My ipod touch and all ipods are not being recognised on my computer?

when i plug my ipod touch into my computer nothing happens, my ipod doe not charge and wont sync.
i went on to my "devices and "printers section and my ipod was under "unspecified" it told me to troubleshoot it but when i did it said i haved a problem with PnP devices. it also said that windows would try to solve the problem but it didnt do anything and i still cant connect my ipod becuse it does not do anything, any advice?

Could the error number be: 0xE........?
Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

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