured it would be a simple battery replacement or such that I could find online and I would have a like-new iPod Touch. The only issue is I cannot find any solutions to this exact problem. Basically what has happened is, no matter where I plug-in this iPod, I only get the empty battery logo with the lighting bolt underneath. I have tried changing cords, and changing where it gets charge from, (my computer, wall charger, iPad charger) and it does the same thing. I have even tried leaving it charged for over 30-min+ and it still does not charge. I do not know the history of this iPod, but it seems as though I can see 2 very small dents on the back of the iPod. I have attempted all the basic diagnostics on this iPod
The iPod is :
iPod Touch 5th Generation 32GB (Pink)
Any feed-back is much appreciated.

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one $149. They do not fix yours. The dents indicate abuse and thus voids the warranty.
Apple - iPod Repair price

Best screen protecter for iPod touch 5th generation?

What is the best screen protecter for the iPod Touch 5th generation?

Pretty much any of them made for an iPod 5 will protect the screen from scratches, it's more personal preference. I personally use a Survivor case by Griffin. It's a little bulky but it offers protection for the entire iPod not just the screen. The rubberized back and sides protect against drops and falls, (cracked screens) and the port covers keep muck and moisture out of the charging and headphone ports. I have beat the snot out of it and so far so good. Just note some cases are waterproof like the Survivor (will keep most water off your iPod, spills, rain, snow) and some are watertight like Lifeproof Fre (drop it in the toilet-- happens more than you'd think-- or go swimming with it and it's still dry provided the seals are working). Check around, see what works for you. Hope this helps, Good luck.

My ipod touch 5th generation will not connect properly to charger. I have tried on different cords but it will not show that it is charging.

My ipod touch 5th generation will not charge when connected to charging cord. I have tried two different cords with same result. It will charge for a second then show not charging. Any suggestions?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

Twice experienced an unusual problem with my iPod touch 5th generation running iOS 8.0: crashes and disables power up. HOME and POWER pressed together to reset.

iPod touch 5th generation running iOS 8.0. iOS crashed twice, disabling power up. The only recovery was pressing and holding the home and power buttons together for several seconds. The iPod touch then went into restore mode. I've never experienced, heard or read of an iOS crash preventing normal power up: device has known battery charge, does not respond to pressing power button or connecting to AC charger.

That happens some times. Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem/it still keeps recurring, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have an iPod touch 5th generation.the only way to transfer music was connecting to iCloud. I am presently un connected and deleted backups to iCould yet device is not recognized by windows. Help!

Ipod touch 5th generation had to be backed up to itunes to transfer data from old iPod.Itunes backup deleted and no longer used now no longer able to be recognize my new iPod on windows or itunes. HELP.

http://support.apple.com/kb/TS1369
http://support.apple.com/kb/TS1538
Peace, Clyde

My iPod Touch 5th Generation is severely cracked

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