My iPod touch 5th generation won't turn on after the new iOS update

I've just updated my iPod touch 5th generation to the iOS 8.1.1. (or whatever the newest update is) but once it updated, it now won't turn back on. I've tried plugging it into multiple chargers and computers just in case it wasn't charged, and tired turning it on, but all I get is the apple logo and nothing's happening. What can I do? I haven't backed it up this month and I don't want to loose all my stuff. Thanks.

Try the following. It is very likely that the iPod will have to be erased:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
In the future make sure yo backup before updating. I always backup to both iTunes and iCloud before updating .

Similar Messages

IPod Touch 5th Generation won't turn on and the home button is broken, followed the steps from another thread but it's still not working

I have an iPod Touch 5th Generation with iOS 8.1, my home button is broken and I've been using AssistiveTouch for months now. Today I just locked my iPod and it wouldn't unlock again, it doesn't respond at all, it won't turn on. It was almost fully charged, so it's not the battery. I followed the steps from this thread, but I'm still getting the "USBMuxListenerCreate: No Error" message in CMD Prompt. I bought my iPod abroad and even though I do have the warranty, I've been told at the iStore that it's not valid here, so going to the store isn't really an option. Any ideas how to solve this?

Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
Jailbraking the device will void the warranty.
You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support

My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?

Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.

My iPod touch 5th gen won't turn on after updating to iOS 8 using the computer,help!?

On my computer (using windows) I tried to update my iPod touch 5th gen to iOS 8 using iTunes, using this website http://www.gottabemobile.com/2014/09/17/the-secret-to-skipping-long-ios-8-downlo ads-and-problems/ as a guide.
It kept coming up with this error http://support.apple.com/en-us/HT201442 after the update.
Now my iPod won't turn on and it shows the charger with the lightening with an arrow above it pointing to the iTunes logo.
So i plugged it into iTunes but i don't know what i'm supposed to do, any help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod touch 5th gen won't turn on past the apple logo, do I need to restore to factory settings? If so, is there a way to save my photos?

I've had my iPod touch 5th gen for a little over half a year now, haven't had any issues until now. Yesterday it randomly shut down, and when I try to turn it back on, the apple logo shows up but the iPod just stays on that screen, it doesn't turn on any further. I think I might need to restore it to the factory settings to get it to work again, but I'm concerned that I'm going to lose all my photos. I found the backup folder in my computer but it doesn't have any files in it. I have over 600 pictures on my iPod and I really don't want to lose them all. Is there a way that I can either get my iPod to work again without restoring, or a way that I can extract the photos without the iPod actually being in functioning condition? The computer doesn't recognize the device when it gets connected via the USB. Thanks!

- Connect the iPod to your computer and try to make a backup
iOS: How to back up and restore your content
- Next reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
and try making a backup again. If you can't then there is no way of getting the info off the iPod unless data recovery company can do it. Not cheap.
- If photos are in an existing iPod backup (iTune>Preferences>Devices for iTunes backup or an iCloud backu) then restore from that backup. See the restore topic of:
iOS: How to back up
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer

My Ipad air won't turn on after the new IOS7 update

my Ipad Air won't turn on after updating to the new IOS 7.1.1. It ask me for my password I put it in, the apple logo appear and then it want off now it won't come back on. need help please

Did you try this?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

IPod Touch 5th Generation Won't Turn On

Well this is what happened, about 5 months ago my brother's charger for the iPod 5 wasn't working, so he tried to fix it himself. When he thought he fixed it he plugged the iPod 5 in to charge, and it instantly "killed" it I guess you could say, so it doesn't turn on anymore. Just recently I was looking into it and trying to find ways to repair it on my own, to see if anything would work. I don't know if what he did just killed the battery and I should just go into the apple store and get a new battery, or what. Please help me out. Thanks!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod touch 5th generation won't turn on or charge and the home button is broken, how do I get it working?

I've tried buying new chargers and plugging them into different outlets around the house but the iPod will not respond to anything. The home button is broken so I can't reset the iPod by holding both the home and lock screen buttons down, and it won't even connect to iTunes when plugged into my computer. How can I fix this issue? The iPod never overheated or anything, and it still had charge left before it quit responding.

Unfortunately for you, the home button is necessary for reset and also to put the device into recovery mode or DFU mode. Since that is not working, and the device is not recognized in iTunes, check the charging port area. There could be dust, lint, etc, that is blocking the connection for charging, and connecting to iTunes. If nothing seems wrong there, then make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider, depending on your location. There is no other option.

My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?

My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?

