My iPod touch 5th generation won't turn on or charge and the home button is broken, how do I get it working?

I've tried buying new chargers and plugging them into different outlets around the house but the iPod will not respond to anything.  The home button is broken so I can't reset the iPod by holding both the home and lock screen buttons down, and it won't even connect to iTunes when plugged into my computer.  How can I fix this issue? The iPod never overheated or anything, and it still had charge left before it quit responding.

Unfortunately for you, the home button is necessary for reset and also to put the device into recovery mode or DFU mode. Since that is not working, and the device is not recognized in iTunes, check the charging port area. There could be dust, lint, etc, that is blocking the connection for charging, and connecting to iTunes. If nothing seems wrong there, then make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider, depending on your location. There is no other option.

Similar Messages

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    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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    Try:                                               
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
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    Apple Retail Store - Genius Bar                                     

  • I have an iPOD touch 5th generation that doesnt turn on, doesnt charge or anything. seems to be dead, as if the battery is done. any input?...

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    - Try on another computer                                                       
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    Apple Retail Store - Genius Bar                                     

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    Try:
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    Where it says place the iPod in rcovery mode use this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

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    Get it fixed then, make an appointment with the Apple genius bar.

  • How come my iPod Touch (5th Generation) won't appear in iTunes?

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    - Reboot the computer
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    Then try again.

  • Ipod touch (5th generation) won't sync all selected music in itunes.

    ipod touch (5th generation) won't sync all selected music in itunes version 12.0.1.  Under the summary tab, I've selected "Sync only checked songs and videos."  In the music tab, I've selected the various albums and artists I want.  I click on "sync," and some albums sync, others do not.  Often, only some tracks of the selected albums sync.  Additionally, some albums sync that I haven't even selected.  My computer's operating system is Windows 8.1.  Please help - thank you!

    Providing the songs play OK in iTunes on the computer and you do not have any Restrictions set that wold prevent syncing those songs (Settings>General>Restrictions; iTunes purchases only)
    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
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    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • I cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync and i can't add songs to my iPod

    i cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync or add music to my ipod............i thought there was a problem with itunes so i uninstalled it and downloaded the latest version but still the problem continued....the picture below shows how it looks after 28 minutes of syncing........
    The picture below shows all the apple software that i have installed

    - Reboot computer
    - Try another cable and USB port
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • Found an Ipod in the ground.It's disabled and the home button is broken.Can I go to apple store and restore it for me?

    Found an Ipod in the ground.It's disabled and the home button is broken.Can I go to apple store and restore for me for free?

    Apple might be able to restore it, but most likely not. You can pay apple $150 to replace it, but make shure to not mention that you found it.

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