My iPod Touch and iPhone 3G do not get recognized as a device by iTunes

Both, iPod Touch and iPhone 3G don't show up on my macbook and do not get recognized as a device by iTunes. I switched cables, restarted macbook (and the other devices) and did an iTunes update. Still nada, niente, rien, nichts and nothing... any guidance or help? appreciate it, thanks

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not forget the Additional Information topic near the bottom of the article.

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