My iPod touch 5th generation shuts down randomly??

My iPod touch 5th generation will randomly shut down out of the blue, and when it does it has these strange vertical multicolored stripes that show up, the screen turns dark, and then it turns off. It then turns itself back on. It will do this when I'm in the middle of scrolling through a web page, or typing a message, or listening to music, or anything really. It will do this sometimes three or four times during an hour. It will also not keep time. Whether I set it manually or automatically, it will change to the current time but not keep time regularly. There are no cracks or dings in the screen or back, and I always have it in a case. It started doing this a couple weeks ago, and I have no idea why. I've tried resetting it to the factory settings and then redownloading all my apps and music and pictures, but it's still not working. Any help would be appreciated.

If you successfully restored (went through all steps without error) to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

Similar Messages

  • IPod Touch 5th Gen shut down by itself, and will not turn back on?

    I was just on the YouTube app when suddenly my iPod shut itself down, and the battery was well over 50%.
    It will not turn back on, and when I plug it into the charger, nothing changes. Any suggestions?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My working iPod touch (5th gen) shuts down automatically and wouldn't start, was this iOS 8.1 related?

    My iPod screen went dark when I try to wake it, then the power button can't turn it back on either. I have the 16GB version, still got 7GB of usable memory but this was the first problem after installing the iOS 8.1. I don't think it was the battery, the battery icon that used to be visible when the system is off but it was not there when I tried to charge the battery. At this point, my 16GB iPod Touch and all the files inside are waiting for rescue.
    -San Diego, CA

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
    There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
    Regards.

  • Why does my ipod touch 5th generation completely shuts off even when its charged and then doesnt turn back on?

    This is very frustrating. Like three months ago my ipod touch, 5th generation, just turns off out of no where. It will be charged and working fine but then the screen goes completely black and I can't turn it on. But then after like a day or so it turns back on and works until it decides to shut off again. And the cycle repeats. I'm scared its going to break for good.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still reoccurs, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                              

  • HT1476 i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have a ipod touch 5th generation, I recorded a few videos, when I connect it on the computer, some of the videos were upside down.

    I have a ipod touch 5th generation, I recorded a few videos, when I connect it on the computer, some of the videos were upside down.

    See my response to your other post

  • I have a bad idea I might of blown up mu iPod touch 5th generation battery by a mistake, please any suggestions on how i could try and turn it on? It is completely blank and it had full charge before it shut off. In need of desperate help :-(

    I have a bad idea I might of blown up my iPod touch 5th generation battery by a mistake, please any suggestions on how i could try and turn it on? It is completely blank and it had full charge before it shut off. In need of desperate help :-(
    Would be very grateful if someone could get back to me
    Thank you very much

    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • When will the pice go down for the iPod touch 5th generation

    When will the iPod touch 5th generation lower its price

    apple pretty much keeps their prices set where they are. Sometimes you may see 'old' models being discounted a bit after a new one is released...but that's not universal. Sometimes it doesn't happen.
    As to when there will be an iPod 6....only Apple knows. And they ain't tellin. (not to mention that speculation about apple stuff is a forbidden topic so nothing anyone here can do)

  • Mi ipod touch 5th generation randomly turned off and it wont turn back on or charge. what should i do?

    hi!
    i have the ipod touch 5th generation and last night i was using like i normally do,but the it just turned off and i thought that my battery died so i put it to charge but im pretty sure that my battery was at least 40% so i found that a little bit odd and when i plug it in it didnt make any sound and nothing showed on the screen. I kind of just ignored it so i let it charge the whole night and the next morning when i woke up the firts thing i did was to check on it. My ipod still wont turn on or charge and tried to connected to my computer but nothing shows up. i will really appreciate if someone could help me.
    thank you (:

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I have an iPod Touch 5th generation and all of a sudden it started freezing on the lock screen.

    I have an iPod Touch 5th generation that I've had since Christmas 2012 and suddenly today (June 27) when I tried opening one of my apps it froze and then shut the app down. At first I thought it was the app, but then it started happening to Safari and my Photos app. By time I had gotten to work when I slid the bar over to unlock it, it froze and wouldn't do anything. I had tried turning it off, holding the lock button down and sliding the power off slide, but the screen went black instead of turning off. Every few minutes it would suddenly light back up on the lock screen but wouldn't do anything after I slid the thing to unlock it. Sometimes it would seem to turn itself back on (even though I wasn't aware it had turned off, the apple logo never showed up) from black to the loading page (black screen with little circle thing lighting up to show it's loading) to the lock screen which wouldn't do anything. The time is constantly on track and the wifi connectivity icon on the top bar even shows when there's wifi, I just can't do anything with it. I could double tap the Home button and the music bar would show up and the volume level would change through me touching the screen and through the volume buttons on the side, but it wouldn't play anything. I also can hold the Home button and Siri shows up but then I can't actually speak anything to it.
    I've managed to connect it to my computer and back it up to iCloud and on my computer and am trying to restore it right now, but I would like to know what's wrong with it. I've had it for about 7 months and have never had any issues with it like this before.

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    If your iPod is defective and not abused Apple will exchange it at no cost.
    Apple Retail Store - Genius Bar

  • IPod touch 5th generation battery drained and restored after app is closed

    I got my iPod Touch 5th generation about a year ago. I noticed it has since had an issue on the battery life that I thought was common so I did not do anything about it.
    The issue my iPod has is that whenever I use an app that requires immense energy to function, the battery drains real quick. But after I closed the app, the battery life fills up again like it has only used a little.  Video recording especially drains the battery the most where after 10 minutes of recording, it pops up saying 20% battery left from fully charged and at one point it even shuts down itself. But when it was turned on, the battery life is still around 75%. Before it runs on iOS 8, the issue is more apparent although it still exist now with the latest update.
    I did not know until just recently that I found out it is a big issue where I could not have a video recording that can last longer than 10 minutes or so. Is there anything I could do to solve this? Are there anyone else out there that has this sort of issue?

    Hey Leowjowee-
    I'm really sorry if I'm about to state the obvious, but have you tried fully resetting the iPod touch and setting it up like it's brand new?
    It's a crappy answer, but sometimes these are device specific issues, and other times, it can happen just because the kinks haven't been worked out of a new upgrade. I work in consumer IT, and the first thing I would suggest to a client with this issue (especially after an upgrade from one version of the operating system to another), would be to restore (reset the iPod to factory specs) the iPod touch, set it up like the day I bought it, only with the upgraded operating system, and see if there's still an issue. Sometimes, doing an upgrade like you probably did to get from iOS 7 to iOS 8, where it keeps all your previous settings from the last operating system, can cause bugs in the new code.
    Here's instructions for a reset: http://support.apple.com/en-us/HT201252
    Keep in mind that this will completely erase any content you have on the iPod touch, so be careful to make sure you have a backup of the device before you do anything. You can back up your device to iCloud or your computer with these instructions:  http://support.apple.com/en-us/HT203977
    iOS 8 is brand new, and I'm sure Apple is working out the bugs - but these things happen...

  • The head phone jack on my brand new iPod touch 5th generation is not working properly

    The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar

  • On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

    On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.

  • HT1430 Ipod touch (5th generation) w/ lines across the screen - now dead.

    My son's Ipod touch (5th generation) had lines across the screen. I turned it off using the home + on/off button reset, but the apple never came back on. Now it seems to be dead. Not dropped, not completely drained, no water damage. Just dead. Any ideas?
    I have also tried plugging it into my Macbook Pro, and iTunes does not find it.
    ITunes is up to date.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

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