My iPod Touch 5th Generation won't charge with the cable

There are no bents on the charger. When I plug it into my computer (MacBook Air) it says that a USB has used to much power and something like that... I already have my iPod updated to the ios 7. I had the iPod for about 3 months now. What is wrong with it?

Not Charge
- See:      
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use. Your error messge typically means a bad cable
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar                          

Similar Messages

  • HELP!!! My ipod touch 4th generation is not charging! The cable that came with the ipod touch is not charging the itouch, I have to use an iphone 3's cable to charge. What should I do?!?!

    HELP!!! My ipod touch 4th generation is not charging! The cable that came with the ipod touch is not charging the itouch, I have to use an iphone 3's cable to charge. What should I do?!?!

    Get a replacement cable. If still under warranty, Apple will replace the cable.

  • Brand new Ipod touch 5th generation won't charge.

    Hi! So i just got my brand new ipod touch 5th generation in the mail. I went to turn it on but there was no power, so then i plugged it in to charge, but now every time i try to turn it on, the red battery charge symbol shows up, and its been charging for an hour now. I have used many apple products before and they usually dont take that long to charge. Does anyone know what the problem is?
    PLEASE HELP!
    thanks.

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar                 

  • IPod touch 5th generation won't connect to the tv after doing up grade

    iPod 5th generation won't connect to the tv after doing an software update. Get an error message (this accessory is Not Supported by iPod touch) please help me with this

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • IPod touch 3rd gen won't charge with apple cable

    This problem with my iPod is that it just won't charge with the Apple cable to my mac. When I plug it into the wal charger from Apple it does charge, but on the USB is keeps saying that charging isn't supported with this accessory.
    Please help, since I'll have to charge my iPod with the USB for the coming 5 months!
    Misterb92

    I know this may sound stupid, but it was the same problem I had and wanted to tell you just in case you have a case on your ipod.
    I had a soft gel case on my ipod touch and it prevented the cables from going in all the way.  It would work from time to time and in the computer USB and wall charger it would work once then not for a few weeks.  I just make sure my cover is not in the way of any of the cords and I have never had that problem again. 
    mine is the 3rd Gen touch too.

  • New iPod Touch 5th generation won't charge. Help? It's brand new, I got it for Christmas in 2012. Please help! I've tried diffferent cords, outlets, and computers. I plug it in, iTunes recognizes the device, but it still won't charge.

    Please help. It started about a week ago, it was charging fine the day before and then I plugged it in and it didn't charge. Occasionally it would begin to charge, but sometimes not. I've tried different cords, USB ports, wall chargers, and computers but it would barely work. Now, it refuses to charge at all. If it dies, and I won't be able to use it anymore, I won't be able to get a new one. Please help me!

    It's still under its original factory warranty, so unless you've damaged it in some way, it should be covered.
    First, try giving it a reset. Hold down the sleep and home keys, past when you see the red power down slider and until you see the silver apple. Let it reboot and see if that helps.
    if not, contact your local apple store and make an appointment and let them check it out.

  • How come my iPod Touch (5th Generation) won't appear in iTunes?

    My iPod Touch (5th Generation) won't appear in iTunes. I've never had any problem like this until we got that new charger and USB cord that comes with the 5th Generation. We just barely managed to get it to charge with my HP laptop. Before the device was considered "unknown" and was rejected by my computer, but then I found an article that said to uninstall the USB driver or whatever, and we did so, so now it's able to charge. We got all happy, thinking that it was going to apear in iTunes now, but it's still not there. It's said to be "Apple iPod" whenever it pops up after being connected to the computer, but it doesn't open in iTunes. I tried going under "File" and then "Device", and then trying to sync, but it appears gray and won't let me click on it. I don't know how to get it to open there. Can anyone help me? Please?

    - Reboot the computer
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    Then try again.

  • My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?

    My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?

    If you mean the headphones work but the speaker does not:
    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • Ipod touch (5th generation) won't sync all selected music in itunes.

    ipod touch (5th generation) won't sync all selected music in itunes version 12.0.1.  Under the summary tab, I've selected "Sync only checked songs and videos."  In the music tab, I've selected the various albums and artists I want.  I click on "sync," and some albums sync, others do not.  Often, only some tracks of the selected albums sync.  Additionally, some albums sync that I haven't even selected.  My computer's operating system is Windows 8.1.  Please help - thank you!