If you mean the headphones work but the speaker does not:
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

My ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

Get it fixed then, make an appointment with the Apple genius bar.

How come my iPod Touch (5th Generation) won't appear in iTunes?

My iPod Touch (5th Generation) won't appear in iTunes. I've never had any problem like this until we got that new charger and USB cord that comes with the 5th Generation. We just barely managed to get it to charge with my HP laptop. Before the device was considered "unknown" and was rejected by my computer, but then I found an article that said to uninstall the USB driver or whatever, and we did so, so now it's able to charge. We got all happy, thinking that it was going to apear in iTunes now, but it's still not there. It's said to be "Apple iPod" whenever it pops up after being connected to the computer, but it doesn't open in iTunes. I tried going under "File" and then "Device", and then trying to sync, but it appears gray and won't let me click on it. I don't know how to get it to open there. Can anyone help me? Please?

- Reboot the computer
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Then try again.

Ipod touch (5th generation) won't sync all selected music in itunes.

ipod touch (5th generation) won't sync all selected music in itunes version 12.0.1. Under the summary tab, I've selected "Sync only checked songs and videos." In the music tab, I've selected the various albums and artists I want. I click on "sync," and some albums sync, others do not. Often, only some tracks of the selected albums sync. Additionally, some albums sync that I haven't even selected. My computer's operating system is Windows 8.1. Please help - thank you!

Providing the songs play OK in iTunes on the computer and you do not have any Restrictions set that wold prevent syncing those songs (Settings>General>Restrictions; iTunes purchases only)
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

My Ipod touch 2nd generation won't turn on.

My Ipod touch 2nd generation won't turn on, except when I plug it in. When it's plugged in, it works fine, but when I unplug it, the screen turns black. The secont i plug it in again, it shows the apple logo as if i shut it down. When unplugged, it is unresponsive, i've tried everything with the home button and power button, doesn't move, it's just black. I've reset the Ipod, I know it is not a software issue. Sometimes it works, but as soon as i push the sleep button it doesn't turn back on till plugged back in. The battery's bad, but it can still last up to 30 minutes. I don't think it's worth buying a new battery, may as well buy an Ipod 5. (pretty cool)

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up.

I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up. Is there anyway that I could get my videos to appear in my playlist? They are still in my ipod in the video section, but just won't appear in my playlist.

iOS6 problems aplenty ....not sure if the link I inserted is working or not, but the issue is a lot more prevalent - the issue being that what shows up & plays in iTunes after the iOS6 update is not what shows up (& plays) on the device itself. This may go beyond just the iPod Touch as well.
In my case I can see & play both audio & video files in my Playlist through iTunes, but can only see the Playlists on the iPod Touch with ALL of them being empty. Syncing numerous times no help. Contacting Apple Tech. Support no help - they suggested downloading my Purchases from the iTunes Store - waste of time, did not make a difference. It is clear Apple needs to release a fix to OS6.
Another problem I noticed on the device is that the Shuffle option is hidden on the built-in Songs Playlist, having to swipe the screen down to see it - dumb dumb dumb.

IPod Touch 5th Generation won't boot?

I have an iPod Touch 5th Generation. Recently, I plugged it in to charge overnight, and upon awakening it was turned off. It booted fine then, but took longer than usual. The same thing happened even more recently, but now it will not boot. Instead, it remains at the apple logo for over 8 hours. I have tried a hard reboot already. I am able to enter both DFU mode and recovery mode, but they are both recognized by iTunes as recovery mode. I know it must be in DFU mode because the screen is black.. My most recent backup was to my laptop but is EXTREMELY outdated, and it got corrupted. Is there a way to make an encrypted backup while the device is in either DFU or recovery mode? I refuse to restore the device as I would lose over $5,000 worth of information. Any solutions? I am running iOS 7.0.4 and am unaware of any update-- if there is one let me know. My device is NOT jailbroken, but I think the warranty expired a few days ago- ironically just before this happened. Nice timing.

I plugged it in to charge this morning while it was in recovery mode. I just came home to see it in the reboot loop again. I have unplugged it and did the following:
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
Once the Apple logo showed up, I plugged it in to my computer and waited for iTunes to recognize the device for about 15 minutes. Nothing happened, so I could not backup the device.
Since it has a full charge, I would estimate it to take many hours to discharge completely. By "discharge completely", do you mean to drain it to the point where the internal clock stops functioning? I have done this on my iPhone 3G many times, and it fixes most errors. I intend to drain it past the "low battery" image that shows when attempting to turn on the device.

My iPod touch 5th generation won't turn on after the new iOS update

Similar Messages

Maybe you are looking for