    Providing the songs play OK in iTunes on the computer and you do not have any Restrictions set that wold prevent syncing those songs (Settings>General>Restrictions; iTunes purchases only)
    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • My iPod touch 3th generations won't charge on jbl dock station

    I have a jbl dock station and my ipod touch third generation won't charge but play music

    Did it work before?
    Does JBL (support site) say it will work with a 3G iPod with iOS 5.1.1?
    Maybe this will make it charge:
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Inspect the dock connector on the iPod and dock for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • Can I disable album artwork on my OS 7 Ipod touch 5th generation from showing up in the list?

    Can I disable album artwork on my OS 7 Ipod touch 5th generation from showing up in the list of song/playlist, etc?
    I liked how easy it was to find songs without going thru so much artwork. I know I can do it on itunes, but can I do it on the ipod itself?

    Good to hear you found the solution.
    for the   Points
    8:20 pm      Monday; February 3, 2014
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • IPod Touch 5th Generation won't turn on and the home button is broken, followed the steps from another thread but it's still not working

    I have an iPod Touch 5th Generation with iOS 8.1, my home button is broken and I've been using AssistiveTouch for months now. Today I just locked my iPod and it wouldn't unlock again, it doesn't respond at all, it won't turn on. It was almost fully charged, so it's not the battery. I followed the steps from this thread, but I'm still getting the "USBMuxListenerCreate: No Error" message in CMD Prompt. I bought my iPod abroad and even though I do have the warranty, I've been told at the iStore that it's not valid here, so going to the store isn't really an option. Any ideas how to solve this?

    Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
    Jailbraking the device will void the warranty.
    You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
    A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support

  • My iPod touch 5th generation won't turn on after the new iOS update

    I've just updated my iPod touch 5th generation to the iOS 8.1.1. (or whatever the newest update is) but once it updated, it now won't turn back on. I've tried plugging it into multiple chargers and computers just in case it wasn't charged, and tired turning it on, but all I get is the apple logo and nothing's happening. What can I do? I haven't backed it up this month and I don't want to loose all my stuff. Thanks.

    Try the following. It is very likely that the iPod will have to be erased:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    In the future make sure yo backup before updating. I always backup to both iTunes and iCloud before updating .

  • IPod Touch 5th Generation won't boot?

    I have an iPod Touch 5th Generation. Recently, I plugged it in to charge overnight, and upon awakening it was turned off. It booted fine then, but took longer than usual. The same thing happened even more recently, but now it will not boot. Instead, it remains at the apple logo for over 8 hours. I have tried a hard reboot already. I am able to enter both DFU mode and recovery mode, but they are both recognized by iTunes as recovery mode. I know it must be in DFU mode because the screen is black.. My most recent backup was to my laptop but is EXTREMELY outdated, and it got corrupted. Is there a way to make an encrypted backup while the device is in either DFU or recovery mode? I refuse to restore the device as I would lose over $5,000 worth of information. Any solutions? I am running iOS 7.0.4 and am unaware of any update-- if there is one let me know. My device is NOT jailbroken, but I think the warranty expired a few days ago- ironically just before this happened. Nice timing.

    I plugged it in to charge this morning while it was in recovery mode. I just came home to see it in the reboot loop again. I have unplugged it and did the following:
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
    Once the Apple logo showed up, I plugged it in to my computer and waited for iTunes to recognize the device for about 15 minutes. Nothing happened, so I could not backup the device.
    Since it has a full charge, I would estimate it to take many hours to discharge completely. By "discharge completely", do you mean to drain it to the point where the internal clock stops functioning? I have done this on my iPhone 3G many times, and it fixes most errors. I intend to drain it past the "low battery" image that shows when attempting to turn on the device.

  • On my ipod touch 5th generation i cannot connect to the internet i did every step in the help section. I reset the wifi, I turned the wifi off and on and still nothing. I even tried to put it in manually but still couldnt connect

    The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.

    If not this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    Also heating sometimes works. See:
    Why can't I select my wifi settings?
    A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then:
    Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

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